Troubleshooting
Garland RTCSmp Induction Built-in Griddles
24
Part # 4532291 Rev 2 (01/15/14)
10.3
Troubleshooting with Error Codes (for Service Technicians)
When a malfunction occurs, an Error Code (e.g. E03) alternating with the set value is shown on the display. To
obtain the internal data and error code for troubleshooting, you need an IR Adapter, proper connectors, and
software. The table below is a reference guide. For further information and assistance, please contact Garland
Technical Service.
Error Code Possible Cause
Action To Take By Operator
E03
Overheated heat sink
1)
Air-cooling system obstructed
Check installation/air flow (supply of cool air).
Check fan operation.
E04
Temperature too high, griddle zone
1)
Check sensor unit.
E05
Error on power switch (rotary switch)
Check potentiometer and its wiring.
E06
Internal/generator temperature too high.
1)
Check installation/air flow (supply of cool air).
E10
Communication BUS
1)
Check all wiring.
E12
High heat sink (KK) temperature.
2)
Check installation/air flow (supply of cool air).
Check fan operation.
E20
High internal temperature.
2)
Check installation/air flow (supply of cool air).
E21
Error temperature, heat sink
1)
Check wiring. Check heat sink sensor.
Contact Garland.
E24
Error temperature, internal
1)
Check temperature sensor. Contact Garland.
E30
High temperature, internal
1)
Check installation/air flow (supply of cool air).
E41
Excess temperature or error of sensor 1
*)
Check sensor 1.
E42
Excess temperature or error of sensor 2
*)
Check sensor 2.
E43
Excess temperature or error of sensor 3
*)
Check sensor 3.
E44
Excess temperature or error of sensor 4
*)
Check sensor 4.
E45
Excess temperature or error of sensor 5
*)
Check sensor 5.
E46
Excess temperature or error of sensor 6
*)
Check sensor 6.
E47
Griddle plate too hot
1)
1)
The induction unit stops working immediately.
2)
The induction unit is still working with reduced power cycles.
*)
The Unit operates as normal.
