Hotline
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Any questions or suggestions? Would you like some more detailed information? Do you need an
adviser or service in your area? Just give us a call!
Our Hotline Team is there to help you at the following times:
Monday–Thursday
from 7.00 a.m. to 5.00 p.m.
Friday
from 7.00 a.m. to 4.00 p.m.
Before you call us with your problem, please check first with the following steps:
→ Check whether you can solve your problem with the „Troubleshooting“ checklist in chapter.
→ Try to explain your problem as precisely as possible.
You can contact our Hotline Team at the following numbers:
From Germany: Phone:
0800 - 0 393 393
From outside Germany:
Phone:
+49 (0) 3377 - 316 233
+49 (0) 3377 - 316 234
Fax:
+49 (0) 3377 - 316 244
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