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Polycom IP450 Handset

3

How to use your handset:

Once you have dialled a number, there will be a 3 second delay before 

connecting the call. This is due to the service awaiting a further command. I

you complete the dialled number then pick-up the handset, press the “dial” 

key (left key below screen), or press the headset/speakerphone or # key, this 

tells the system your number range is complete and will connect the call 

without any further delays ie: 

0161 123 4567 dial (#)

Answer a Call

 

Pick up the Handset, or press the 

Speaker

 button, or press the 

Headset

 button

Place a call

 

Dial the number with the handset on hook and after the completion of the 

dialled number, pick up the handset/press the headset key/press the dial key or 

press the speaker key. Alternatively, pick up the handset (or press the 

Speaker 

or 

Headset

 button), dial the number followed by the # or dial button.

Receiving a Call

 

While first call is active, press the flashing red line button or press the 

Hold

 

button to put first call on hold and answer the second call

Call Hold

 

To put a call on hold, press the 

Hold

 button. The caller hears a series of three 

rapid beeps or Music on Hold

To resume the call, press the 

Resume

 soft key or the 

Hold

 key again

Call Transfer

 

Announced Transfer – Press the 

Xfer

 soft key, dial the extension number and 

press dial key, announce the call then press 

Xfer

 key again

Blind Transfer – Press Right Arrow navigation key, press 

BXfer

 dial number and 

press dial key

In Idle state softkey reads as:

A = New call 

B = Pickup

C = Directory

In call state softkey reads as:

A = Hold

B = Call

C = Transfer

D = Conference

Additional screen shots in idle and busy views:

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