26
ENGLISH
Problem
Possible Causes
Solution
The machine does not switch on. The machine is not connected to the
electric network.
Connect the machine to the electric network.
The pump is very noisy.
No water in the tank.
Fill the tank up with water and prime the circuit
(section 4.6).
The (14) "
", (18) "
" and (20) " " lights blink
simultaneously.
This is the first start-up or the machine is
overheated.
Make sure the tank is full and fully inserted and
lower the temperature as described in section
10.1.
Coffee is too cold.
The filter holder is not inserted for
preheating (chapter 7).
Preheat the filter holder.
The cups are cold.
Preheat the cups with hot water.
The milk does not froth.
It is not possible to prepare a
cappuccino.
The milk is not suitable: powdered milk,
low-fat milk.
Use whole milk.
Dirty Pannarello.
Clean the Pannarello as described in chapter 11.
No water in the tank.
Fill the tank up with water and prime the circuit
(section 4.6).
Coffee is brewed too fast, crema
does not form.
There is too little coffee in the filter holder. Add coffee (chapter 7).
The grind is too coarse.
Use a different blend (chapter 8).
Coffee is old or not suitable.
Use a different blend (chapter 8).
The pod is old or not suitable.
Change the pod.
Missing component in the filter holder.
Make sure that all the components are present
and properly installed.
Coffee does not come out or drips
only.
No water.
Fill the tank up with water and prime the circuit
(section 4.6).
The grind is too fine.
Use a different blend (chapter 8).
Coffee tamped in the filter holder.
Shake the ground coffee.
There is too much coffee in the filter
holder.
Reduce the quantity of coffee in the filter holder.
The machine has limescale build-up.
Descale the machine (chapter 12).
The filter in the filter holder is clogged.
Turn the machine off and let it cool down (approx.
1 hour), then remove and wash the filter holder
thoroughly. If the problem persists, contact the
service centre.
Not suitable pod.
Change type of pod.
4219-450-03711 MANUAL GAG. CAREZZA IT-EN-DE-FR-ES-PT.indd 26
03/12/2018 11:32:23
