Troubleshooting
en-us
39
Issue
Cause and troubleshooting
Food remnants on dishware.
▶
Set the upper rack on the right and left to the same height.
Detergent residue in the appliance Lid of the detergent dispenser is blocked by items of dishware and will not open.
1.
Arrange dishware in the upper rack so the tab collecting tray is not obstructed by
dishware.
Items of dishware are blocking the dispenser lid.
2.
Do not place dishware or fragrance dispensers in the tab collecting tray.
The lid of the detergent dispenser is blocked by the tab and will not open.
▶
Position the tab in the detergent dispenser crosswise, not vertically.
Tabs are used in the quick or short cycle. There is not enough time for the tab to
dissolve.
▶
Select a more intensive Wash cycle or use Powder detergent.
Detergent may lose its cleaning or dissolving ability after being stored a long time,
or the detergent is clumped together.
▶
Change your Detergent.
Water spots on plastic parts.
Droplet formation on plastic surfaces is unavoidable due to the laws of physics. Wa-
ter spots are visible after drying.
▶
Select a more intensive program.
▶
Position dishware at an angle.
▶
Use rinse aid.
▶
Set the water softening system higher.
"Setting the water softening system", Page 21
Wipeable or water-soluble coatings
inside the appliance or on the
door.
There is detergent residue. These coatings cannot generally be removed with
chemicals.
▶
Change your Detergent.
▶
Scrub the appliance by hand.
White coating is deposited inside the appliance.
1.
Adjust the water softening system correctly.
"Setting the water softening system", Page 21
In most cases you will need to increase the setting.
2.
If necessary, change your detergent.
Special salt dispenser is not screwed tight.
▶
Screw the special salt dispenser tight.
There are stubborn white coatings
on the dishware, inside the appli-
ance or on the door.
There is detergent residue. These coatings cannot generally be removed with
chemicals.
▶
Change your Detergent.
▶
Scrub the appliance by hand.
Hardness range is set incorrectly or the water hardness is too high.
▶
Set the Water softening system to the water hardness or add special salt.
3in1/organic/eco detergent is not effective enough.
▶
Set the Water softening system to the water hardness and use separate deter-
gents (name brand, special salt, rinse aid).
Too little detergent is being used.
▶
Increase the amount of detergent used or change Detergent .
Selected wash cycle is too light.
▶
Select a more intensive wash program.
▶
Adjust the sensitivity of the sensors.
Tea residue or lipstick marks on
dishware.
Dishwashing temperature is too low.
▶
Select a program with a higher dishwashing temperature.
Too little detergent is being used or is unsuitable.
▶
Use a suitable Detergent and follow the manufacturer's instructions for the
amount to be used.
