24
Problem
Possible Causes
What To Do
Salty tasting or
Unit not sanitized
•
Complete the
Sanitization Procedures
on page 14.
brown/yellow colored
•
At completion of recharge cycle (approx. 2 hrs), run water
water after installation
from faucets to purge the salty water.
Low water pressure
Check pressure.
•
Drain height 8
′
or less, pressure should be minimum of 20 psi.
•
Drain height above 8
′
, pressure should be minimum of 50 psi.
Restricted drain hose
•
Clean and reconnect hose.
•
Check for kinks in drain line.
Brown/yellow
Unit was idle for a period of time
•
Complete the
Sanitization Procedures
on page 14.
colored water
Resin beads showing
Cracked distributor
•
Call for service.
up in drinking water
and sink
Sounds you might hear
Running water from the unit
•
This is normal.
into a drain during recharge
Water has air bubbles
Air in system after installation
•
Will go away after it runs for a while.
and is cloudy
Error Code on control
Wiring may have worked loose
•
See page 18 for details.
in the control
•
Unplug transformer.
•
Remove control cover, release clips on side.
•
Check for loose/incorrect wiring connections to electronic
board or switch. Reconnect as required.
•
Reassemble control cover.
•
Plug in Transformer.
•
Wait six minutes for Error Code to reappear.
•
If Error Code reappears, call for service.
Troubleshooting Tips
Before you call for service…
Blue light flashing
When power applied
Control needs to be programmed
•
See the
Programming the Control
section, page 10.
to the system
(a power outage may have occurred)
If “DAYS TO EMPTY”
Low salt level, less than 15 days
•
Fill with salt.
is flashing
•
Reset salt level.
If “Err” in display
Electrical problem with system
•
See page 18 for details.
•
See procedure above, Error code on control.
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