
Security Pro 500
21
Appendix A:
User Sheets
It contains specific information about the setup of your system. The User Sheets should be com-
pleted by the installer and the user.
Account Number
My central station account number is:
______________________________________________
System Sensors
Record the sensor number and name in the table below. Indicate whether it is a:
•
hardwired sensor (HW),
•
wireless sensor (WL),
•
or touchpad (TP).
SENSOR
SUPERVISORY
There is a problem with how the sensor is communicating with the panel.
1. Test the sensor as described in “Sensor Test.”
2. If the sensor does not test OK, call your security dealer for service.
SENSOR TROUBLE
A sensor may have an internal problem or a fire/smoke sensor may not have properly reset after
activation, or the sensing chamber may be dirty or partially obstructed.
1. Test the sensor as described in “Sensor Test.”
2. If testing the sensor does not clear the trouble condition, call your security dealer for service.
SENSOR
XX
LOW
BATTERY
A sensor has a low battery.
1. Disarm the system.
2. Remove the sensor cover. If the battery is an Alkaline AAA or AA, change the battery(s). If the bat-
tery is any other type, call your security dealer for service.
SENSOR
XX
TAMPER
A sensor cover is off or open. Secure the cover and trip the sensor to clear the tamper condition.
PHONE FAILURE
TROUBLE
The system can’t communicate with the central monitoring station. The system tries to report to the
central station three times before indicating Phone Failure Trouble, then makes five more reporting
attempts.
1. Make sure the panel is connected to the special phone jack installed by your security dealer.
2. Disconnect the panel from the special phone jack and check phones for dial tone. If you hear a dial
tone, call your security dealer for service. If you don’t hear dial from any phones, telephone service in
your area may be out.
Phone Failure Trouble takes precedence over other system problems, so you must clear the Phone
Failure message (by disarming the panel) before you’re able to see other system messages.
RECEIVER
INTERFERENCE
or
RECEIVER FAILURE
There is a receiver failure or receiver interference problem. Call your security dealer for service.
MEMORY FAILURE
or
all text is lit on a
fixed display touchpad
There is a system memory failure. Call your security dealer for service.
Table 2: Causes of Trouble Beeps
No.
Sensor Name
HW / WL / TP
01
02
03
04
05
06