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If an E code is displayed, allow the fire to cool and perform a normal start attempt to reset the
control to standby. Then perform a normal start attempt again to see if the fire has cleared the
error and the fire is functioning correctly.
If the ERROR does not clear, it is essential before undertaking any actions on the servicing as
detailed below, that the batteries being used are good and should be replaced with new ones to
be sure that is not the problem. Faulty batteries can cause false error codes. New batteries can be
faulty too.
Always change all the batteries together and not just one or two and always of the
same make and type I.E Manufacturer and Model Type.
The battery contact must be clean and there must not be any leakage from any batteries in the
battery compartment or on the battery contacts.
After replacing the batteries, to clear the error code perform a start cycle by pressing the start
button as normal. Then press again in the same way to attempt a new start cycle. The error code
must be cleared for the fire to function correctly.
Service and maintenance must only be carried out by a competent person who is registered with
the appropriate regulatory body. For example, in the UK Gas Safe Register is the regulatory body
for gas engineers.
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