Gateway Solo 9550, Руководство пользователя

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273
Software support tools
www.gateway.com
Memory
You receive a “Memory error” message
■
Make sure the memory modules are inserted correctly in the memory bay
slot. For more information, see “Installing memory” on page 152.
■
Use diagnostic programs to help determine if a memory module is failing.
For more information, see “Installing memory” on page 152.
You receive a “Not enough memory” error message
■
Close all programs, then restart the computer.
Modem
Your modem does not dial or does not connect
■
Make sure your computer is connected to the telephone line and the
telephone line has a dial tone. See “Connecting the modem” on page 34
to make sure that the connections have been made correctly.
■
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■
Remove any line splitters or surge protectors from your telephone line,
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
■
If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and call
waiting is disabled before using the modem. Contact your telephone
service to get the correct code to temporarily disable the service. Also
make sure the modem dialing properties are set appropriately.
To check the dialing properties in Windows XP or Windows 2000:
1
Click
Start
, then select
Control Panel
. If you do not see the
Phone and
Modem Options
icon, click
Switch to Classic View
.
2
Click/double-click the
Phone and Modem Options
icon, then click the
Dialing Rules
tab.
3
Select the location from which you are dialing, then click
Edit
.
4
Make sure all settings are correct.