
WARRANTY BOOKLET
40
www.gateway.com
Accidental Damage Protection Plan
SM
Consumer Electronics Products
This Gateway Accidental Damage Protection
SM
plan ( Plan ) provides for the repair of your Gateway
®
branded consumer electronics products if it fails to perform to manufacturer specifications due to
normal use and handling of the product. The product covered by this Plan and the term of this Plan
are described in your invoice and your invoice is incorporated as part of this Plan. This Plan provides
peace of mind by augmenting the limited warranty applicable to your Gateway product under the
Standard Terms of Sale and Limited Warranty Agreement and the Gateway Extended Service
SM
plan.
Protection Period:
• The term of this Plan begins and ends when the Extended Service Plan you separately purchased
for your Gateway product begins and ends. However, this Plan will end prior to the expiration date
when Gateway has, as a result of service provided to you, replaced your Gateway product or
incurred costs under this Plan equal to the original purchase price of your Gateway product (as
indicated in your invoice) and has completed repairs in progress.
What covered?
• Gateway will repair or replace eligible parts in your Gateway product that fail to perform to
manufacturer s specifications due to normal use or handling during the term of this Plan. Eligible
parts covered under this Plan consist of components originally included in your Gateway product
(including remote control devices). Replacement parts will be new or serviceably used,
comparable in function and performance to the original part.
• Product failures caused by normal use or handling consist of those caused by impacts, dropping,
falls, spilled liquids, immersion in liquids, power surges (when protected by an operational surge
suppressor), extended display of still images resulting in burned-in images, and similar causes.
• Gateway will arrange to ship replacement parts or products to and from you in the United States,
and will pay the shipping costs. Gateway will not reimburse you for shipping costs you incur.
What not covered?
• Product failures caused by fire, theft, disappearance, misplacement, reckless, abusive, willful or
intentional conduct, viruses or damage or loss caused during shipment between you and Gateway
or its service providers.
• Any equipment or components that were not included in your Gateway product as sold by
Gateway.
• Gateway products with altered, modified, or removed serial numbers.
• Product failures resulting from the use of your Gateway product in a manner for which it was not
intended.
• Defects in materials and workmanship covered under the Limited Warranty for your Gateway
product.
• Normal wear or cosmetic damage and/or other damage that does not affect functionality. This
Plan does not cover consumables, such as batteries and fuses, or the results of normal usage that
do not materially alter the product functionality, such as gradual image degradation, uneven
screen aging, and pixel failure within designed specifications.
• Product failures caused by your failure to follow all instructions contained in the product user guide
or unauthorized parts or service.
• Damages that occurred to your Gateway product before you purchased this Plan (a pre-existing
condition).
• Product failures caused by natural disasters or casualties such as flood, wind, earthquake,
lightning, fire, war or civil insurrection, governmental seizure or destruction, or nuclear reaction,
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