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11TOC3S
WARRANTY DETAIL
1 Year Warranty
A one (1) year warranty applies to product against any defect associated with faulty
workmanship for a period of (1) year from date of purchase.
Furniture Solutions accepts no responsibility for defects caused by incorrect assembly,
mishandling, acts of god, general wear & tear including fading, creasing of covering, aging of
foam and fibre filling IE Height reduce over time, stains from spills, chipping/scratching,
exposure to extreme heat/cold, mould/mildew, hardware corrosion, misuse of the products
& defects caused by failure in duty of care for the product in accordance with the care
instructions. Warranty is based on normal household use and not for commercial use.
Warranty only extends to original purchaser and is not transferable, except when given as a
gift.
Notice:
While every effort is made to use quality materials our products are limited in design for
domestic use only & are not suitable for commercial use.
Care should be taken not to place product near heat sources.
Duty of care:
While every attempt is made to supply product using quality components there is always a
need from consumer to help ensure long life of use for product. Instruction manuals are
designed with the nature of materials used in construction of the product.
*Proper use of item only what it is designed to do
*Regular maintenance and cleaning
In areas of high content of salt air, pollution & moisture require more frequent cleaning.
Claim management:
To make a warranty claim, customers can either contact the retailer where the purchase was
made or Furniture Solutions on contact details below. Proof of purchase will be required
before proceeding with any claim. In the case of product defects providing photos may be
able to speed up processing of the claim. If missing parts please refer to assembly
instructions for identification of said part and contact either of the above.
“Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure”.
