47
EN
Problem
Tip
Cannot remove the disc.
Press and hold
[EJECT
A
]
for more than 5 seconds.
Unplug the AC adapter and plug it in again, then press
[EJECT
A
]
.
Completely distorted picture or
black / white picture with Blu-ray
Disc™ / DVD.
Make sure the disc is Region compatible or otherwise compatible with this
unit.
No sound or distorted sound.
Adjust the volume
Check if speakers are connected correctly.
Check the HDMI connections.
Check the settings in “Audio Out” menu.
Picture freezes momentarily
during playback.
Check the disc for fingerprints / scratches and clean with a soft cloth wiping
from centre to outer edge.
Clean the disc.
Cannot play back a disc.
Make sure that the product supports the disc.
• Blu-ray Disc™ : “B”
• DVD
: “ALL” or “2”
Clean the disc.
USB flash drive cannot be read.
The format of the USB flash drive is not accepted by this unit or the USB
flash drive is not compatible.
Cannot play back JPEG files from
a disc.
Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET
format.
Cannot play back MP3 files from a
disc.
Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET
format.
Make sure that the bit rate of the MP3 files is between 112 and 320 kbps.
Make sure that the sample rate of the MP3 files is 32 kHz, 44.1 kHz or
48 kHz.
Cannot play back WMA files from
a disc.
Make sure that the sample rate of the WMA files is 44.1 kHz or 48 kHz.
No return to start-up screen
when disc is removed.
Reset this unit by turning it off for 30 seconds, then on again.
The unit does not respond to the
remote control.
Aim the remote control directly at infrared sensor window on the front
panel. (Refer to page 8)
Reduce the distance to infrared sensor window.
Check the + / – polarity of the batteries and replace both batteries in the
remote control if required.
in the upper right hand corner
of the TV screen.
The operation is not possible.
Buttons do not work or the unit
stops responding.
To completely reset the unit, touch and hold
[
Q
(standby/on)]
on the
front panel for 10 seconds to shut down the unit or unplug the AC adapter
from the AC outlet for 5 - 10 seconds.
The unit does not respond to
some operating commands during
playback.
Operations may not be permitted by the disc. Refer to the instructions of
the disc.
The unit cannot read Blu-ray
Disc™ / DVD/ CD.
Condensation? (Let sit 1 or 2 hours)
Check if the disc is compatible with this unit. (Refer to page 19.)
Wipe dirt off the disc or replace the disc.
