Video Problems 39
The color monitor displays everything in black and white.
The displayed characters are garbled.
The video is distorted.
Probable Cause
Solution
The system was turned on
before the monitor.
Make certain the monitor is turned on, and then
restart the system.
The display type is set
incorrectly.
From the Control Panel window (
Start >
Settings >
Control Panel
), double-click
Display
, set the display to
the appropriate monitor type, and then reboot the
system.
Probable Cause
Solution
The video cable is
damaged.
Check the cable and connectors for bent pins or
broken wires.
The video card has failed. Try another video card.
The display setup is
incorrect.
From the Control Panel window (
Start
>
Settings
>
Control Panel
), double-click
Display
and check the
settings. The correct video type should be
selected, along with a supported resolution. Check
your monitor and video controller documentation
for details.
Probable Cause
Solution
The monitor’s controls are
not properly adjusted.
Adjust the monitor controls until the text becomes
clear. See your monitor documentation for more
information.
The connector or cable is
damaged.
Check the connector and cable for bent or
damaged pins.
The surge protector or
UPS is damaged.
Disconnect the monitor power cable and connect it
directly to the power source.
The monitor is too close to
a source of electrical
interference.
Move the monitor away from sources of electrical
interference, such as televisions, unshielded
speakers, microwaves, fluorescent lights, and
metal beams or shelves.
The monitor needs to be
degaussed.
Turn off the computer and monitor and leave them
off for at least a half hour, and then restart the
system.
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