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Chapter 8
Troubleshooting Guide:
29
Fusion Research | Studio Movie Server
No video from Studio or player
If video shows at startup then disappears,
you have most likely set the resolution
beyond the capability of the display and
must use the remote to drop to a lower
resolution
– (you can reset video to 720p
by holding the exit key for 10 seconds)
If you are running video through a switch,
trying connecting directly into the display to
make sure that video is working properly.
Very often the video switch requires special
setup and configuration for computer-based
video.
Make sure that display is set to proper video
input, some displays require digital input to
be set for computer type interface – please
check display manual.
If you are using Fusion‟s component adapter
(FR-COM), be sure to have it set to a
resolution of 720p or 1080i (not 1080p)
When Studio or player boots up the
system cannot get through the
check list “waiting on server”
This is a networking issue: make sure that
you have cat-5 cables connected prior to
powering on the system; you must have a
network connection prior to power up. If
not, you must power down the system to
reset.
No Sound comes from system
Make sure that your system has been
properly configured. The system cannot
output both digital and analog signals
simultaneously unless using special Fusion
adapter FR-D2A. Make sure that you have
chosen the correct audio output in the
system setup area, discussed earlier in this
manual.
System shuts down randomly or
after running for sometime without
warning
All Fusion products will shutdown
automatically if they get critically overheated
to help prevent damage. Please check units
to see if they are properly vented in a cool
area, constant overheating will shorten
product life and could void warranty.
System will occasionally lose
movies and must be re-booted to
bring them back.
System should not be re-booted as a
remedy for missing media; the problem is
networking related. Check router (it should
be a business class unit), make sure it is
configured properly, and also check all cat-5
terminations & set static IP on all units.
System will appear frozen or player
will not respond to input and must
be re-booted to work.
System should not be re-booted as a
remedy for a player not responding; the
problem is due to networking issues. Check
router (it should be a business class unit),
make sure it is configured properly, and also
check all cat-5 terminations.
Содержание Studio Movie
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