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Service

If you need service, first see the "Troubleshooting" section of
this book. After checking "Troubleshooting," additional help
can be found by calling the Gaggenau Customer Interaction
Center,

1–800–828–9165

(toll-free), from anywhere in the

U.S.A. In Canada, contact your designated Gaggenau
Canada service company or call

1–800–828–9165

Write down the following information about your freezer
to better help you obtain assistance or service if you ever
need it.

You will need to know your complete model number and
serial number.

You can find this information on the model and serial number
label located on the inside wall of the freezer compartment.

STATEMENT OF LIMITED PRODUCT

WARRANTY

Gaggenau Freezer

What this Warranty Covers & Who it Applies to:

The limited

warranty provided BSH Home Appliances in this Statement of
Limited Product Warranty applies only to the Gaggenau
appliance (“Product”) sold to you, the first using purchaser,
provided that the Product was purchased: (1) for your normal,
household (non-commercial) use, and has in fact at all times only
been used for normal household purposes; (2) new at retail (not
a display, “as is”, or previously returned model), and not for
resale, or commercial use; and (3) within the United States or
Canada, and has at all times remained within the country of
original purchase. The warranties stated herein apply only to the
first purchaser of the Product and are not transferable.
Gaggenau reserves the right to request proof of purchase at the
time any warranty claim is submitted to confirm that the Product
falls within the scope of this limited product warranty.



Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best way
for Gaggenau to notify you in the unlikely event of a safety
notice or product recall.

How Long the Warranty Lasts:

Gaggenau warrants that the

Product is free from defects in materials and workmanship for a
period of one thousand eight hundred twenty five (1,825) days
(5 years) from the date of purchase. The foregoing timeline
begins to run upon the date of purchase, and shall not be stalled,
tolled, extended, or suspended, for any reason whatsoever.

Repair/Replace as Your Exclusive Remedy:

During this

warranty period, Gaggenau or one of its authorized service
providers will repair your Product without charge to you (subject
to certain limitations stated herein) if your Product proves to have
been manufactured with a defect in materials or workmanship.
If a reasonable number of attempts to repair the Product have
been made without success, then Gaggenau will replace your
Product (upgraded models may be available to you,
in Gaggenau’s sole discretion, for an additional charge).
All removed parts and components shall become the property of
Gaggenau at its sole option. All replaced and/or repaired parts
shall assume the identity of the original part for purposes of this
warranty and this warranty shall not be extended with respect to
such parts.
Gaggenau’s sole liability and responsibility hereunder is to repair
manufacturer-defective Product only, using a Gaggenau-
authorized service provider during normal business hours.
For safety and property damage concerns, Gaggenau highly
recommends that you do not attempt to repair the Product
yourself, or use an un-authorized servicer; Gaggenau will have no
responsibility or liability for repairs or work performed by a non-
authorized servicer. If you choose to have someone other than
an authorized service provider work on your Product, THIS
WARRANTY WILL AUTOMATICALLY BECOME NULL AND
VOID. Authorized service providers are those persons or
companies that have been specially trained on Gaggenau
products, and who possess, in Gaggenau’s opinion, a superior
reputation for customer service and technical ability (note that
they are independent entities and are not agents, partners,
affiliates or representatives of Gaggenau).