24
TROUBLESHOOTING GUIDE
Symptom (Alarm)
Possible Cause
Remedies
Excessive pressure
drop [exceeding max
∆
P] (high primary
pressure – low final
pressure)
Restricted flow after
pump outlet
Check for blockage of the
concentrate flow at the inlets and
outlets of the membrane housings.
Check for blockage at the pump
discharge screen.
Telescoped membrane
covering membrane
housing outlet port
Ensure that the anti-telescoping
device (ATD) is located properly on
the membrane.
Severely fouled or dirty
membranes
Clean the membranes.
Water flowing when
machine is turned off
Inlet control valve not
closing or seating
properly.
Clean or replace the solenoid valve.
Clean the membranes immediately.
Water must not pass through the
inlet when the machine is off.
Repair or replace valve components
as necessary.
Declining rejection
(high permeate
conductivity)
Dirty or fouled
membranes
Clean the membranes.
O-ring seal broken or
damaged
Replace the O-ring, check the
sealing surfaces on the O-ring
groove, interconnectors and end
caps. Replace damaged parts.
NOTE:
This typically only happens
immediately after membrane
installation.
Change in incoming
water quality
Open the concentrate valve and
flush. Test the water for pH,
hardness, TDS, and iron content. A
water analysis should be sent to GE
Water & Process Technologies for
review.
Inaccurate
conductivity monitor or
fouled probe
Calibrate the monitor with a
conductivity standard solution or
check the readings with another
conductivity meter. Replace or clean
the probe. Check the connections
between the probe and monitor.
Low recycle flow
Adjust recycle flow (if applicable).