Gateway Solo 1150, Руководство пользователя

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158
Troubleshooting
Memory
You receive a “Memory error” message
■
Make sure the memory modules are inserted correctly in the memory bay
slot. For more information, see “Installing memory” on page 119.
■
Use diagnostic programs to help determine if a memory module is failing.
For more information, see “Installing memory” on page 119.
You receive a “Not enough memory” error message
■
Close all programs, then restart the computer.
Modem
Your modem does not dial or does not connect
■
Make sure your computer is connected to the telephone line and the
telephone line has a dial tone. Use the Setup poster to make sure that
the connections have been made correctly.
■
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■
Remove any line splitters or surge protectors from your telephone line,
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
■
If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and call
waiting is disabled before using the modem. Contact your telephone
service to get the correct code to temporarily disable the service. Also
make sure the modem dialing properties are set appropriately.
To check the dialing properties:
1
Click
Start
, then select
Settings
, then
Control Panel
. The Control Panel
window opens.
2
If you do not see the
Modems
icon, click
view all control panel options
.
3
Double-click the
Modems
icon, then click
Dialing Properties
. The
Dialing Properties window opens.
4
Make sure all settings are correct.