10
Troubleshooting Tips
Save time and money! Review the chart below first and you
may not need to call for service.
Before you call for service…
Problem
Possible Causes
What To Do
Refrigerator does not operate
Control in OFF position.
Move the control to a temperature
setting.
Refrigerator is unplugged.
Push the plug completely into the
outlet.
The fuse is blown/circuit breaker is
tripped.
Replace fuse or reset the breaker.
Vibration or rattling (slight vibration is
normal)
Front leveling legs need adjusting.
See Leveling Legs.
Refrigerator is on an uneven surface. Use shims to level the refrigerator.
Motor operates for long periods or cycles
Normal when refrigerator is first
plugged in.
Wait 24 hours for the refrigerator to
completely cool down.
Often occurs when large amounts of
food are placed in refrigerator.
This is normal.
Door left open.
Check to see if package is holding
door open.
Hot weather or frequent door
openings.
This is normal.
Temperature control set at the
coldest setting.
See About the control.
Not enough clearance from the wall.
See Clearances in Preparing to install
the refrigerator.
Refrigerator too warm
Temperature control not set cold
enough.
See About the control.
Warm weather or frequent door
openings.
Set the temperature control one step
colder. See About the control.
Door left open.
Check to see if package is holding
door open.
Cabinet sides are warm
This is normal for a hot wall type
condenser.
Refrigerator has odor
Foods transmitting odor to
refrigerator.
Foods with strong odors should be
tightly wrapped.
Keep an open box of baking soda in
the refrigerator; replace every three
months.
Moisture forms on outside of refrigerator
Not unusual during periods of high
humidity.
Wipe surface dry.
Moisture collects inside (in humid weather,
air carries moisture into refrigerator when
door is opened)
Too frequent or too long door
openings.
Refrigerator too cold
Temperature control set too cold.
See About the control.
