28
Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
Problem
Possible Causes
What To Do
Water dispenser
Water supply line turned off
•
See
Installing the water line
.
does not work
or not connected.
Water filter clogged.
•
Replace filter cartridge or remove filter and install plug.
Air may be trapped in
•
Press the dispenser arm for at least 2 minutes.
the water system.
Water spurting from
Newly-installed filter cartridge.
•
Run water from the dispenser for 3 minutes
dispenser
(about 1
1
⁄
2
gallons).
Water is not dispensed
Water in reservoir is frozen
•
Set the refrigerator control to a warmer setting and
but icemaker is working
because the controls are
wait 24 hours. If water does not dispense after 24 hours,
set too cold.
call for service.
No water or ice cube
Supply line or shutoff valve
•
Call a plumber.
production
is clogged.
Water filter clogged.
•
Replace filter cartridge or remove filter and install plug.
Filter cartridge not
•
Remove and reinstall filter cartridge, being certain that
properly installed.
it locks into place. The blade on the end of the cartridge
should be positioned vertically.
Water is leaking from
Glass not being held under
•
Hold the glass underneath the dispenser for 2–3 seconds
dispenser
the dispenser long enough
after releasing the dispenser button. Water may continue
after button is released.
to dispense after the button is released.
Air may be present in the
•
Dispense water for at least 2 minutes to remove air
water line system, causing
from system.
water to drip after being
dispensed.
Before you call for service…
Troubleshooting Tips