Troubleshooting
RTCSmp Induction Dual Base-Line Cookers
Part # 4532290 Rev 2 (1/15/14)
19
10
Troubleshooting
Do not open the induction unit – dangerous electric
voltage inside!
The induction unit may only be opened by an
authorized service personnel.
CAUTION
STOP
and
DO NOT USE
the induction unit if any part
of the unit is cracked or broken. Turn off the
induction unit immediately and if possible and safe,
disconnect the unit from the power supply. Do not
touch any parts inside the unit.
10.1
Common causes for induction unit failure
One or more of the following conditions may affect the function or contribute to the failure of an induction unit:
•
Using unsuitable cookware such as non-induction pans, oversized pans, or damaged pans.
•
High ambient temperature.
•
Inadequate ventilation causing hot air to re-enter through the air intake slots.
•
Dirty air intake filter.
•
Empty pan is left on the hob when the unit is ON.
Symptoms
When a malfunction occurs, the induction unit may be in one of the following states:
•
The induction unit stops working immediately.
•
The induction unit continues to work in a power reduction mode.
The green indicator light may also blink at regular intervals.
Corrective steps
Use the following sections to locate the problem area(s) and to take only the corrective action(s) indicated. Ensure
you exercise safety precautions at all time.
Only an authorized service technician would have the training and correct tools to diagnose the internal
components accurately and thoroughly. Contact a Factory Authorized Service agency for assistance. For a list of
Garland authorized service agencies, please visit our websites at www.Garland-Group.com (USA/Canadian
customers) or www.ManitowocFoodservice.com (international customers).
