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Reinstalling device drivers
www.gateway.com
Reinstalling device drivers
Device drivers are programs that control devices such as the computer display,
CD or DVD drives, and modems. Drivers translate information between
computer devices and programs.
Drivers for your original computer hardware are installed at Gateway. If you
install a new device, you need to install the drivers provided by the device
manufacturer.
You should reinstall device drivers:
■
If directed to do so while troubleshooting
■
If you see a message indicating that there is a problem with a device driver
If you need to reinstall device drivers because you are directed to do so while
troubleshooting or if a message tells you that there is a problem with a device
driver, reinstall the device drivers by completing the following task.
If you just reinstalled Windows XP or Windows 2000, the device drivers were
automatically reinstalled.
To reinstall device drivers:
1
Insert the red Gateway CD into the CD or DVD drive. If the program starts
automatically, go to Step 5.
- OR -
If the program does not start automatically, go to Step 2.
2
Click
Start
, then click
Run
. The Run dialog box opens.
3
In the
Open
text box, type
d:\runmenu.exe
(where
d
is the drive letter of
your CD or DVD drive).
4
Click
OK
.
5
If this is the first time you have inserted the red Gateway CD, accept the
End User License Agreement (EULA) by clicking
Yes, I accept it
, then
clicking
Continue
. The Gateway Driver and Application Recovery program
starts and the
Drivers and Application Recovery
tab appears.
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