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Scope
Our guarantee is applicable to appliances which have been purchased
in an EU country and which are being operated in the Federal Republic
of Germany.
For appliances which have been purchased in an EU country and
have been brought into a different EU country, services are provided
within the framework of the respective guarantee terms which are
normal in that country. There is only an obligation to provide the
guarantee if the appliance corresponds to the technical regulations
of the country in which the claim according to the guarantee has
been made.
For repair work carried out outside of the guarantee period
the following applies:
If an appliance is repaired, the repair invoices are due immediately
and are to be paid without delay.
If an appliance is examined or a repair that has been started has not
been completed, a
fl
at rate will be charged for start-up and work.
Advice from our customer advice centre is free of charge.
If service is required or in order to order spare parts, please contact
our Customer Service.
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