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14

GAZELLE MANUAL

3.8 FAULT CAUSES AND REMEDIES

Description

Remedy

Charging fault

The battery printed circuit board (PCB) is 
showing a fault.

The PCB needs to be replaced. Take the 
e-bike to your Gazelle specialist.

Flashing while [E] 
moves to [F]

Charging fault
Power supply fault
Cell fault

Possible causes for these faults include a 
battery PCB fault, a cell fault or a motor or 
charger fault.

Take the e-bike to your Gazelle specialist.

Faulty printed circuit board
Temperature fault

The battery is hot or the PCB is showing a 
fault.

If the lights continue to flash after having 
waited a while, then components need to 
be replaced. Take the e-bike to your Gazelle 
specialist.

Cell fault
Verification error

Possible causes for this are a battery cell 
fault, a verification error, or the battery has 
overheated while charging.

Check contacts for dirt. If the lights keep on 
flashing after you have removed any dirt 
from the contacts and have left the battery 
to rest for a while, you will need to take your 
e-bike to your Gazelle specialist.

Содержание Panasonic system

Страница 1: ...GAZELLE MANUAL WITH PANASONIC SYSTEM ...

Страница 2: ... LEVEL 13 3 7 WARRANTY AND SERVICE LIFE 13 3 8 FAULT CAUSES AND REMEDIES 14 4 CENTRE DISPLAY AND SIDE DISPLAY 15 4 1 LCD CENTRE DISPLAY 15 4 1 1 Fitting LCD centre display 15 4 1 2 Securing LCD centre display 16 4 1 3 Removing LCD centre display 16 4 1 4 LCD centre display button cell battery 16 4 1 5 LCD centre display control unit 17 4 2 LCD SIDE DISPLAY 18 4 3 SETTINGS AND FUNCTIONS 19 4 3 1 Sw...

Страница 3: ...OTOR OPERATION 27 8 RANGE 28 9 DIAGNOSING AND REMEDYING FAULTS 30 10 MAINTENANCE 33 10 1 BATTERY 33 10 2 MOTOR 33 10 3 DISPLAY 33 10 4 CONTROL UNIT 33 10 5 CHARGER 33 11 TECHNICAL SPECIFICATIONS 34 EC DECLARATION OF CONFORMITY 2017 CE 35 ...

Страница 4: ...lement to the general user manual and to the quick start guide included with your Gazelle e bike MANUAL LAYOUT In the Quick start included with your bike you will find brief instructions if you want to get going at once Even if you want to start cycling at once you need to read this Quick start section through in any event for your own safety The chapters in this manual describe the major componen...

Страница 5: ...have assistance only if your speed does not exceed 25 km h Assistance will stop if your speed rises above 25 km h The walk assist function provides assistance when wheeling the bike at speeds up to 6 km h You can use your e bike as an unassisted bike in the following cases If the e bike is switched off If the assistance level is set to NO ASSIST If the battery is flat Use the gears as you would on...

Страница 6: ...pean Directive 2006 66 EC defective or spent accumulators and batter ies must be collected separately and recy cled in an environmentally sound manner Hand in batteries and displays which are no longer usable to your Gazelle specialist 1 3 MAINTENANCE AND REPAIR When carrying out settings as well as maintenance or cleaning jobs be aware that cables must not be pinched and or kinked nor must they b...

Страница 7: ...airline concerned Batteries are covered by the law on haz ardous goods transport There are specific packaging and marking requirements to be observed for transport by commercial users or transport by third parties e g air freight or a haulage company Contact the trans portation company concerned for advice on this aspect ...

Страница 8: ...8 GAZELLE MANUAL 2 BIKE CONFIGURATION Motor Carrier Battery Control unit with LCD centre display LCD side display LCD centre display or ...

Страница 9: ...on tacts to short out A short circuit between the battery contacts may cause the metal object or the battery to heat up explode catch fire or overheat Protect the battery against heat e g against sustained exposure to strong sun light as well fire and immersion in liquids This may result in fire explosions and generate smoke Do not immerse the battery in liquids This will damage the battery safety...

Страница 10: ...e electrical system will discharge the battery Even if the bike is not being used the battery will discharge slowly Check battery charge status before setting off Charge the battery as soon as possible after your ride in order to preclude self dis charge Do not leave the battery lying for more than a week for example Charge the battery preferably at tempera tures between 10 C and 30 C When not usi...

Страница 11: ...rs 7 hours Place the battery on a clean and dry surface only Charging can take place only if the temper ature of the battery is within the permissi ble charging temperature range On acquiring a new battery we recommend running it completely flat and then fully charging it again three times Once this has been done it cannot do any harm to charge your battery when its remaining charge is 40 for inst...

Страница 12: ...arger into connection A7 on the battery Charging the battery off the bike Ensure the charging connection protector is fitted securely before you use the battery You can recharge the battery after every trip This means you will always be ready to go Once charging is complete disconnect the battery from the charger within 24 hours Disconnect the battery as soon as possible once it is fully charged r...

Страница 13: ...approximately 20 of the energy remain ing in the battery Battery indicator 5 LEDs lit 81 100 4 LEDs lit 61 80 3 LEDs lit 41 60 2 LEDs lit 21 40 1 LED lit 11 20 1 LED flashing 1 10 If there is no energy remaining one battery charge level light will flash rapidly 3 7 WARRANTY AND SERVICE LIFE Normal ageing as well as wear and tear of the battery do not constitute a material deficiency You can find i...

Страница 14: ...Gazelle specialist Faulty printed circuit board Temperature fault The battery is hot or the PCB is showing a fault If the lights continue to flash after having waited a while then components need to be replaced Take the e bike to your Gazelle specialist Cell fault Verification error Possible causes for this are a battery cell fault a verification error or the battery has overheated while charging ...

Страница 15: ...xplained in section 4 3 Settings and functions 9 7 10 12 6 11 5 8 LCD centre display 5 Battery charge level display 6 USB connection marking 7 Assist power indicator 8 Assistance indication 9 Time indication 10 Lighting on off indication 11 Speed indication 12 Mode indication 13 Mode function 16 15 14 LCD centre display detail 14 On off button 15 Micro USB port 16 Rubber sealing flap On page 20 yo...

Страница 16: ...e system is still switched on the system will switch off automatically after 3 seconds in order to prevent any damage Do not remove the LCD centre display while riding the bike Removing LCD centre display 1 Press on off button 14 on the LCD centre display to switch off the electric system If the LCD centre display is secured to the holder with the bolt you will need to remove the bolt first see se...

Страница 17: ...ery compart ment cover properly may allow moisture into the display which could give rise to faults 4 1 5 LCD centre display control unit The LCD centre display control unit features four functions 4 3 1 1 2 Centre display control unit 1 Increase decrease assistance 2 Lighting on off button 3 Mode button 4 Walk assist button At each press of the increase decrease value buttons the strength of moto...

Страница 18: ... Lighting on off indication Lights up when you press night mode 11 Speed indication Current speed 12 Mode indication Shows the distance travelled total distance covered maximum speed etc 13 Mode function Shows the current mode function 14 On off button Switches electric system on and off 15 Micro USB port To connect and charge an external device 16 Rubber sealing flap Seals and protects the micro ...

Страница 19: ...ressing the on off button this could cause an error message to be shown Do not press the on off button while riding the bike If you do not require any assis tance press the assistance selection buttons to select NO ASSIST The e bike assistance is inoperative in the following cases If you stop pedalling Once a speed of 25 km h has been reached assistance will kick in again when you start pedalling ...

Страница 20: ...same time Do this by pressing mode button 3 to show one of the values and keep pressing mode button 3 until 0 appears 3 3 Resetting values 4 3 4 Speed and indication functions 11 12 8 3 8 3 11 12 Speed and indication functions The current speed read out is in the Speed indication field 11 The distance and remaining battery capac ity read outs are in Text indication 8 and Value indication 12 fields...

Страница 21: ...the assistance you are currently getting from the motor You can change the assistance level at any time even on the move Indication Assistance HIGH You have powerful assistance while pedalling and you can cycle comfort ably even up hills or carrying heavy loads STANDARD Steady assistance with long range ECO Assistance is less intensive and you can travel further on a single charge NO ASSIST You ha...

Страница 22: ...ss setting and all functions on the display apart from walk assist will be active The system needs to be switched on using the on off button in order to activate the walk assist function Pressing the lighting button again switches off the display and display functions Background lighting is less bright in light ing mode than in normal mode so the illu mination will not distract you while cycling i...

Страница 23: ...he micro USB port on the LCD display 3 Connect the micro USB cable to the external device Do not charge external devices in damp environments and while you are out riding so as to preclude faults and hazardous situations Do not connect a damp USB cable Replace the rubber cap firmly after using the micro USB port in order to keep mois ture out of the display ...

Страница 24: ...lectric shocks or catching fire Use the charger for the specified e bike only Connect the plug correctly Do not touch the plug with wet hands Do not store the charger with the mains lead wrapped round it This could dam age the mains lead or the plug Do not touch the charger contacts with metal objects so as to prevent short circuits Do not expose the charger to mechani cal shocks Do not use the ch...

Страница 25: ... FAULT CAUSES AND REMEDIES Description Remedy Charging LED flashing red Charging fault Battery or charger showing faults Remove dirt from contacts If this does not solve the problem then please contact your Gazelle specialist ...

Страница 26: ...rotational speed of the wheels and trans mits signals to the display The gap between the speed sensor and the spoke magnet must be between 1 mm and 5 mm If the gap is less than 1 mm or more than 5 mm or if the speed sensor is not fitted the speed indicator will flash 000 on the display If so the e bike will have no assistance The bike is likely to weave if it is ridden with no hands Above 20 km h ...

Страница 27: ...tive effort generated by the motor is dependent on three factors The amount of effort you apply to the pedals with pedal force sensor On a model with the pedal force sensor the assistance will increase proportion ately when you pedal harder yourself The force sensor records this and sup plies more power The motor adapts to the power you put in and the assistance level selected Which assistance you...

Страница 28: ...may reduce the overall range as well Ambient temperature The range on a charged battery is short er when it is colder For the greatest possible range the battery needs to be kept in a heated room such that it can be put in the bike at room temperature Due to its discharging in use the battery heats itself sufficiently such that it does not lose too much performance in cold outdoor temperatures Mec...

Страница 29: ...35 50 mi 70 105 km 44 66 mi 75 115 km 47 73 mi Power range 40 55 km 25 34 mi 50 75 km 31 47 mi 60 90 km 37 57 mi High range 30 45 km 19 28 mi 40 60 km 25 37 mi 50 70 km 31 44 mi RANGE AT 25 KM PER HOUR Watt hour rating 317 Wh 396 Wh 486 Wh Capacity 8 8 Ah 11 Ah 13 5 Ah Eco range 50 80 km 31 50 mi 65 100 km 40 62 mi 70 110 km 44 69 mi Power range 35 50 km 22 31 mi 45 70 km 28 44 mi 55 85 km 34 53 m...

Страница 30: ...ase Fit the original battery supplied at purchase E5 Background lighting flashing E5 Background lighting flashing Switching verification error Unable to detect console Check cable connections between the console and the motor unit Check whether the holder or display contacts are dirty Switching verification error Unable to detect the console supplied at the time of purchase Fit the console supplie...

Страница 31: ...sist function will resume M B DD Overheating battery Safe mode has been activated because the battery is overloaded Reduce the load as you cycle After a short while the tempera ture will revert to normal and the assist function will resume M B DD Bike function button walk assist fault The bike function button walk assist is pressed in or shorted Check the bike function button walk assist to ensure...

Страница 32: ...unit of and on again your USB device is not supported Button cell battery flat The button cell battery is flat Replace the battery and reset the time M B Ekm h M B DD Ekm h Switch Update error Take the e bike to your Gazelle specialist For specific faults involving the battery see section 3 8 Fault causes and remedies For specific faults involving the charger see section 5 1 Fault causes and remed...

Страница 33: ...cloth Cleaning must not be done with running water such as a hose or a pressure washer If water gets into the motor it could be ruined Accordingly take care while clean ing to ensure at all times that no fluid or moisture can get into the motor Do not clean the motor when it is warm after a ride for instance Wait until the motor has cooled down otherwise it could be damaged Whenever the motor has ...

Страница 34: ...e when you use the battery again after a long time You will need to recharge the battery if its remaining charge is insufficient You will need to recharge the battery every three months in order to ensure battery capacity remains at its optimum If the battery charge level indicator does not light up even if you press the battery charge level button it means the protection circuit is activated Char...

Страница 35: ...yo C7 HMB CityZen C8 HM CityZen C8 HMB CityZen Speed Miss Grace C7 HMB Heavy Duty NL C7 HMB Grenoble C7 HMB Product description Panasonic Model description Balance C7 HF Chamonix C7 HF Chamonix C7 HFP Heavy Duty NL C7 HF Heavy Duty NL C7 HFP Miss Grace C7 HF Miss Grace C7 HFP Orange C7 HF Orange C7 HFP Orange C7 HF Orange C7 HFP Orange C8 HF Orange C8 HFP Orange C330 HF Orange C360 HF Grenoble C7 ...

Страница 36: ...N V Wilhelminaweg 8 6951 BP Dieren The Netherlands Gazelle Experience Centre Nijkerkerstraat 17 3821 CD Amersfoort The Netherlands Postal address PO Box 1 6950 AA Dieren The Netherlands www gazellebikes com GAZ_PAN_UK_16 1 ...

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