EN
41
27 - Solving Operational Problems
Before contacting service, check the following to avoid unnecessary service charges.
Oven Problem
Problem Solving Steps
The oven display stays OFF
Turn off power at the main power supply (fuse or breaker box). Turn breaker back on.
If condition persists, call an authorized service.
Cooling fan continues to run after
oven is turned off
The fan turns off automatically when the electronic components have cooled sufficiently.
Oven temperature is too hot or too
cold
The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 28.
Oven light is not working properly Replace or reinsert the light bulb if loose or defective. See Page 32. Avoid touching the
bulb glass with bare fingers as finger oil may cause bulbs to burn out prematurely.
Oven light stays on
Check for obstruction in oven door. Check to see if hinge is bent or door switch broken.
Cannot remove lens cover on light There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
towel prior to attempting to remove the lens cover.
Excessive moisture
When using Bake mode, preheat the oven first. Convection Bake and Convection Roast will
eliminate any moisture in oven (this is one of the advantages of convection).
Porcelain chips
When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
Ignition will not operate
Is the power supply cord
unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse been blown
or has the circuit breaker been
tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
Is this the first time the surface
burners have been used?
Turn on any one of the surface burner knobs to release air from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See “Super Sealed Surface Burners” section.
Surface burner flames are uneven yellow and/or noisy
Are the burner ports clogged?
See “Super Sealed Surface Burners” section.
Are the burner caps positioned
properly?
See “Super Sealed Surface Burners” section.
Is propane gas being used?
The appliance may have been converted improperly. Contact a service technician.
Surface burner makes popping noises
Is the burner wet?
Let it dry.
Is the cap and gas spreader
positioned correctly?
Make sure the alignment pins are properly aligned see “Super Sealed Surface Burners”
section.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner.
Cookware should not extend more than 1 in (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being
used?
See “Cookware” section.
Is the control knob set to the proper
heat level?
See “Setting the Control Knobs” section.
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