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49-1000598 Rev. 0
Troubleshooting Tips...
Before you call for service
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needed, service can be scheduled by visiting us online
GEAppliances.com
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GEAppliances.ca
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Problem
Possible Causes
What to Do
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The temperature is set too high.
Wait about 30 minutes for defrost cycle to end.
The temperature of the food stored is too
warm.
Always cool down goods before storing them.
Too much food has been stored at one time.
Always store small quantities of food at a time.
The goods are too close to each other.
Leave a gap between several foods allowing air
flow.
A door of the appliance is not tightly closed.
Close the door.
A door has been opened too frequently or for
too long.
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The temperature is set too low.
Reset the temperature.
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activated or is running too long.
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Moisture formation on the inside of the
refrigerator com partment.
The climate is too warm and too damp.
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A door of the appliance is not tightly closed.
Close the door.
The door has been opened too frequently or
for too long.
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Let hot foods cool to room temperature and cover
foods and liquids.
Moisture accumu lates on the re frigerator
outside surface or between the doors/door
and drawer.
The climate is too warm and too damp.
This is normal in damp climate and will change
when the hu midity decreases.
The door is not closed tightly. The cold air
in the appliance and the warm air outside it
con densates.
Ensure that the door is tightly shut.
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partment.
The goods were not adequately packaged.
Always pack the goods well.
A door of the appliance is not tightly closed.
Close the door.
The door has been opened too frequently or
for too long.
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The door gasket is dirty, worn, cracked or
mismatched.
Clean the door gasket or replace them with new
ones.
Something on the inside prevents the door/
drawer to close properly.
Reposition the shelves. door racks. or internal
containers to allow the door to close.
The appliance makes abnormal sounds.
The appliance is not located on level ground.
Adjust the feet to level the ap pliance.
The appliance touches some object around it. Remove objects around the appliance.
A slight sound is heard similar to that of
flowing water.
This is normal.
You hear an alarm beep.
The fridge storage compartment door is open. Close the door or silence the alarm manually.
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relatively higher temperature. You can silence the
alarm manually.
You hear a faint hum.
The anti-condensation system is working.
This prevents condensation and is normal.
The interior lighting or cooling system does
not work.
Mains plug is not connected in the main
socket.
Connect the mains plug.
The power supply is not intact.
Check the electrical supply to the room. Call the
local elec tricity company!
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Please call customer service to change the lamp.
TROUBLESHOOTING TIPS
