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Troubleshooting Tips
TROUBLESHOOTING TIPS
Things That Are Normal With Your Microwave Oven
Ŷ
Moisture on the oven door and walls while cooking. Wipe
the moisture off with a paper towel or soft cloth.
Ŷ
Moisture between the oven door panels when cooking
certain foods. Moisture should dissipate shortly after
cooking is finished.
Ŷ
Steam or vapor escaping from around the door.
Ŷ
Light reflection around door or outer case.
Ŷ
Dimming oven light and change in the blower sound at
power levels other than high.
Ŷ
Noises while oven is operating.
Ŷ
TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other
small appliances, it does not indicate a problem with the
microwave. Plug the microwave into a different electrical
circuit, move the radio or TV as far away from the
microwave as possible, or check the position and signal
of the TV/radio antenna.
Problem
Possible Cause
What To Do
Oven will not start
A fuse in your home may be blown or the
circuit breaker tripped.
• Replace fuse or reset circuit breaker.
Power surge.
• Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall outlet
• Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
Door not securely closed.
• Open the door and close securely.
Control panel lighted, yet oven
will not start
Door not securely closed.
• Open the door and close securely.
START/PAUSE button not pressed after
entering cooking selection.
• Press
START/PAUSE
.
Another selection entered already in oven
and CANCEL/OFF button not pressed to
cancel it.
• Press
CANCEL/OFF
.
Cooking time not entered after pressing
COOK TIME
• Make sure you have entered cooking time after
pressing
COOK TIME
.
CANCEL/OFF was pressed accidentally.
• Reset cooking program and press
START/
PAUSE
.
CONTROL LOCKED appears on
display
The control has been locked.
• Press and hold
CANCEL/OFF
for about 3 sec-
onds to unlock the control.
Floor of the oven is warm even
when the oven has not been
used
The cooktop light is located below the
oven floor. When light is on, the heat it
produces may make the oven floor get
warm.
• This is normal.
You hear an unusual low-tone
beep
You have tried to change the power level
when it is not allowed
• Many of the oven’s features are preset and cannot
be changed.
Vent fan comes on automatically
The vent fan automatically turns on to
protect the microwave if it senses too
much heat rising from the cooktop below.
• This is normal.
