EN
14
6 - Troubleshooting
Problem
Cause
Possible Remedy
Nothing works
Cooktop not connected to proper electrical
circuit.
Have electrician verify that the proper rated
cooktop voltage is being supplied to the
cooktop.
Fuse is blown or circuit breaker is tripped.
Have electrician replace fuse or reset circuit
breaker.
No electricity to the cooktop.
Have electrician check your power supply.
Cooktop is in lockout mode.
Unlock cooktop.
Heating elements do not heat
properly
Improper cookware is being used.
Select proper cookware as outlined in the
Cooktop Operation section of this manual.
Glass ceramic surface is see-
through or appears to be red
in color
Under direct or bright lighting, you will
sometimes be able to see through the glass
and into the chassis due to its transparent
quality. You may also notice a red tint under
these conditions.
These are normal properties of black ceramic
glass panels.
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