Incident Detection
CAUTION
Incident detection is a supplemental feature available only for certain outdoor activities. Incident detection
should not be relied on as a primary method to obtain emergency assistance. The Garmin Connect app does not
contact emergency services on your behalf.
NOTICE
Before you can enable incident detection on your device, you must set up emergency contact information in the
Garmin Connect app. Your paired phone must be equipped with a data plan and be in an area of network
coverage where data is available. Your emergency contacts must be able to receive text messages (standard
text messaging rates may apply).
When an incident is detected by your Edge device with GPS enabled, the Garmin Connect app can send an
automated text message and email with your name and GPS location, if available, to your emergency contacts.
A message appears on your device and paired phone indicating your contacts will be informed after 30 seconds
have elapsed. If assistance is not needed, you can cancel the automated emergency message.
Assistance
CAUTION
Assistance is a supplemental feature and should not be relied on as a primary method to obtain emergency
assistance. The Garmin Connect app does not contact emergency services on your behalf.
NOTICE
Before you can enable the assistance feature on your device, you must set up emergency contact information in
the Garmin Connect app. Your paired phone must be equipped with a data plan and be in an area of network
coverage where data is available. Your emergency contacts must be able to receive text messages (standard
text messaging rates may apply).
When your Edge device with GPS enabled is connected to the Garmin Connect app, you can send an automated
text message with your name and GPS location, if available, to your emergency contacts.
A message appears on your device indicating your contacts will be informed after a countdown has elapsed. If
assistance is not needed, you can cancel the message.
Adding Emergency Contacts
Emergency contact phone numbers are used for the safety and tracking features.
1 From the Garmin Connect app, select
or
.
2 Select Safety & Tracking > Safety Features > Emergency Contacts > Add Emergency Contacts.
3 Follow the on-screen instructions.
Viewing Your Emergency Contacts
Before you can view your emergency contacts on your device, you must set up your rider information and
emergency contacts in the Garmin Connect app.
Select
> Safety & Tracking > Emergency Contacts.
Your emergency contacts' names and phone numbers appear.
18
Connected Features
