© Galvin Engineering Pty Ltd
Product Installation Guidelines
Document No.: 001.00.10.16
Version 1, 4 November 2022, Page
7
of
7
TROUBLESHOOTING
PROBLEM
CAUSE
RECTIFICATION
Water is not flowing or has
inconsistent flow
Shower is blocked with debris.
Remove debris from shower.
Leak from elbow
Insufficient sealant
Ensure thread tape has been used
during installation.
Taps are dripping water
Ceramic discs are worn or damaged
Remove and inspect SBA. Remove
debris and/or replace SBA if damaged.
Tap seat is damaged
Refurbish tap seat using a reseating
tool.
Water is leaking from spindle
O-ring on jumper valve spindle is
damaged or worn
Replace o-ring
Water is not flowing from tap
Water is turned off
Turn on water
Aerator or flow regulator is blocked
by debris
Remove aerator and/or flow regulator
from tap and remove debris. Install an
inline strainer.
Spindle is difficult to turn
Build up of scale on spindle, spindle
worn or o-ring has been damaged
Remove cartridge sleeve, clean and
regrease. Replace o-ring. Complete
SBA may need to be replaced.
Handle is loose
Screw has come loose
Tighten handle screw
Flange does not screw down onto
wall surface
Wall bodies are set too far out
Re-position tap bodies
WARRANTY
The warranty set forth herein is given expressly and is the only warranty given by the Galvin
Engineering Pty Ltd. With respect to the product, Galvin Engineering Pty Ltd makes no other warranties,
express or implied. Galvin Engineering Pty. Ltd. hereby specifically disclaims all other warranties,
express or implied, including but not limited to the implied warranties of merchantability and fitness for a
particular purpose.
Galvin Engineering Pty Ltd products are covered under our manufacturer’s warranty available for
download from www.galvinengineering.com.au Galvin Engineering Pty Ltd expressly warrants that the
product is free from operational defects in workmanship and materials for the warranty period as shown
on the schedule in the manufacturer’s warranty. During the warranty period, Galvin Engineering will
replace or repair any defective products manufactured by Galvin Engineering without charge, so long as
the terms
of the Manufacturer’s warranty are complied with.
The remedy described in the first paragraph of this warranty shall constitute the sole and exclusive
remedy for breach of warranty, and Galvin Engineering Pty Ltd shall not be responsible for any
incidental, special or consequential damages, including without limitation, lost profits or the cost of
repairing or replacing other property which is damaged if this product does not work properly, other
costs resulting from labour charges, delays, vandalism, negligence, fouling caused by foreign material,
damage from adverse water conditions, chemical, electrical or any other circumstances over which
Galvin Engineering has no control. This warranty shall be invalidated by any abuse, misuse,
misapplication, improper installation or improper maintenance or alteration of the product.
