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09    Maintenance

User Manual V1.0-2023-10-30

74

No. Fault

Cause

Solutions

40

BUS Voltage 
Imbalance

1. 

Abnormal load 

access

2.  Hardware 

problem

1.  If it occurs accidentally, it may be due to 

abnormal lighting, and the inverter will 
automatically resume normal operation 
without manual intervention.

2.  If it occurs frequently, please contact your 

dealer or after-sales service center.

41

Inv Software 
Overcurrent

Short time sudden 
changes in the 
power grid or load 
leading to control 
overcurrent.

1.  If the problem occurs occasionally, the 

utility grid may be abnormal temporarily. 
The inverter will recover automatically after 
detecting that the utility grid is normal.

2.  If it occurs frequently, please contact your 

dealer or after-sales service center.

42

Back-up Output 
Loss

1. 

Abnormal inverter 

sampling circuit

2.  Hardware 

problem

Disconnect the AC output switch and DC input 

switch, then connect them 5 minutes later. 
Contact the dealer or the after-sales service if 
the problem persists.

43

Back-up Output 

AC Overvoltage

44

AC HCT Failure

The sampling of 

the AC HCT is 

abnormal.

Disconnect the AC output switch and DC input 

switch, then connect them 5 minutes later. 
Contact the dealer or the after-sales service if 
the problem persists.

45

GFCI HCT Failure

The sampling of 
the GFCI HCT is 
abnormal.

Disconnect the AC output switch and DC input 

switch, then connect them 5 minutes later. 
Contact the dealer or the after-sales service if 
the problem persists.

46

AFCI Self-test 

Fault 

AFCI detection is 

abnormal.

Disconnect the AC output switch and DC input 

switch, then connect them 5 minutes later. 
Contact the dealer or the after-sales service if 
the problem persists.

47

Flash Fault 

The internal Flash 
storage is abnormal.

Disconnect the AC output switch and DC input 

switch, then connect them 5 minutes later. 
Contact the dealer or the after-sales service if 
the problem persists.

48

1.5V Ref abnormal

Reference circuit 
fault

Disconnect the AC output switch and DC input 

switch, then connect them 5 minutes later. 
Contact the dealer or the after-sales service if 
the problem persists.

49

0.3V Ref abnormal

Reference circuit 
fault

Содержание GEH6.0-3U-20

Страница 1: ...www gesolarinverter com V1 0 GEH 6 0 15kW G2 Three Phase User Manual Hybrid Inverter...

Страница 2: ...not replace the product labels or the safety precautions in the user manual unless otherwise specified All descriptions in the manual are for guidance only and other GE trademarks are trademarks of Ge...

Страница 3: ...pplication Scenarios 6 3 3 Working Mode 14 3 3 1 System Working Mode 14 3 3 2 Inverter Operation Mode 18 3 4 Features 19 3 5 Appearance 22 3 5 1 Parts 22 3 5 2 Dimension 23 3 5 3 Indicator Description...

Страница 4: ...pment Commissioning 55 7 1 Check Before Power ON 55 7 2 Power On 55 8 System Commissioning 57 8 1 Indicators and Buttons 57 8 2 Setting Inverter Parameters via WE Mate App 58 8 2 1 Setting the inverte...

Страница 5: ...only The technical personnel has to be familiar with the product local standards and electric systems This manual applies to the listed hybrid inverters below GEH6 0 3U 20 GEH8 0 3U 20 GEH9 9 3U 20 G...

Страница 6: ...personal injury if you do not follow the instructions For more warranty details please visit https www gesolarinverter com warranty html 2 Safety Precaution 2 1 General Safety 2 2 DC Side Safety NOTIC...

Страница 7: ...and warning marks should be visible after the installation Do not cover scrawl or damage any label on the equipment Warning labels on the inverter are as follows 2 4 Inverter Safety 2 3 AC Side Safety...

Страница 8: ...reverse polarity connection Also the voltage should be under the permissible range Do not connect one battery group to several inverters at the same time Otherwise it may cause damage to the inverter...

Страница 9: ...1 Product Overview Model Description Model This manual applies to the listed hybrid inverters below GEH6 0 3U 20 GEH8 0 3U 20 GEH9 9 3U 20 GEH10 3U 20 GEH12 3U 20 GEH15 3U 20 Note GEH9 9 3U 20 is only...

Страница 10: ...limit the battery s current and affect its load The inverter supports UPS and the switching time is less than 10ms Please make sure that the BACK UP load capacity is less than the nominal power of the...

Страница 11: ...nominal voltage is 720V DC Other models the nominal current is 50A and the nominal voltage is 720V DC 5 BACK UP load breaker AC circuit breakers shall be prepared by the customers Recommended specific...

Страница 12: ...e customers Recommended specifications of AC circuit breaker For GEH6 0 3U 20 the nominal current is 20A and the nominal voltage is 230V AC Other models the nominal current is 32A and the nominal volt...

Страница 13: ...position In parallel system only Ezlink module is supported for networking and only one Ezlink module needs to be installed in the same system The inverter connected to the Ezlink module defaults to t...

Страница 14: ...ery breaker ON GRID load breaker BACK UP load breaker SPDT Single Pole Double Throw switch SPDT Single Pole Double Throw switch ON GRID load BACK UP Load BACK UP Load BACK UP Load Smart meter RS485 Me...

Страница 15: ...ter It is recommended to use the same model of inverter in the same system If there is a need different models of inverters can also be used The system supports up to 6 inverters The power limit of th...

Страница 16: ...30V AC 8 BACK UP load breaker AC circuit breakers shall be prepared by the customers Recommended specifications of AC circuit breaker For GEH6 0 3U 20 the nominal current is 20A and the nominal voltag...

Страница 17: ...f the inverter 11 ON GRID load breaker Depend on the actual using load 12 CT When using the built in meter in the inverter only need to connect the CT shipped with the box to the master inverter When...

Страница 18: ...ery power is insufficient then the load will be powered by the grid Night If the battery power is sufficient the load will be powered by the battery If the battery power is not enough the load will be...

Страница 19: ...first and the remaining power can be sold to the grid Economic Mode NOTICE Economic mode can only be selected if local laws and regulations are met such as whether to allow the power grid to charge th...

Страница 20: ...to charge the battery to prevent power waste Night If the battery power is sufficient the load will be powered by the battery If the battery power is not enough the load will be powered by the grid 2...

Страница 21: ...mode If the battery s SOC is lower than the set SOC the battery can be charged by power grid The purchase of electricity from the power grid to charge the battery must comply with local laws and regul...

Страница 22: ...function it enters the wait mode If the self check is not passed it enters the fault mode 3 Grid Tied mode The inverter is grid tied successfully If it is detected that the grid conditions do not mee...

Страница 23: ...verter has integrated AFCI function and met the IEC 63027 standard When the inverter detects an electric arc users can check the time the alarm appears and the detailed phenomenon through WE Mate App...

Страница 24: ...ovided 1 1 monitored string per input port 2 1 2 1 input ports per channel AFD1 2 AFD2 1 2 2 monitored channels GEH10 3U 20 GEH12 3U 20 GEH15 3U 20 The inverter supports communication modules such as...

Страница 25: ...lligent time mode when the remaining PV energy exceeds the rated power of the load within the set time period the load will be turned on Switch control when the control mode is selected as ON the load...

Страница 26: ...PV input terminal Connect the PV module DC input cables GEH6 0 3U 20 GEH8 0 3U 20 MPPT x 2 GEH9 9 3U 20 GEH10 3U 20 GEH12 3U 20 GEH15 3U 20 MPPT x 3 9 Battery DC input output port Connect the battery...

Страница 27: ...occurred The inverter is powered off BACK UP The grid is abnormal and the power supply to the BACK UP port of the inverter is normal The grid is normal and the power supply to the BACK UP port of the...

Страница 28: ...d c UMPP Vd c IDC max Ad c ISC PV Ad c Ibatt max C D Ad c UAC r V a c fAC r Hz IAC max to grid Aa c Sr to grid kVA Smax to grid kVA IAC max from grid Aa c Sr from grid kVA Smax from grid kVA PV Input...

Страница 29: ...as soon as possible if any damage is found 4 2 Deliverables WARNING Connect the DC cables with the delivered terminals The manufacturer shall not be liable for the damage if other terminals are used...

Страница 30: ...the storage environment meets the following requirements 1 Do not unpack the outer package or throw the desiccant away 2 Store the equipment in a clean place Make sure the temperature and humidity are...

Страница 31: ...lled indoors or outdoors The temperature and humidity at the installation site should be within the appropriate range 7 Install the equipment at a height that is convenient for operation and maintenan...

Страница 32: ...05 Installation User Manual V1 0 2023 10 30 28 Children No Touch 0 100 RH IP66 ALT 4000m 200mm 300mm 200mm 300mm 500mm...

Страница 33: ...surface that is solid enough to bear the inverter weight Do not install the product on the support with poor sound insulation to avoid the noise bothering people nearby Installation Angle Requirement...

Страница 34: ...her auxiliary tools on site if necessary Installation Tool Requirements Goggles Safety shoes Safety gloves Dust mask RJ45 crimping tool Diagonal pliers Marker Level Heat shrink tube Rubber hammer Vacu...

Страница 35: ...er drill The diameter of the drill bit should be 8 mm Step 3 Use the expansion bolts to fix the mounting on the wall Step 4 Optional Secure the DC switch with the DC switch lock ensuring that the DC s...

Страница 36: ...05 Installation User Manual V1 0 2023 10 30 32 1 2 3 M6 3N m Aperture 8mm Hole depth 80mm 4 6 5 M5 1 2 2N m Only for Australia...

Страница 37: ...ssed If the tension is too large the cable may be poorly connected Reserve a certain length of the cable before connecting it to the inverter cable port Make sure that the cable conductor is in full c...

Страница 38: ...r diameter 5 8mm Conductor cross sectional area 0 2mm2 8 Optional Electricity meter RS485 communication cable Only required when se lecting external electricity meter Shielded twisted pair cable that...

Страница 39: ...UP ports of the inverter are different based on the regulation requirements of different regions Refer to the specific requirements of local regulations The inverter has a built in meter that can be...

Страница 40: ...elay switch function can be turned off through the Advanced Settings interface of the WE Mate App ON GRID BACK UP BAT PV E BAR L3 N PE BMS CT1 CT2 CT3 L3 L1 L2 L3 N N PE PE L3 L2 L2 L1 L1 N PE L3 L2 L...

Страница 41: ...h of the two PE cables are securely connected When there are multiple inverters make sure that all the grounding points on the enclosures are equipotential bonding Connect the PE cable first before in...

Страница 42: ...sure that the max short circuit current and the max input voltage per MPPT are within the permissible range 2 Please ensure that the positive and negative poles of the PV string are connected correctl...

Страница 43: ...06 Electrical Connection User Manual V1 0 2023 10 30 39 5 4 6 1 2 1 2 1 2 1 2 3 4 1 2 3 4 7 8mm 7 8mm 4 5mm Copper 4mm2 S 6mm2 Click Click 1000V 3 YQK 70 3 1 4 2...

Страница 44: ...en circuit voltage of the battery is within the permissible range of the inverter A DC switch is required between the inverter and the battery If there is a switch on the battery you can choose whethe...

Страница 45: ...06 Electrical Connection User Manual V1 0 2023 10 30 41 5 4 6 1 2 1 2 2 3 4 5 1 2 3 4 5 1 1 2 7 8mm 7 8mm 5 8 5mm Click Copper 8mm2 S 13 5mm2 720V 3 YQK 70 1 5 3 2 4 Click Vaconn Connector Click...

Страница 46: ...P ports Otherwise it may cause electric shock 6 7 Connecting the AC Cable No Inverter Model RCD Type ON GRID RCD Type BACK UP 1 GEH6 0 3U 20 300mA 30mA 2 GEH8 0 3U 20 3 GEH9 9 3U 20 4 GEH10 3U 20 5 GE...

Страница 47: ...06 Electrical Connection User Manual V1 0 2023 10 30 43 Type I l L l 2mm BACK UP 75mm ON GRID 55mm 18mm Copper wire S 6mm2 Click...

Страница 48: ...06 Electrical Connection User Manual V1 0 2023 10 30 44 Type II BACK UP 75mm ON GRID 55mm Copper wire S 6mm2 Click l L l 2mm...

Страница 49: ...sure that the communication device is connected to the right COM port Route the commu nication cable far away from any interference source or power cable to prevent the signal from being influenced E...

Страница 50: ...lel system Use BUS to control the on grid and off grid of inverters in the parallel system 3 Optional Battery CAN communication port BMS CAN 4 Blue CANH 5 Blue and White CANL Other Battery system CAN...

Страница 51: ...convert power grid dispatch signals into dry contact mode for transmission and power stations receive power grid dispatch signals through dry contact communication 17 REFGEN or REF_2 18 DRM4 8 or DI_...

Страница 52: ...real time output power through the connection of CT Load monitoring and output power limitation networking CT1 CT2 CT3 L1 L2 L3 N Inverter Loads Circuit breaker Circuit breaker Utility meter Utility...

Страница 53: ...r the wiring is completed the Advanced Settings interface on the WE Mate App can be used to set the relevant parameters of Power Limit to complete the power limit functions When the connection distanc...

Страница 54: ...want to realize the DRED and RCR functions you need only to connect the DRED and RCR communication cables to the master inverter To achieve remote shutdown function the remote shutdown communication...

Страница 55: ...06 Electrical Connection User Manual V1 0 2023 10 30 51 1 2 2 1 1 2 1 1 5 4 3 3 8mm 50mm 5 8mm 0 2mm2 S 0 4mm2 4 5 5 1 2 3 4...

Страница 56: ...e RS485A 2 Orange RS485B 3 Green White 4 Blue CANH 5 Blue White CANL 6 Green GND 7 Brown White BUS1 8 Brown BUS2 CAN 4 Blue White CANH 5 Blue White CANL Other PAR 2 4 Blue CANH 5 Blue White CANL 6 Gre...

Страница 57: ...n meter of the inverter a CT communication cable needs to be con nected In parallel system only the CT port of master inverter needs to be connected Please ensure that the position and direction of CT...

Страница 58: ...The communication module can be a WiFi kit WiFi LAN kit or 4G module Set inverter parameters check running information and fault information and observe system status in time via the smartphone or web...

Страница 59: ...tly and securely 3 Cable ties are intact routed properly and evenly 4 Unused cable holes are fitted using the waterproof nuts 5 The electrical conduit holes are sealed 6 The voltage and frequency at t...

Страница 60: ...r ON GRID AC circuit breaker ON GRID AC circuit breaker PV String PV String PV String Battery Battery Battery BACK UP AC circuit breaker BACK UP AC circuit breaker BACK UP AC circuit breaker Battery b...

Страница 61: ...P port of the inverter is normal The grid is normal and the power supply to the BACK UP port of the inverter is normal The BACK UP port has no power supply COM The monitoring module of the inverter is...

Страница 62: ...WE Mate App WE Mate User Manual 8 2 1 Setting the inverter parameters for a single inverter system 8 2 2 Setting the inverter parameters for multiple inverters parallel system NOTICE If you need to us...

Страница 63: ...and adjust the parameters of parallel system according to the interface prompts and actual application scenarios After connecting the master inverter to the EzLink module select the signal CCM BLE rep...

Страница 64: ...f inverters in parallel system can be auto matically identified If there is an error in the quantity it can be manually corrected 5 6 7 8 Select whether the inverter is connected to the battery Select...

Страница 65: ...V1 0 2023 10 30 61 Step3 In parallel system if the battery models connected to a single inverter are different they can be set separately 1 2 3 Initial password solar2019 4 5 6 Select whether the inve...

Страница 66: ...ed functions 1 Manage the organization or User information 2 Add and monitor the power plant information 3 Equipment maintenance Power Sight App NOTICE In parallel system only the master inverter need...

Страница 67: ...nd maintenance Otherwise the inverter may be damaged or electric shocks may occur Delayed discharge Wait until the components are discharged after power off 3 2 1 4 Single inverter system Inverter ON...

Страница 68: ...r Battery breaker DC switch lock is only used in Australia Master Inverter Slave Inverter 1 Slave Inverter N DC Switch Utility meter 2 3 4 5 6 1 5 9 2 Removing the Inverter Step 1 Disconnect all the c...

Страница 69: ...he following methods Contact the after sales service if these methods do not work Collect the information below before contacting the after sales service so that the problems can be solved quickly 1 I...

Страница 70: ...re Weak or abnormal changes in lighting 1 If it occurs accidentally it may be due to abnormal lighting and the inverter will automatically resume normal operation without manual intervention 2 If it o...

Страница 71: ...circuited to PE 2 The PV system is in a moist environment and the cable is not well insulated to the ground 1 Check whether the resistance of the PV string to PE exceeds 50k If no check the short circ...

Страница 72: ...er is off 1 The alarm is automatically cleared after the grid power supply is restored 2 Check whether the AC cable is connected and the AC breaker is on 16 Grid Overvoltage The grid voltage exceeds t...

Страница 73: ...e permissible range 18 Grid Undervoltage The grid voltage is lower than the permissible range or the duration of low voltage exceeds the requirement of LVRT 1 If the problem occurs occasionally the ut...

Страница 74: ...ter obtaining the consent of the local power company if the grid voltage is within the permissible range 20 Grid Overfrequency Utility grid exception The actual grid frequency exceeds the requirement...

Страница 75: ...hin the permissible range Or close Grid Underfrequency function 22 Grid Frequency Instability Utility grid exception The actual grid frequency change rate does not meet the requirement of the local gr...

Страница 76: ...exception The inverter will recover automatically after the problem is solved 2 Check whether the impedance between the PV string and PE is too low if the problem occurs frequently or persists 27 Abno...

Страница 77: ...or the PV panel is far from the inverter 1 If it occurs accidentally it may be due to abnormal lighting and the inverter will automatically resume normal operation without manual intervention 2 If it...

Страница 78: ...f the problem persists 43 Back up Output AC Overvoltage 44 AC HCT Failure The sampling of the AC HCT is abnormal Disconnect the AC output switch and DC input switch then connect them 5 minutes later C...

Страница 79: ...e Disconnect the AC output switch and DC input switch then connect them 5 minutes later Contact the dealer or the after sales service if the problem persists 9 5 Routine Maintenance Maintaining Item M...

Страница 80: ...ut Power W 1 9600 12 800 16 000 Max Input Voltage V 2 1000 1000 1000 MPPT Operating Voltage Range V 120 850 120 850 120 850 MPPT Voltage Range at Nominal Power V 220 850 285 850 260 850 Start up Volta...

Страница 81: ...1ms 150Aat1ms Nominal Output Current A 8 7 11 6 14 3 Power Factor 0 8 leading 0 8 lagging Max Total Harmonic Distortion 3 3 3 Maximum Output Overcurrent Protection A 56 56 56 AC Output Data Back up Ba...

Страница 82: ...Overcurrent Protection Integrated Integrated Integrated AC Short Circuit Protection Integrated Integrated Integrated AC Overvoltage Protection Integrated Integrated Integrated DC Switch Integrated In...

Страница 83: ...Com A Mounting Method Wall Mounted Wall Mounted Wall Mounted Active Anti islanding Method 8 AFDPF AQDPF AFDPF AQDPF AFDPF AQDPF Type of Electrical Supply System Three phase Grid Three phase Grid Three...

Страница 84: ...V 2 1000 1000 1000 MPPT Operating Voltage Range V 120 850 120 850 120 850 MPPT Voltage Range at Nominal Power V 260 850 285 850 380 850 Start up Voltage V 150 150 150 Nominal Input Voltage V 620 620 6...

Страница 85: ...nt A 14 5 17 4 21 7 Power Factor 0 8 leading 0 8 lagging Max Total Harmonic Distortion 3 3 3 Maximum Output Overcurrent Protection A 56 56 56 AC Output Data Back up Back up Nominal Apparent Power VA 1...

Страница 86: ...grated Integrated AC Short Circuit Protection Integrated Integrated Integrated AC Overvoltage Protection Integrated Integrated Integrated DC Switch Integrated Integrated Integrated DC Surge Protection...

Страница 87: ...Mounted Wall Mounted Active Anti islanding Method 8 AFDPF AQDPF AFDPF AQDPF AFDPF AQDPF Type of Electrical Supply System Three phase Grid Three phase Grid Three phase Grid Country of Manufacture Chin...

Страница 88: ...ark of General Electric Company and is used under license by GoodWe Technologies Co Ltd 2023 All Rights Reserved Local Contacts No 90 Zijin Rd New District Suzhou 215011 China www gesolarinverter com...

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