background image

en 

Troubleshooting

28

21.3 Cleaning

Question

Answer

How can I clean the hob?

¡

You can achieve the best results by using special glass-ceramic cleaning
products. Do not use harsh or abrasive cleaning products, dishwater deter-
gent (concentrated) or scouring pads.
You can find more information about this under 
→ 

"Cleaning and servicing", Page 26

.

22  Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

If the appliance is defective, call Customer Service.
→ 

"Customer Service", Page 30

WARNING ‒ Risk of electric shock!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

Only use genuine spare parts when repairing the
appliance.

If the power cord or the appliance power cable of
this appliance is damaged, it must be replaced with
a special power cord or special appliance power
cable, which is available from the manufacturer or
its Customer Service.

22.1 Warnings

Notes

¡

If  ⁠ appears in the displays, press and hold the
sensor for the respective cooking zone and read the
fault code.

¡

If the fault code is not listed in the table, disconnect
the hob from the power supply and wait 30 seconds
before reconnecting it. If this display appears again,
contact the technical after-sales service and specify
the exact fault code.

¡

If an error occurs, the appliance does not switch to
standby mode.

¡

In order to protect the appliance's electronic parts
from overheating or surge currents, the hob may
temporarily reduce the power level.

22.2 Malfunctions

Fault

Cause and troubleshooting

None

There has been a power cut.

Check whether the lighting in your kitchen or other appliances are working.

The appliance has not been connected in accordance with the circuit diagram.

Ensure that the appliance has been connected in accordance with the circuit diagram.

Electronics fault

Call the after-sales service. 
→ 

"Customer Service", Page 30

A signal tone sounds. The control panel is wet or an object is covering it.

Dry the control panel or remove the object.

The appliance has
switched off the cook-
ing zone. The illumin-
ated ring on the con-
trol knob flashes.

The control knob has not been turned for an extended period. The safety shut-off has
switched the heating process off.

1.

Turn the control knob to 0.

2.

Switch the appliance back on.

The appliance is too hot.

Note the fault message on the control panel.

The indicator flashes.

The appliance has not detected the cookware.

Ensure that the cookware is suitable for use with an induction hob.

1.

Ensure that the diameter of the base of the cookware corresponds to the size of the
cooking zone.

2.

Turn the control knob to 0.

3.

Switch on the cooking zone again.

Содержание VI414115

Страница 1: ...en User manual and installation instructions VI414115 Induction hob Gaggenau...

Страница 2: ...2 A 1 1 21 2200 W 3700 W 26 2600 W 3700 W 32 3300 W 3700 W 1 IEC 60335 2 6...

Страница 3: ...installer is responsible for en suring that the appliance works perfectly at its installation location Only use this appliance To prepare meals and drinks Under supervision Never leave the appli ance...

Страница 4: ...objects such as knives forks spoons and lids on the hob WARNING Risk of electric shock Improper repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff O...

Страница 5: ...e suitable for glass ceramic and only clean the hob when it is cold Blisters or fractures in the glass Knocks or falling cookware cooking ac cessories or other hard or pointed objects When cooking do...

Страница 6: ...on the attached appliance pass and online on the product page for your appliance 4 Suitable cookware Cookware that is suitable for induction cooking must have a ferromagnetic base i e it must be attra...

Страница 7: ...g Dispose of the appliance in an environmentally friendly manner Information about current disposal methods are available from your specialist dealer or local author ity This appliance is labelled in...

Страница 8: ...The displays show set values and functions Operating status Power levels Residual heat Short term timer Stopwatch function Hotplate PowerBoost function Wok function Frying sensor Frying sensor tempera...

Страница 9: ...seconds then turns yel low The appliance is initial ising during initial connec tion or following a power failure 6 3 Distribution of the cooking zones The specified power has been measured with the...

Страница 10: ...cloth You can find a list of recommended detergents on the official website www gaggenau com More information on care and cleaning Page 26 8 2 Cooking with induction In comparison to conventional hobs...

Страница 11: ...food for too long otherwise nutrients will be lost The kitchen timer enables you to set the optimal cooking time Ensure that the oil does not smoke To brown the food fry it in small portions one after...

Страница 12: ...used with the wok pan and wok accessories it is not suitable for other types of cookware The wok pan and the wok pan support can be ob tained from the online shop or from customer service Use the wok...

Страница 13: ...at setting you require Deactivating the wok function Turn the control knob to 0 a goes out a The residual heat indicator is displayed a The illuminated ring on the control knob flashes or anges a The...

Страница 14: ...off the kitchen timer Requirement Once the time has elapsed an audible signal sounds flashes Press a The display goes out a The audible signal stops 11 2 Stopwatch function The stopwatch function show...

Страница 15: ...place a lid on the pan Otherwise the func tion is not activated correctly Use a splatter guard to prevent fat from spitting out Use oil or fat that is suitable for stir fries If you are using butter...

Страница 16: ...of meat gyros 4 7 12 Minced meat 4 6 10 Bacon 2 5 8 Fish Fish fried e g trout 3 10 20 Fish fillet plain 3 4 10 20 Fish fillet breaded 3 4 10 20 Scampi 4 4 8 Prawns 4 4 8 Egg dishes Pancakes 2 5 1 5 2...

Страница 17: ...t 4 Once the frying temperature has been reached add the oil and then the food to the pan 5 Turn the food so that it does not burn 13 6 Switching off Frying Sensor Turn the control knob that you used...

Страница 18: ...hting Indicator Selection Signal tones All signal tones are switched on 1 Only the fault signal is switched on Power management function Limit the total power of the hob The available set tings depend...

Страница 19: ...our ap pliance to a mobile device lets you control its functions via the Home Connect app adjust its basic settings and monitor its current operating status It is not pos sible to perform a remote sta...

Страница 20: ...tructions in the Home Connect app 17 3 Opening or closing the Home Connect settings menu In the Home Connect settings menu you can connect your appliance to Home Connect and implement the settings for...

Страница 21: ...k Login to the Wi Fi home network with a WPS enabled router Direct connection to an extractor hood You can connect the hob directly to a compatible extractor hood Switching the Wi Fi on or off You can...

Страница 22: ...Check that the password has been entered cor rectly Connection to the mobile device unsuccessful 1 If a connection could not be established turn the control knob to another position and then back to a...

Страница 23: ...rk login a Once the illuminated ring around the control knob lights up green the appliance is available in the app on the mobile device 17 8 Exiting the Home Connect settings menu 1 Carry out the foll...

Страница 24: ...ion Please see the information on data protection The first time your appliance is registered on a home network connected to the Internet your appliance will transmit the following types of data to th...

Страница 25: ...nob clockwise to 2 a After approx 5 seconds the illuminated ring on the control knob flashes blue and yellow alternately a lights up a The hob is connected to the extractor hood once the illuminated r...

Страница 26: ...the sur faces of the appliance Never use unsuitable cleaning products Do not use cleaning products while the hob is still hot This may cause marks on the surface Unsuitable cleaning products Undiluted...

Страница 27: ...suitable for the induction hob You can find more information on which items of cookware are compatible with induction cooking in Suitable cookware Page 6 Why is the cooking zone not heating up and why...

Страница 28: ...ect the hob from the power supply and wait 30 seconds before reconnecting it If this display appears again contact the technical after sales service and specify the exact fault code If an error occurs...

Страница 29: ...ng as usual The cooking zone has overheated and it has been switched off to protect the work surface 1 Wait until the electronics have cooled sufficiently 2 Switch on the cooking zone again The cookin...

Страница 30: ...te 23 1 Product number E Nr and production number FD You can find the product number E Nr and the pro duction number FD on the appliance s rating plate The rating plate is located on the underside of...

Страница 31: ...are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord or the appliance power cable...

Страница 32: ...ure that the protection against contact is guaran teed during installation Only a qualified electrician may connect appliances without a plug They are subject to the requirements of the local electric...

Страница 33: ...2 cm between the contents of the drawer and the fan entry point Requirements The fitted units are heat resistant up to 90 C The worktop is level horizontal and stable 1 Follow the instructions on com...

Страница 34: ...ance requires sufficient ventila tion from below to function correctly 1 Make a unit cut out in the upper area on the rear of the unit 2 Observe the minimum clearances 3 If there is no minimum clearan...

Страница 35: ...nob into the hole Always position the side marking on the control knob on the left 5 Ensure that the retaining lug on the retaining plate is located on the upper side and the control knob is in the ze...

Страница 36: ...Never let the power cord come into contact with sharp points or edges Never kink crush or modify the power cord 1 Keeping the appliance level insert it into the unit cut out 2 If the oven is a built u...

Страница 37: ...ge instructions for the silicone ad hesive 4 Leave the silicone adhesive to dry for at least 24 hours The drying time depends on the ambient temperat ure 5 Do not operate the appliance until the silic...

Страница 38: ......

Страница 39: ......

Страница 40: ...4 81739 M nchen GERMANY www gaggenau com 9001798135 9001798135 en 030420 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton...

Отзывы: