
OPERATION
Possible Causes
What To Do
Washer pauses during
spin cycle
This is normal
The washer may pause during the spin cycle to remove soapy water more
efficiently.
Washer won’t operate
Washer is unplugged
Make sure cord is plugged securely into a working outlet.
Water supply is turned off
Turn both hot and cold faucets fully on.
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prevents agitation and
spinning when lid is up
Close lid and press
Start
.
Circuit breaker/fuse is
tripped/blown
Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer
should have a separate outlet.
Electronics need to be reset
Unplug washer, wait 2 minutes, plug back in and press
Start
.
Start was not pressed
Press
Start
.
Unexplained time and/
or
settings changes
Changing options
(on some
models)
This is normal. Several options will change other options to maximize
washer performance.
Basket seems loose
Basket moves or rotates
freely
Washer basket does not have a traditional brake. Washer basket will move
freely. This is normal.
PERFORMANCE
Possible Causes
What To Do
Colored spots
Incorrect use of fabric
softener
Check fabric softener package for instructions.
Make sure you have selected the
Deep Rinse
option.
Pretreat stain and rewash using
Speed Wash
cycle before drying.
Dye transfer
Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes
Detergent amount
Be sure to follow detergent manufacturer’s directions.
Hard water
Use a water conditioner or install a water softener.
Water is not hot enough
Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).
Washer is overloaded
Loosely load clothes no higher than the top row of holes in the washer
basket. For best results, load items around the outside of the basket.
Dye transfer
Sort clothes by color. If fabric label states wash separately, unstable dyes
may be indicated.
Lint or residue on
clothes
Clothes are air or line dried
If you do not dry your clothes with a clothes dryer, your clothes may retain
more lint.
Incorrect sorting
Separate lint producers from lint collectors.
Washing too long
Wash small loads for a shorter time using
Light
Soil
setting.
Detergent not dissolving
Rewash; next time:
Try a liquid detergent
Use warmer water temperature.
Overloading
Loosely load clothes in the washer basket. For best results, load items
around the outside of the basket.
Clothes too wet
No spin selected
Select a spin option.
Incorrect cycle selected
Make sure the cycle selected matches the load you are washing. Some
fabrics will feel wetter when rinsed with cold water.
Wash load out of balance
Redistribute load in washer and run through
Drain & Spin
cycle.
Blinking Spin light or
Spin light on at end of
cycle
Out of balance condition
has been detected
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a
Drain &
Spin
cycle.
Pilling
Result of normal wear on
poly-cotton blends and
fuzzy fabrics
While this is not caused by the washer, you can slow the pilling process
by washing garments inside out.
Before you call for service…Troubleshooting Tips
18
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