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G4-504HD2a User Guide

Hardware.

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Cabling Diagram with Analog/Analog HD, Digital IP Cameras, and Wireless

Содержание G4-504HD2a

Страница 1: ...G4 504HD2a User Operating Manual Document Ref No DN3154 Version No 1 0 Document Date March 2019 ...

Страница 2: ...O THE SYSTEM 28 3 7 UNDERSTANDING THE MAIN MENU 30 4 BASIC SYSTEM QUICK START 32 4 1 STEP 1 POWERING UP THE G4 504HD2A 32 4 2 STEP 2 CONNECTING YOUR NAVIGATION DEVICE 32 4 3 STEP 3 LOGGING IN AND ACCESSING SYSTEM CONFIGURATION 33 4 4 STEP 4 SETTING THE DATE AND TIME 36 4 5 STEP 5 SETTING THE VEHICLE IDENTITY INFORMATION 37 4 6 STEP 6 SETTING BASIC PREFERENCES 38 4 7 STEP 7 SETTING UP AUTHORISED US...

Страница 3: ...dding an IP Camera 127 7 2 BINDING IP CAMERAS TO ANY CHANNEL 129 7 3 CONFIGURING SUBSTREAM RECORDING QUALITY 130 7 4 USING A NEW SD CARD 132 7 5 UPGRADING DEVICE FIRMWARE 133 8 MAINTENANCE AND TROUBLESHOOTING 134 9 HARDWARE INSTALLATION 135 9 1 QUICK REFERENCE GUIDE FOR INSTALLATION 135 9 2 INSTRUCTIONS FOR MOUNTING THE SYSTEM 137 9 3 INSTRUCTIONS FOR SETTING UP THE SYSTEM 138 9 4 DETAILED CABLING...

Страница 4: ...earch Date Controls 46 Figure 5 4 REC Search Camera Channel Controls 47 Figure 5 5 REC Search Time Controls 49 Figure 5 6 REC Search Playback Controls 51 Figure 5 7 Log Search Date Controls 56 Figure 5 8 Log Time and Type Selection 57 Figure 5 9 View and Export Log File 58 Figure 6 1 Layout of the Configuration Menu 60 Figure 6 2 Basic Setup Tab in the Device Configuration Options 63 Figure 6 3 Su...

Страница 5: ...er for storing the recorded audio and video the other being SD cards ICD ICD2 Interactive Control Display purpose built touch screen monitors for operating Gatekeeper Systems DVRs IO Input Output IP Camera An Internet protocol camera or IP camera is a type of digital video camera commonly employed for surveillance and which unlike analog closed circuit television cameras can send and receive data ...

Страница 6: ...h enables two hosts to establish a connection and exchange streams of data TCP guarantees delivery of data and also guarantees that packets will be delivered in the same order in which they were sent UDP UDP is a simple connectionless transmission model with a minimum overhead of protocol mechanisms USB Universal Serial Bus it is an industry standard that defines the cables connectors and communic...

Страница 7: ...d below The safety precautions noted on the following pages are intended to prevent injury to yourself and other persons or damage to the equipment Always ensure that the product is used correctly and in accordance with the listed instructions Be sure to also check the manuals included with any other product accessories that you may use SAFETY AND INFORMATION SYMBOLS USED IN THIS MANUAL This symbo...

Страница 8: ...y on the roof of the bus with a clear view of the sky and with the magnetic side facing down The HDD is specially formatted for use in your DVR Please do not format it yourself using Microsoft Windows The SD Card is specially formatted for use in your DVR Please do not format it yourself using Microsoft Windows Updating the product Firmware updates available from www gatekeeper systems com are sys...

Страница 9: ...ser configurable to 8 different quality levels Video System NTSC PAL 75 ohm Resolution IP Camera Dependent 1080p 1920x1080 720p 1280 720 AHD 1080p 1920x1080 720p 1280 720 WD1 928x480 WHD1 928x240 WCIF 464x240 HD1 704x240 CIF 352x240 NTSC WD1 928x480 WHD1 928x240 WCIF 464x240 HD1 704x240 CIF 352x240 PAL WD1 928x576 WHD1 928x288 WCIF 464x288 D1 704x576 HD1 704x288 CIF 352x288 Video Resource 4 channe...

Страница 10: ...h Method Date Time channel event Network Ethernet Ethernet RJ 45 port 10 100M Optional Cellular Optional external 3G or 4G cellular module WiFi 802 11ac 5Ghz external optional GPS GPS Location Speed Time Sync Power Input Input 8V to 36V Ignition Output 5V 500mA Standby Current 1 mA 12 6V Physical Dimensions 8 5 x 6 x 3 5 215 mm x 150 mm x 80 mm Dimensions incl Cable Cover 11 5 x 6 x 3 5 280 mm x 1...

Страница 11: ...Card needs to be accessed 4 USB Port Supports external USB flash drives which can be used for saving uploading configuration files updating system firmware and downloading of recorded video event files Figure 2 2 Close Up View of the G4 504HD2a Status Indicator Lights LED Description REC RECORDING Illuminated BLUE indicates that the device is recording ERR HARDWARE ERROR Illuminated flashing BLUE ...

Страница 12: ... is the input port for the attached serial connector 5 Sensor In part no CAB000383 This is the input port for the attached sensor connector 6 USB Port This is the port to use to connect Gatekeeper Systems FireBox 7 WAN RJ45 Ethernet Cable In Used to connect the device to an external network internet 8 ICD Allows for video out using an ICD2 for configuration setup 9 Power part no CAB000360 Main pow...

Страница 13: ... art hard disk drive suspension system and smart thermal management technology Power Cable CAB000360 This is the vehicle power ignition cable for powering the DVR and its connected accessories Sensor Cable CAB000383 This is the sensor cable for connecting the various sensor inputs to the DVR Serial Cable CAB000382 This connects the various add ons to the DVR Power Line Fuse Ignition Line Fuse Came...

Страница 14: ...ver Key There are numerous customisable options and accessories which can tailor the product installation to fit your unique operating environment and requirements Please contact Gatekeeper Systems for information on optional download kits and other accessories for use with your product ...

Страница 15: ...em through a simple point and click interface The DVR menu and navigation actions are displayed on the accompanying LCD monitor You will be able to move the on screen pointer using the Finger Mouse and interact with the system by positioning the pointer over the various on screen buttons or options and clicking the buttons on the Finger Mouse to perform an action Interactive Control Display G4 ICD...

Страница 16: ...inger operated mouse ball which moves the on screen mouse pointer in response to the movement of the track ball This is used to move the pointer to the left and right as well as up and down in order to point to a desired button or menu item Trigger Button Pressing this button will select the screen area button or menu item that the on screen pointer is currently pointed at Pressing and holding the...

Страница 17: ...G4 504HD2a User Guide Getting Started 17 of 151 How to Connect the Finger Mouse and LCD Monitor Figure 3 2 Connecting the Finger Mouse and LCD Monitor ...

Страница 18: ...le tap anywhere on the screen will hide the quick menu again At all times tapping on an on screen field tab or button in the menu system will select it Tapping holding and dragging will also work for sliders and moveable items allowing you to perform click and drag actions Menu Key When viewing video streams pressing this button will immediately jump to the main menu screen Access to the main menu...

Страница 19: ... Key Pressing this button will select the highlighted menu item similar to tapping on it Numeric Keypad These buttons are used for entering numeric input When viewing video streams pressing any button from 1 9 will immediately jump to the video stream from the corresponding camera Pressing the button zero 0 will cycle through the camera channels iteratively How to Connect the ICD2 Figure 3 4 Conne...

Страница 20: ...ger 4 Entering text into a selected alphanumeric field Move the on screen pointer using the Track Ball until it is situated over the text field then click the Trigger Button An on screen keyboard will be displayed Type your text by moving the pointer with Track Ball to each letter and clicking the Trigger Button Tap on the text field with your finger An on screen keyboard will be displayed Use the...

Страница 21: ...nu Note On screen quick menu is only accessible from the live video view screens When you are at any live video view screen press the Right Button on the Finger Mouse to toggle between displaying and hiding the on screen quick menu When you are at any live video view screen press the Exit button on the ICD2 to toggle between displaying and hiding the on screen quick menu Note that at any other scr...

Страница 22: ...tup the screen of the G4 504HD2a will display the live video streams from the various cameras attached to the DVR Users can select and configure how many video channels to be displayed on the screen for monitoring purposes The screen also serves as an interface into the menu system of the DVR where users can playback recorded video and access the configuration menu to change the device configurati...

Страница 23: ...nformation screen where the user can view various device information such as version information active modules server status environment data and storage size Main Menu This opens up the main menu screen This function requires the user to be logged in If the user is not logged in yet the system will display the login screen Playback Function This opens up the recorded video playback screen This f...

Страница 24: ...l available cameras is simultaneously shown on the screen In order to select a specific camera for viewing you may press any of the keys 1 9 on the ICD2 to immediately jump to that channel and display the video stream from the corresponding camera This will switch the display to Single Camera On screen View to display the video from the selected camera Alternatively with the Finger Mouse or the IC...

Страница 25: ...ation active modules server status environment data and storage size Figure 3 9 System Information Function on Quick Menu This System Information function is a quick and easy way to access and view all the important information about your device s status and configuration from one central location It can be accessed directly from the on screen quick menu without the need to log in The following is...

Страница 26: ... the WiFi connection status of the device This includes information on whether WiFi is enabled the signal strength connection point and the IP address of the device The information shown is as follows Built in WiFi Status Signal Strength IP Address External WiFi Status ESSID IP Address 3 Modules Location Not supported by Gatekeeper This screen shows the GPS data giving the current device location ...

Страница 27: ...nformation for different servers which are set up in the system 5 Environment This screen summarises the current environmental conditions of the device It shows the operating voltage device temperature in Celsius and whether the device s smart thermal management system is currently active The information shown is as follows Voltage Device Temperature C HDD Heater Status 6 Storage This screen lists...

Страница 28: ... and the following functions REC Search Log Search Setup this function requires the user to be logged in as an administrator How to Log In When attempting to access any of these functions the system will check the log on status of the user before granting access to the function If the user is not already logged in the system will automatically prompt the user to log in Step 1 System will display t...

Страница 29: ...ny time you may also cancel the log in process by clicking the Cancel button Notes The system ships with the following two default user credentials User name admin default administrator account Password admin User name user Password user You may change the default administrator user password and also edit add additional users through the user management function in the configuration settings Norma...

Страница 30: ...Main Menu can be accessed by clicking the Person icon on the far right of the on screen quick menu Figure 3 10 Accessing the Main Menu The Main Menu has five options as shown in the figure following Figure 3 11 Options in the Main Menu REC Search Search for view and save recorded video ...

Страница 31: ...es Setup View and make changes to the device configuration options Logout Logout the current logged in user This will return the system to the live video view The REC Search and Log Search functions will be explained in the chapter on Viewing Recorded Data whilst the Setup function will be explained in the chapter on Configuring the G4 504HD2a ...

Страница 32: ...ctices from years of experience If you prefer to mount the device yourself please read Chapter 9 for detailed hardware installation instructions Turning your vehicle ignition on will automatically power up the G4 504HD2a When your vehicle ignition is turned off the device will automatically shut down after 5 minutes you will be able to change this later in the device settings 4 2 Step 2 Connecting...

Страница 33: ...nger Mouse click the Right Button whereas ICD2 users can just tap on the screen On the quick menu click the Person icon This will prompt you to login to the system Step 3 2 System will display the log in dialog box as shown below Ensure that admin is displayed in the User Name field If not then click on the drop down v button at the right corner of the User Name field A drop down list of user name...

Страница 34: ... you will be able to tailor almost every aspect of the device operations to your unique fleet requirements The configuration options in the menu are broken into 5 major sections Basic where you will be able to configure all the basic device preferences and operational settings For a detailed explanation please see Section 6 3 Surveillance where you will be able to configure all the camera viewing ...

Страница 35: ...r a detailed explanation please see Section 6 7 Each of these major configuration sections have their separate subsections as shown in the following diagram Figure 4 2 Setup Menu System for Device Configuration For the basic setup process we will just need to verify and or configure the settings in the subsections highlighted with the red dotted lines in the diagram as follows Under the Basic sect...

Страница 36: ...TH DAY YEAR Time Format DEFAULT SETTINGS 24 Hours Time Zone DEFAULT SETTINGS GMT 08 00 PACIFIC TIME US CANADA If this is not your time zone please change this setting as appropriate to the actual time zone that your fleet will be operating in Time Sync Date Time DEFAULT SETTINGS Please verify the time and date If the time and or date is not correct please change them to the correct values Satellit...

Страница 37: ... Regist Info Please key in the vehicle and driver information of the vehicle that this device is mounted in For a detailed explanation of each setting please see Section 6 3 1 Device Info Device ID Leave this value as it is unless directed to change by Gatekeeper Project Team Vehicle Info Vehicle Plate You can use this field to key in the vehicle registration plate number Maximum of 10 characters ...

Страница 38: ...figured For a detailed explanation of each setting please see Section 6 3 3 ON OFF ON OFF Mode DEFAULT SETTINGS Ignition DVR Power Off Delay DEFAULT SETTINGS 300 This means that when the vehicle is turned off the device will continue to record for another 300 seconds 5 minutes before shutting down Please change this setting to reflect the preferred duration of time you wish to continue recording a...

Страница 39: ... Username admin Password admin Default normal user Username user Password user It is highly recommended that you do not change the password on the default administrator account as this account will be used by authorised Gatekeeper Systems engineers to troubleshoot your device during support and maintenance You may change the password for the default normal user account and also add an additional n...

Страница 40: ...name as CH3 Channel 4 set name as CH4 Channel 5 set name as CH5 The device comes pre configured with standard names for the camera channels You may change these names if desired to give each channel an easily remembered and or location specific name Maximum of 5 characters Notes Channels 1 to 4 are Analog Analog HD channels Channels 5 is a Digital IP camera channel Enable For channels 1 to 5 only ...

Страница 41: ...ls 1 to 5 set the following 1 Best Record Mode DEFAULT SETTINGS For all channels 1 to 5 set the following Power Up Audio DEFAULT SETTINGS For all channels 1 to 5 set the following Checkbox Selected I Frame DEFAULT SETTINGS For all channels 1 to 5 set the following Checkbox Unselected Alarm Quality DEFAULT SETTINGS For all channels 1 to 5 set the following 1 Best Encode Mode DEFAULT SETTINGS For al...

Страница 42: ...FAULT SETTINGS Checkbox Selected Vehicle Num DEFAULT SETTINGS Checkbox Unselected Alarm Info DEFAULT SETTINGS Checkbox Unselected 4 9 Step 9 Setting Up IP Cameras If you have a Digital IP Camera after being connected physically they need to be configured in the system before they will work Navigate to Main Menu Setup Surveillance IPC Setup Please follow the steps in Section 6 4 3 to setup the IP C...

Страница 43: ...n quad view four camera channels simultaneously In order to access single camera playback please click the Playback button while in Single Camera On screen View Besides using the and on screen buttons to cycle between channels they can also be directly selected using the buttons 1 9 E g Press 3 for channel 3 Press 1 followed by 2 for channel 12 In order to access quad camera playback please click ...

Страница 44: ...eo playback mode then the playback on screen controls would be displayed instead Figure 5 2 Playback On Screen Controls Time Bar This time bar represents the entire day from 00 00 00H to 23 59 59H Recorded Video Available The green shaded areas in the time bar let s you easily identify time periods during the day where recorded video is available Slider Bar Knob If you are using a Finger Mouse or ...

Страница 45: ...through the following speed settings 2x 4x 8x and 16x Play Pause Clicking this button will toggle the video between playback and pause If the video is playing in either fast forward or reverse play direction then clicking this button will revert to forward playback in real time speed 1x Forward Play Clicking this button will cycle the forward playback speed iteratively through the following speed ...

Страница 46: ...een allows you to select a date to view the recorded video It uses a calendar view to enable the user to easily visualise the availability of recorded video and also employs color coding to provide easy identification of dates for which the recorded video has special characteristics e g locked video or alarm events What is locked video The device setup allows you to configure the recording setting...

Страница 47: ... the Main Record Sub Record or Mirror Record By default it always searches from the Main Record first Select Month The and v buttons allow you to scroll through and select the month Select Year The and v buttons allow you to scroll through and select the year Calendar View The calendar shows the dates for the month and year which has been selected Clicking on the date of interest will select it Ne...

Страница 48: ...Select Camera Channels These three checkboxes allow you to quickly select deselect a group of camera channels simultaneously 1 4 Toggle select deselect of all camera channels 1 through 4 5 5 Toggle to select the IP channel 5 camera Search After selecting the video type and camera channels clicking on the Search button will proceed to the playback screen for the recorded video REC Search Step 3 Sel...

Страница 49: ...cale will not be able to fit on the screen display Click the and buttons to scroll the time scale to the left and right respectively Camera Channels This shows the camera channels for which the recorded video is available Use the checkboxes to select deselect the camera channels which are to be included in the playback Scroll Camera Channels When more than four camera channels have recorded video ...

Страница 50: ...een for the recorded video Export Video Clicking the Export button will allow you to export the recorded video as a clip from a specified start and end time REC Search Step 4 Playing the Recorded Video On the playback screen pressing the Setup button on the IR Remote Control will toggle between displaying and hiding the on screen controls for the playback function If you are using a Finger Mouse y...

Страница 51: ...veable knob to the specific time where you wish to view the recorded video Audio Controls Toggle This toggle button lets you show or hide the audio controls Increase Volume Increase the volume of the audio in the video recording currently being played back Decrease Volume Decrease the volume of the audio in the video recording currently being played back Current Playback Time Control This shows th...

Страница 52: ... the following speed settings 2x 4x 8x and 16x Play Pause Clicking this button will toggle the video between playback and pause If the video is playing in either fast forward or reverse play direction then clicking this button will revert to forward playback in real time speed 1x Forward Play Clicking this button will cycle the forward playback speed iteratively through the following speed setting...

Страница 53: ...yed showing the export time period in this case it will be 00 00 00 to 23 59 59 and the estimated file size of the video clip data to be exported The video clip data will be exported to the external storage medium SD Card or UB flash drive which is shown and selected on the screen The system will only allow you to proceed if the available space on the selected external storage medium must be equal...

Страница 54: ...me that you desire Click the Start Time button to register this as the desired start time Your selection will be displayed on the screen Next select the desired end time by once again clicking on the time and keying in or moving the marker as before When your desired end time is displayed click the End Time button to register this Your selected end time will be displayed on the screen The system w...

Страница 55: ...ch is proprietary to the DVR Can only be viewed using the viewer software provided by Gatekeeper Systems AVI Data Standard AVI file format Can be viewed using any standard media player Click the Export button to proceed to clip and save the video data to the specified external storage device If you wish to go back at any time to select a different time period you may click the Cancel button 5 3 Us...

Страница 56: ...uttons allow you to scroll through and select the month Select Year The and v buttons allow you to scroll through and select the year Calendar View The calendar shows the dates for the month and year which has been selected Clicking on the date of interest will select it Next Step After selecting the date clicking on the Next button will proceed to the camera channel selection screen Log Search St...

Страница 57: ... the type of log file to be displayed Alarm Log file listing alarm events Operation Log file listing operational events Locked Log file listing locked events What are locked events The device setup allows you to configure the recording settings such that video is always retained for at least a minimum number of days after it is recorded Locked video refers to recorded video which falls within the ...

Страница 58: ...l or later study Figure 5 9 View and Export Log File Main Menu Click this icon to return to the Main Menu Back to Previous Screen Click this icon to return to the Previous Screen that you were at Page Up Down The and v buttons allow you to scroll the pages of the log data Jump to Page Clicking on the field allows you to key in a specific page to immediately jump to Log Data This is the log data so...

Страница 59: ...Configuring the G4 504HD2a 6 1 Quick Reference to Configuration Menu System The following shows a high level map to the various settings in the G4 504HD2a configuration menu system Please refer to the following sections for a detailed description of each section ...

Страница 60: ...ion Menu Main Menu Click this icon to return to the Main Menu Back to Previous Screen Click this icon to return to the Previous Screen that you were at Main Section Tabs Clicking on any of these tabs will open the configuration pages for that particular main section Subsection Pages This the list of subsections which are contained within the main section Clicking on these will display the configur...

Страница 61: ...t requirements Do not reset to factory defaults or change the settings unless you fully understand the changes you are making or as directed by Gatekeeper Systems Data Entry Interfaces of the Configuration Menu System Component Description Button Clicking any button will either perform an action or advance you to the next step in the process Checkbox Checkboxes allow you to toggle an item clicking...

Страница 62: ...d numbers However if the field will only accept numeric values clicking on the field will display an on screen keypad for the user to key in numeric values Date Field This is an input field for dates Clicking on this field will show a calendar from which the user can select the desired date Time Field This is an input field for time Clicking on this field will show an on screen keypad which the us...

Страница 63: ... display a list of items which can be scrolled and selected 6 3 Basic Settings Navigate to Main Menu Setup Basic Setup All the core device settings can be configured in this section This includes key operational configurations such as device identifiers and vehicle information user management time setup device startup behaviour and communications setup such as network settings and server configura...

Страница 64: ... part of a Gatekeeper Wireless deployment DEFAULT SETTINGS Please refer to Gatekeeper Project Team in consultation with customer school district for the value to set Vehicle Info Vehicle Plate Alphanumeric text field for setting the vehicle plate number This is typically the vehicle registration plate number You may input up to a maximum of 10 characters DEFAULT SETTINGS Please refer to Gatekeeper...

Страница 65: ...eper Project Team in consultation with customer school district for the value to set Driver Info Driver number Alphanumeric text field for setting the driver information This could be the driver s license number or employee number You may input up to a maximum of 10 characters DEFAULT SETTINGS Please refer to Gatekeeper Project Team in consultation with customer school district for the value to se...

Страница 66: ...you to choose the format in which time values will be displayed 24 Hours 12 Hours DEFAULT SETTINGS 24 Hours Time Zone Drop list which allows you to choose the time zone that the device will be operating in DEFAULT SETTINGS GMT 08 00 PACIFIC TIME US CANADA If this is not your time zone please change this setting as appropriate to the actual time zone that your fleet will be operating in Time Sync D...

Страница 67: ...S Checkbox Selected Center Server Checkbox specifies if the device will synchronize the date and time periodically with the Center Server If this option is selected you will also need to use the associated drop list to specify which Center Server will be used for the time synchronization Note This setting requires a constant network connection either via cellular or WiFi DEFAULT SETTINGS Checkbox ...

Страница 68: ...ation One Hour system will offset the time by an hour when daylight savings is active Two Hours system will offset the time by two hours when daylight savings is active DEFAULT SETTINGS One Hour Mode Drop list which allows you to choose the mode to be used for the daylight savings calculation Week enable the system to activate daylight savings based on a specified day of the week in the year Date ...

Страница 69: ...ime DEFAULT SETTINGS MAR month 2ND week SUNDAY day 02 00 00 time End This is a set of fields which allow you to choose the ending point of the period for which the device will adjust for daylight savings time If the device is adjusting for daylight savings by Week you will need to specify the following Drop list to choose the end month from JAN to DEC Drop list to choose the end week either 1ST 2N...

Страница 70: ...ther when vehicle ignition is on or when the scheduled time starts However the device will only turn off when BOTH ignition is off AND scheduled time ends DEFAULT SETTINGS Ignition DVR Power Off Delay Numeric text field for setting the additional time period that the device will continue running after the vehicle ignition is off The device will only stop recording and shutdown after this delay per...

Страница 71: ...g discharged DEFAULT SETTINGS Checkbox Unselected Battery Low Voltage Protect Numeric text field to set the battery low voltage threshold If Low Volt Protect is selected the device will turn off when battery voltage is detected to be consistently below this threshold value For a vehicle with a 12V battery the recommended threshold value is 9V For a vehicle with a 24V battery the recommended thresh...

Страница 72: ...well as change the passwords required to log into the system User Setup Idle Time Drop list which allows you to set the login time out period Users will be automatically logged out after the specified period of inactivity 30 Seconds 1 Minute 3 Minutes 5 Minutes 10 Minutes Never DEFAULT SETTINGS 3 Minutes User Name User Group The User Name shows the list of users who are set up in the system The Us...

Страница 73: ...Alphanumeric text field to key in the user password a second time in order to confirm it For user name you may input up to a maximum of 10 characters For password you may input up to a maximum of 16 characters Delete After using the checkbox to select a user this button will allow you to delete the selected user A confirmation message will be displayed clicking the Yes button on this prompt will c...

Страница 74: ...504HD2a User Guide Configuring the G4 504HD2a 74 of 151 Alphanumeric text field to key in the new user password Alphanumeric text field to key in the new user password a second time in order to confirm it ...

Страница 75: ...ly from the DHCP server DEFAULT SETTINGS Checkbox Unselected Static IP Checkbox if selected the device will use the manually configured IP Address Subnet Mask and Gateway DEFAULT SETTINGS Checkbox Selected IP Address Numeric text field allowing you to key in the IP address for the device DEFAULT SETTINGS 192 168 088 002 Subnet Mask Numeric text field allowing you to key in the IP address subnet ma...

Страница 76: ...TTINGS 192 168 001 001 Ports WEB Port Numeric text field to set the web port number DEFAULT SETTINGS 80 NOTE THE FOLLOWING SECTION SERVER IS ONLY APPLICABLE WHEN THE DEVICE IS BEING CONFIGURED AS PART OF A GATEKEEPER WIRELESS DEPLOYMENT Server Center Server Drop list which displays a list of center servers configured in the device Selecting one of them will display the currently set configuration ...

Страница 77: ...cted server as active DEFAULT SETTINGS Checkbox Selected Protocol Type Drop list to select the protocol type option for the selected center server N9M 808 Maintenance DEFAULT SETTINGS N9M Enable Network Drop list to select the network mode used to communicate with the selected center server Local WiFi Not Supported Module1 Not Supported Module2 Not Supported Auto Adaptation Not Supported DEFAULT S...

Страница 78: ...S 174 1 68 160 Media Server Port Numeric text field to configure the port values used by the media server for the following protocol types TCP UDP DEFAULT SETTINGS TCP 8081 UDP 6111 6 3 6 Application Navigate to Main Menu Setup Basic Setup Application NOTE GATEKEEPER DOES NOT SUPPORT THIS CONFIGURATION Download Auto download Reconnect Checkbox if selected the device will use the configured setting...

Страница 79: ...y enable and disable cameras for viewing and recording but also configure timings for when recording actually takes place and adjust the resolution and quality of the recorded video Figure 6 3 Surveillance Tab in the Device Configuration Options 6 4 1 Live View Navigate to Main Menu Setup Surveillance Live View This subsection enables you to configure the settings for the live view of the video co...

Страница 80: ...ing over the video from the live camera You may click and drag the entire image setup menu up and down in order to look at different parts of the image Flip Horizontal This button flips the entire camera video along the horizontal axis This is especially useful for cameras installed in upside down orientation Flip Vertical This button flips the entire camera video along the vertical axis Color Con...

Страница 81: ...nt settings Copy Settings After selecting the camera channel that you wish to overwrite with the current settings clicking the Copy button will proceed to do so Revert to Defaults Click the Default button to revert the settings to the factory defaults Save Settings Click the Save button to save the settings to the currently selected camera channel Exit this Menu Click the Exit button to return to ...

Страница 82: ...are allowed to select more display channels than there are cameras available However the selected display channels which do not have cameras will be displayed in the live view as a black box DEFAULT SETTINGS Checkbox Channel 1 Selected Checkbox Channel 2 Selected Checkbox Channel 3 Selected Checkbox Channel 4 Selected Checkbox Channel 5 Unselected Auto Loop Screen Mode Channel Duration This displa...

Страница 83: ...ected You can easily choose each individual camera channel to be displayed in the selected grid segment visually If you have less cameras than available grid segments then those segments associated with an actual camera will be displayed as a black box Duration This numeric text field allows you to specify the duration in seconds for which this layout will be displayed on the screen Save Settings ...

Страница 84: ...LCD monitor or ICD2 Notes The Vehicle Plate data which the device will display on the OSD is actually the identifier data which is set in the Basic Setup Regist Info Vehicle Info Vehicle Plate DEFAULT SETTINGS Checkbox Selected Alarm Checkbox if selected any alarms will be displayed as an overlay text on top of the live video view on the LCD monitor or ICD2 DEFAULT SETTINGS Checkbox Selected Vehic...

Страница 85: ...nnel name will be displayed as an overlay text on top of the live video view on the LCD monitor or ICD2 DEFAULT SETTINGS Checkbox Unselected G Sensor Info Checkbox if selected the G Sensor info information will be displayed as an overlay text on top of the live video view on the LCD monitor or ICD2 DEFAULT SETTINGS Checkbox Unselected 6 4 2 Record Navigate to Main Menu Setup Surveillance Record Th...

Страница 86: ...ata in First In First Out FIFO format Never video will never be overwritten In order to ensure that the device still has storage to record new video you will have to download and remove the older video on a regular basis DEFAULT SETTINGS By Capacity Lock Duration Numeric text field setting the lock duration for video data If the lock duration is set then video will always be retained for at least ...

Страница 87: ...setting the channel name This is useful for giving the channel an easily remembered and or location specific name You may input up to a maximum of 5 characters Notes Channels 1 to 4 are Analog Analog HD channels Channel 5 is a Digital IP camera channel DEFAULT SETTINGS Channel 1 set name as CH1 Channel 2 set name as CH2 Channel 3 set name as CH3 Channel 4 set name as CH4 Channel 5 set name as CH5 ...

Страница 88: ...a channel 5 the drop list contents will change to reflect the supported resolutions of the currently attached Analog HD and IP cameras Most commonly these will typically be 720P 1280x720 DEFAULT SETTINGS For channels 1 to 4 analog camera channels set the following D1 For channels 1 to 4 Analog HD channels set the following 720P For channel 5 Digital IP camera set the following 720P Frame Rate Drop...

Страница 89: ...day to Saturday Clicking the Add a Plan button will then add a timer recording schedule to the task list Start Time this is a time field which allows you to set the starting time to begin the recording End Time this is a time field which allows you to set the ending time to stop the recording Video Type this is a drop list which allows you to select the type of video to be record either Normal vid...

Страница 90: ...est DEFAULT SETTINGS For all channels 1 to 5 set the following 1 Best Encode Mode Drop list to select the encoding mode to use CBR Constant Bit Rate VBR Variable Bit Rate The CBR settings instructs the device to encode the video using a constant bit rate thus ensuring consistent quality and predictable file size of the recorded video When using VBR the device will vary the bit rate according to th...

Страница 91: ...s on the installed SD Card If the SD card is full this may indicate a potential Read Write problem Radio buttons that allow you to select the dual stream record storage from a choice of Internal SD External SD Whilst the device records the video to the HDD as the primary storage this setting allows you to also record the video simultaneously to a secondary storage medium The secondary storage can ...

Страница 92: ...Record If the Record Mode is set to Sub Record then you may click on the Setup button to configure the quality and resolution of the recorded video to be stored to the secondary storage This configuration needs to be done for each individual camera channel The following options will be on the Substream Setup screen Channel drop list to select the particular channel to configure When a channel is s...

Страница 93: ...ckly replicate the substream recording settings across channels Once you have selected the channel to copy to click on the Copy button to make the copy Copy click this button to copy the current settings to the selected channel OK click this button to save the current settings for the channel Cancel click this button to exit back to the previous screen without saving DEFAULT SETTINGS For all chann...

Страница 94: ...rlay into the recorded video is actually the identifier data which is set in the Basic Setup Regist Info Vehicle Info Vehicle Plate DEFAULT SETTINGS Checkbox Selected Channel Name Checkbox if selected the channel name will be displayed as an overlay text on top of the recorded video DEFAULT SETTINGS Checkbox Unselected Speed Checkbox if selected the speed will be displayed as an overlay text on to...

Страница 95: ...his setting allows you to set the Alarm Info on the recorded video Click the Setup button to display the position setting screen DEFAULT SETTINGS Checkbox Unselected 6 4 3 IPC Setup Navigate to Main Menu Setup Surveillance IPC Setup This subsection enables you to easily search for and configure the Digital IP cameras which are connected to the DVR Selecting and Setting Up The IP Camera Figure 6 4 ...

Страница 96: ...on the icon to search for available Digital IP camera to bind to the associated channel This will display the IP camera search screen where you can select the desired camera for this channel Figure 6 5 4 IP Camera Search Screen The available IP camera will be displayed in a list together with the default settings for IP address port and protocol type which have be automatically configured by the D...

Страница 97: ...hough Onvif is available IP Address Numeric text field for the IP address Port Numeric text field for the port number User Name Alphanumeric text field for the user name Password Alphanumeric text field for the password Click the OK button to save the settings for this camera At any time you may also click the Cancel button to return to the previous screen Revert to Defaults Clicking the Default b...

Страница 98: ...e 6 7 Collection Tab in the Device Configuration Options 6 5 1 General Navigate to Main Menu Setup Collection General This subsection enables you to view and edit the data collection settings for sensors alarms and other related events Sensor Sensor Number Drop list which displays the list of available sensors Selecting one of them will display the currently set configuration values and allow you ...

Страница 99: ...haracters Sensor Uses This feature allows you to easily copy the configuration settings for this sensor to another selected sensor Use the drop list to select a sensor number then clicking the Copy button will replicate the current sensor settings to the selected sensor Copy To This feature allows you to easily copy the configuration settings for this sensor to another selected sensor Use the drop...

Страница 100: ...nsor Number 7 Sensor Name EXTRA1 OSD Name EX1 Sensor Number 8 Sensor Name EXTRA2 OSD Name EX2 Serial Port RS232 1 The first associated drop list allows the user to configure the port function None Extend 485 Bus External GPS 3Axis Acc Green Driver PTZ Swip card DEFAULT SETTINGS None The second associated drop list allows the user to set the baud rate for the port 4800 9600 19200 38400 56000 57600 ...

Страница 101: ... None The second associated drop list allows the user to set the baud rate for the port 4800 9600 19200 38400 56000 57600 115200 DEFAULT SETTINGS 4800 RS 485 1 The first associated drop list allows the user to configure the port function None Control Panel 485 Bus External GPS 3Axis ACC Green Driver PTZ Swip card Apc DEFAULT SETTINGS Control Panel The second associated drop list allows the user to...

Страница 102: ...NGS None The second associated drop list allows the user to set the baud rate for the port 4800 9600 19200 38400 56000 57600 115200 DEFAULT SETTINGS 4800 Speed Unit Drop list allowing the user to set the measurement unit for the speed KM H MPH Notes Please set the preferred speed measurement unit used in your region of operations Fleets operating in the United States will typically use MPH Fleets ...

Страница 103: ...tly unsupported and Gatekeeper Systems recommends the use of Satellite for this setting DEFAULT SETTINGS Satellite Location Location Data Source Drop list for setting the navigation mode GPS Notes Currently this is the only available setting DEFAULT SETTINGS GPS Mileage Total Displays the total mileage which the vehicle has travelled Base Mileage Sets the mileage of the vehicle on first day of ser...

Страница 104: ...ggers and settings for capturing snapshots Advanced T H Sensor Currently unsupported by Gatekeeper Systems Snap Setting Time Snap Checkbox if selected this feature allows you to set up a schedule to capture snapshots using the cameras Clicking the Add button will add a snapshot schedule task to the displayed task list with the following settings that you can edit Start Time this is a time field wh...

Страница 105: ...uality of the snapshot on a scale of 1 to 8 where 1 is best Upload Type checkboxes which allow you to select whether the snapshots are to be uploaded to a Server Snap Numbers numeric text field to key in the number of snapshots that will be taken Interval numeric text field to key in the interval in seconds between snapshots Copy To this feature allows you to copy the current snapshot settings for...

Страница 106: ...enables you to select the quality of the snapshot on a scale of 1 to 8 where 1 is best Upload Type checkboxes which allow you to select whether the snapshots are to be uploaded to a Server Snap Numbers numeric text field to key in the number of snapshots that will be taken Interval numeric text field to key in the interval in seconds between snapshots Copy To this feature allows you to copy the cu...

Страница 107: ...n a scale of 1 to 8 where 1 is best Upload Type checkboxes which allow you to select whether the snapshots are to be uploaded to a Server Snap Numbers numeric text field to key in the number of snapshots that will be taken Copy To this feature allows you to copy the current snapshot settings for this channel to another channel thus allowing you to easily and quickly replicate the snapshot settings...

Страница 108: ...ration Options 6 6 1 Base Navigate to Main Menu Setup Alarm Base This subsection enables you to set up the trigger for alarm events based on speed panel and IO input and also to define the actions that will be taken when the alarm occurs Speed Alarm Overspeed Enable Checkbox if selected enables the device to monitor for overspeed events In case of speed exceeding the specified threshold this alarm...

Страница 109: ...arm in seconds Save Settings Click the OK button to save the alarm settings Back to Previous Click the Cancel button to return to the previous screen without saving Linkage Click the Setup button under Linkage to go to the Linkage setup screen This sets up the video display recording and snapshot options associated with this alarm The Linkage setup screen enables you to configure the following opt...

Страница 110: ...ameras If Single 1x1 or Quad 2x2 display is selected the Setup button allows you to select the layout of the channels to be displayed on screen The drop lists are shown on screen accordingly to the grid layout mode selected You can easily choose each individual camera channel to be displayed in the selected grid segment visually If you have less cameras than available grid segments then those segm...

Страница 111: ...e Setup button under Trigger to display the Trigger setup screen DEFAULT SETTINGS 5 Whilst 5 seconds would be a reasonable duration to set in order to prevent panic alarm events being triggered when the driver accidentally brushes the panic button you may change this duration to match your actual requirements Press Duration Numeric text field to key in the duration of panic button press on the pan...

Страница 112: ...heckbox if selected will mark the recorded video associated with this alarm as locked video Linkage IO Output checkboxes if enabled the device will send a signal to the selected IO output lines Output Delay Time numeric text field to set the delay time for the IO output in seconds Linkage Screen drop list to select the options to display the video from the selected cameras on screen when the alarm...

Страница 113: ... would need to be determined by the customer client to match their specific business requirements IO Alarm Name The list of available IO inputs triggers are listed on the screen You may use the and v buttons to scroll the list Enable Checkbox if selected will enable the device to monitor the associated IO input line for an alarm trigger DEFAULT SETTINGS BRAKE Checkbox Selected WARNING Checkbox Sel...

Страница 114: ...rding and snapshot options associated with this alarm The Linkage setup screen enables you to configure the following options Channel checkboxes which allow you to select any combination of the camera channels to be included in the display and recording Post Recording drop list which allows you to select the duration for which video will continue to be recorded when the alarm is triggered Lock che...

Страница 115: ... to set the duration of the video playback in seconds when the alarm occurs Alarm Snap checkbox if selected when the alarm occurs the device will take snap shots using the selected cameras DEFAULT SETTINGS Please choose the camera channels to display and record in the event of this alarm being triggered These settings would need to be determined by the customer client to match their specific busin...

Страница 116: ...ill monitor for video loss events Also on this setup screen you may click the Set Period button to display the schedule management screen where you will be able to define a number of time periods during which the device will be monitoring for the videoloss events as follows Add a Plan use the drop list to select a day of the week from Sunday to Saturday Clicking the Add a Plan button will then add...

Страница 117: ...alarm The Linkage setup screen enables you to configure the following options Channel checkboxes which allow you to select any combination of the camera channels to be included in the display and recording Post Recording drop list which allows you to select the duration for which video will continue to be recorded when the alarm is triggered Lock checkbox if selected will mark the recorded video a...

Страница 118: ...n seconds when the alarm occurs Alarm Snap checkbox if selected when the alarm occurs the device will take snap shots using the selected cameras DEFAULT SETTINGS Please choose the camera channels to display and record in the event of this alarm being triggered These settings would need to be determined by the customer client to match their specific business requirements Motion Name Set to Motion E...

Страница 119: ... be recorded The area setup button of the selected channel will display a grid pattern Select the area required to be covered by Motion detection Linkage Setup When the setup button is selected a separate window will appear with options with multiple choices Tampering Currently Unsupported Reserved for future development ...

Страница 120: ...ist to select the classification level for the alarm Event Alarm DEFAULT SETTINGS Alarm Trigger Click the Setup button under Trigger to display the Trigger setup screen to setup the ACC threshold values X numeric text field to set the threshold value for the G forces along the x axis Y numeric text field to set the threshold value for the G forces along the y axis Z numeric text field to set the t...

Страница 121: ...ct the options to display the video from the selected cameras on screen when the alarm occurs None Not displayed Single Display 1 camera Quad Display 4 cameras If Single 1x1 or Quad 2x2 display is selected the Setup button allows you to select the layout of the channels to be displayed on screen The drop lists are shown on screen accordingly to the grid layout mode selected You can easily choose e...

Страница 122: ...NGS Disabled 6 7 Maintenance Settings Navigate to Main Menu Setup Maintenance This section allows the user to perform various maintenance operation such as import and export of data and configuration files firmware upgrades and storage media formatting Figure 6 9 Maintenance Tab in the Device Configuration Options 6 7 1 Config Navigate to Main Menu Setup Maintenance Config ...

Страница 123: ...e attached to the device USB port 6 7 2 Filedata Navigate to Main Menu Setup Maintenance Filedata This subsection enables you to export the device data files for viewing and archival File Data All Export Time Radio buttons which enable you to choose between either exporting all data or data from a specified time period All Export Time Start Time This consists of the following two input fields Date...

Страница 124: ...e Device Update Click the Upgrade button to retrieve the device update from a file and apply it to the system You will need a compatible update file saved on an external storage device most commonly a USB flash drive attached to the device USB port CP4 Upgrade Click the Upgrade button to retrieve the CP4 update from a file and apply it to the system You will need a compatible update file saved on ...

Страница 125: ...to the DVR Available storage devices shown may include any combination of HDD SD Card and or USB flash drives Free Total This shows the total storage capacity of the device and the remaining free space on it Format Click the Format button format the associated storage device All data on that storage device will be erased 6 7 5 Reset Navigate to Main Menu Setup Maintenance Reset This subsection ena...

Страница 126: ...B flash drive attached to the device USB port Hardware Config Export Click the Export button to export the entire Hardware configuration settings to a file This file will be saved on an external storage device most commonly a USB flash drive attached to the device USB port General Super Buttons Unsupported by Gatekeeper Systems Reserved for future development ...

Страница 127: ...through the automated setup options available in the setup menu 7 1 1 Manually Adding an IP Camera The steps below provide a quick guide to adding a new digital IP Camera to the system manually For a detailed discussion on the configuration options available please refer to Section 6 4 3 Step 7 1 1 1 Navigate to Main Menu Setup Surveillance IPC Setup Enable the channel that you wish to set up the ...

Страница 128: ...the IP address of the new IP Camera to select it Click on the OK button to save and bind this IP Camera Step 7 1 1 3 Your new IP Camera s IP address will now be added to the list on the channel which you had previously selected when you performed the search Ensure that the Enable checkbox next to the channel is selected Click on the Save button to save the settings and exit from this screen ...

Страница 129: ...meras installed Analog channels which do not have cameras attached would be disabled in the settings and would be displayed as just black in the live view screens Figure 7 1 Unused Channels Displayed as Black These unused channels can be reassigned to a digital IP Camera instead thus enabling you to view video from all cameras sequentially To do this follow the steps in the previous Section 7 1 to...

Страница 130: ...ed on that channel 7 3 Configuring Substream Recording Quality When you choose to record the substream to a secondary storage device using the Sub Record option you can also choose a different set of quality settings to use for this substream recording To configure this first go to the Record settings under the Surveillance tab in the Setup menu as follows Navigate to Main Menu Setup Surveillance ...

Страница 131: ...ected would mean that video from this channel would not be recorded and stored as part of the substream Enable Audio checkbox if selected would include audio into the recording If unselected there would be no audio recorded for this channel Choose Resolution drop list to select the resolution to record this channel at Available resolution options are QCIF 176x120 CIF 352x240 HD1 704x240 and D1 704...

Страница 132: ...ormat to store data to the SD Card As such any new SD Card would need to be formatted in the device itself prior to use To do this just insert the SD Card into the SD Card slot on the device Then Navigate to Main Menu Setup Maintenance Storage Figure 7 5 Formatting a New Storage Medium All the attached storage media HDD Internal SD Card and External SD Card if available will be displayed in the li...

Страница 133: ... this file to a USB flash drive Bring the USB flash drive to the device and insert it into the USB port Then Navigate to Main Menu Setup Maintenance Upgrade Figure 7 6 Upgrading Device Firmware Click the appropriate Upgrade button next to the component that you wish to update Browse to the folder on your USB flash drive and select the correct firmware update file to apply The device will update th...

Страница 134: ... screws and that the DVR is still securely mounted 2 Wipe down the DVR and cameras using a clean microfiber cloth 3 Check cables on the back of the DVR to ensure they have not vibrated loose Make sure that the cables do not show signs of wear cracks etc If so contact your Gatekeeper Systems sales representative to arrange for replacements 4 Pull out the Hard Drive and SD Card if one is installed a...

Страница 135: ...G4 504HD2a User Guide Hardware Installation 135 of 151 9 Hardware Installation 9 1 Quick Reference Guide for Installation ...

Страница 136: ... Setup To set Vehicle ID navigate to Basic Setup Regist Info Vehicle Info After setting the configurations with the Hard Drive and optional SD Card inserted access the Setup menu Navigate to Setup Maintenance Storage to format the drive s Please note non Gatekeeper branded SD cards may not function reliably If used non Gatekeeper branded SD cards must be formatted in the DVR prior to use Start veh...

Страница 137: ...rty accessories unless approved by Gatekeeper Systems The device is designed for interior use only Do not install in areas that are exposed to excessive moisture Mount the device in a location that has good airflow and is not subject to excessive heat cold variations Ensure that the device is mounted where it is not easily accessible by non authorized personnel Ensure that ALL provided Split Loom ...

Страница 138: ... together Wires are colour coded and labelled with its corresponding Sensor number There is a 4 pin flat Molex connector for attaching a Driver Alert Button or Alert Panel ICD The ICD connector is used to connect an optional ICD2 touch screen panel to the device The panel can be used for configuring the recorder configuring the IP camera viewing live video and playing back video CAB000391 is used ...

Страница 139: ...G4 504HD2a User Guide Hardware Installation 139 of 151 9 4 Detailed Cabling Diagrams 9 4 1 Fuse Connections Figure 9 1 G4 504HD2a Fuse Connections ...

Страница 140: ... components 1 USB connector 2 Power indicator LED 3 HDD activity LED 4 12V DC power connector port The rear of the G4 504HD2a docking station has a pinned connector It is important to note the orientation of the pinned connector as it will physically connect to the G4 504HD2a Connect the Dock to the COMRAD and then connect the USB cable to the dock NOTE It is essential that the COMRAD Docking Stat...

Страница 141: ...detailed cabling diagrams for the different installation configurations of the G4 504HD2a 1 Cabling Diagram with Analog Analog HD and Digital IP Camera Only 2 Cabling Diagram with Analog Analog HD Digital IP Camera and Wireless 3 Cabling Diagram with Analog Analog HD Digital IP Camera Wireless and AWM Module ...

Страница 142: ...G4 504HD2a User Guide Hardware 142 of 151 Cabling Diagram with Analog Analog HD and Digital IP Cameras Only ...

Страница 143: ...G4 504HD2a User Guide Hardware 143 of 151 Cabling Diagram with Analog Analog HD Digital IP Cameras and Wireless ...

Страница 144: ...G4 504HD2a User Guide Hardware 144 of 151 Cabling Diagram with Analog Analog HD Digital IP Camera Wireless and AWM Module ...

Страница 145: ...G4 504HD2a User Guide Hardware 145 of 151 10 1 2 Sensor Connections Figure 10 1 Wiring the Sensors CAB000383 ...

Страница 146: ...through holes in sheet metal ceiling bulkhead etc must be protected with grommets Ensure included gasket is in place between dome base plate and mounting surface When installing multiple cameras mark camera harness wires so the school district knows which camera is front and back by looking at the marked Molex output connectors Important Notes Routing the Camera Harness GSWHC2N XX Always use gromm...

Страница 147: ...e the supplied TEK self tapping screws to fix the camera base to the vehicle Step 5 Connect the Camera Ball Molex connector to the connector at the end of the camera harness Hold the Camera Ball firmly against the Base Plate with the Microphone pointing downwards Position Camera Collar D over Camera Ball C with the lens window centered in the arched cut away in the Camera Collar Step 6 Hold Camera...

Страница 148: ...G4 504HD2a User Guide Hardware 148 of 151 Suggested Camera Mounting Locations G4 304SD1 G4 504HD1a suggested camera locations G4 504HD2a suggested camera locations ...

Страница 149: ...d Do not obstruct walkways Avoid contact with abrasive metal to prevent short circuits Wire Routing Camera harness to be connected through opening in base Use existing wire paths wherever possible e g radio speakers etc Avoid excessively tight bends especially around metal surfaces Always use grommets when routing through sheet metal holes Coil and tie off excess harness or tuck up into ceiling ...

Страница 150: ...e or durability or that has been altered or modified so as to change its intended use Gatekeeper Systems is not responsible for lost or missing video The warranty does not extend to repairs made necessary by normal wear or by the use of parts or accessories which are either incompatible with the Company product or adversely affect its operation performance or durability Gatekeeper Systems reserves...

Страница 151: ...151 of 151 12 CONTACT INFORMATION GSI Canada 301 31127 Wheel Avenue Abbotsford BC V2T 6H1 Canada GSI USA 446 Harrison Street Sumas WA 98295 USA SALES TECHNICAL SUPPORT North America Tel 1 604 864 6187 Fax 1 604 864 8472 Toll Free 1 888 666 4833 ...

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