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    6  Troubleshooting    

73

E

6.2

Troubleshooting

Check the applicable items listed below if this product does not operate correctly.
If the problem is not resolved even after taking the following measures, contact an
office listed in "Appendix B Contact Information" (

pg.75).

*: If the expansion ROM initialization value where this product is installed is "Disable" the "!!! 

BX600-FC42E BIOS, ***" message will not be displayed at system startup. If starting this products 

BIOS is necessary, set the ROM (Option ROM SCAN) setting in this servers BIOS to "Enable". 

Symptoms

Items to be checked

Remedies

This product is not 

recognized by the 

server.

Is the "!!! BX600-FC42E 

BIOS, ***" message 

displayed at the startup of 

the server?

*

If the message is not displayed, turn off the 

server, open the cover, and check that the 

4Gbit/s FC I/O Module is inserted properly in 

an expansion board slot.

"2 Installing the 4Gbit/s FC I/O 

Module"(pg.49)

Is "Emulex *****" 

displayed in the Device 

Manager when performing 

the system from the 

Control Panel?

If the message is not displayed, check that the 

driver is correctly installed.

"4 Installing Drivers and Utilities"(pg.53)

The device 

connected to this 

product cannot be 

recognized.

Is the connected device to 

the board supplied with 

power?

Turn on the connected device to the board 

first, and then turn on the server after 

connected device to the board has started up.

Are all cables connected 

correctly?

Check that all connectors are engaged 

securely.

Is the connected device to 

the board set up correctly?

Check the settings according to the manual for 

connected device to the board.

This product does 

not operate 

properly.

Are all cables connected 

correctly?

Check that all connectors are engaged 

securely.

Is the connected device to 

the board set up correctly?

Check the settings according to the manual for 

connected device to the board.

Is this product set up 

correctly?

Check the settings, using LightPulse Utility/

NT or HBAnyware Utility.

"5 4Gbit/s FC I/O Module Details 

Setting"(pg.62)

Is the server set up 

correctly?

Check the settings according to the "User’s 

Guide" provided with the server.

Содержание PRIMERGY 4Gbit/s FC I/O Modules

Страница 1: ... quick reference when using this product High Safety The Products are designed developed and manufactured as contemplated for general use including without limitation general office use personal use household use and ordinary industrial use but are not designed developed and manufactured as contemplated for use accompanying fatal risks or dangers that unless extremely high safety is secured could ...

Страница 2: ... Commands Keys CD ROM drive names are shown as CD ROM drive Enter your drive name according to your environment CD ROM drive setup exe WARNING Ignoring this symbol could be potentially lethal CAUTION Ignoring this symbol may lead to injury and or damage the device or hardware options A triangle mark emphasizes the urgency of the WARNING and CAUTION Details are described next to the triangle A barr...

Страница 3: ...ower cable of the server and external connection cables of this product Failure to do so may cause the device to be damaged by lightening and cause a fire Before installing or removing this product to from the server to ensure safety turn off the server and any other connected devices and unplug the power cable from the outlet When they are turned on installing or removing this product may cause a...

Страница 4: ...sk 1 CD ROM 4Gbit s FC I O Module PG FCD201 Drivers CD User s Guide this document Screw 3 screws Microsoft Windows Windows Server are registered trademarks or trademarks of the Microsoft Corporation in the USA and other countries Other product names used are trademarks or registered trademarks of their respective manufacturers Other products are copyrights of their respective manufacturers All Rig...

Страница 5: ...alling in a Server Blade 49 3 Connecting Cables 52 4 Installing Drivers and Utilities 53 4 1 Automatic Installation 53 4 2 Manual Installation 55 4 3 Checking and Updating Firmware BootBIOS 58 4 4 Uninstalling HBAnyware 61 4 5 Uninstalling AutoPilot Installer 61 5 4Gbit s FC I O Module Details Setting 62 5 1 4Gbit s FC I O Module Setting 63 5 2 Registry Setting 71 6 Troubleshooting 72 6 1 Checking...

Страница 6: ...44 ...

Страница 7: ...X600 S3 chassis In this example in order to explain the Fibre Channel connection between each 4Gbit s FC I O Module and network blade a 4Gbit s FC I O Module is installed in all server blades it is not necessary to install a 4Gbit s FC I O Module in every server blade Mixed loading of a server blade with a 4Gbit s FC I O Module and server blade with a 1Gbit s Ethernet I O Module in the same chassi...

Страница 8: ...device away from the server Uses thin and light cables so they can be easily connected The following shows the specifications of this product Item Functions and Specifications Product name 4Gbit s FC I O Module Product ID PG FCD201 Function Fabric FC AL Arbitrated Loop Number of channels ports 1 channel 2 ports Host bus interface PCI Express 1 0a External interface 1 2 4Gbps Automatic recognition ...

Страница 9: ... Driver Details 7 Check the file version of DRIVERS sys in Driver files For 32Bit 5 1 30A9 03 18 2007 WS2k3 32 bit build by For 64Bit 7 1 30A9 03 18 2007 WS2k3 64 bit x64 built by 8 Double click the driver to be checked ElxPlus or Emulex PLUS in Emulex PLUS 9 Click the Driver tab The driver version 5 1 0 14 or 7 1 0 14 appears 10 Click the Driver Details 11 Check the file version of elxplus sys in...

Страница 10: ... to Note When Using This Driver Event log When the system is started using this driver the following logs are stored in the event viewer system log They can be ignored PRIMERGY BX620 S3 BX620 S4 PG FCD201 BX600 S3 chassis ETERNUS3000 ETERNUS6000 FC Switch Blade PG FCS103 FC Switch Blade PG FCS103 5QWTEG GNZRNWU XGPV 6 RG PHQTOCVKQP GUETKRVKQP 6JG FGUETKRVKQP HQT XGPV KP 5QWTEG GNZRNWU ECPPQV DG HQ...

Страница 11: ...ic shock For details on how to remove the server blade from the chassis refer to Blade Server System Unit Hardware Guide The circuit boards and soldered parts of internal options are exposed They can be damaged by static electricity Before handling them first touch a metal part of the server to discharge static electricity from your body Do not touch the circuitry on boards or soldered parts Hold ...

Страница 12: ...here the 4Gbit s FC I O Module will be installed 3 3 Turning Off the Server in Blade Server System Unit Hardware Guide 2 Touch a metal part of the chassis to discharge static electricity from your body 3 Remove the server blade from the chassis 4 2 Installing Server Blades in Blade Server System Unit Hardware Guide 4 Remove the top cover 7 2 Removing and Attaching the Top Cover in Server Blade Use...

Страница 13: ...I O Module with the screws Secure the 4Gbit s FC I O Module with three screws included with this product 7 Attach the top cover 7 2 Removing and Attaching the Top Cover in Server Blade User s Guide 8 Install the server blade in the chassis 4 2 Installing Server Blades in Blade Server System Unit Hardware Guide 4Gbit s FC I O Module Expansion board slot Rear Screws ...

Страница 14: ...tion of the connector When connecting the cable check this protrusion to make sure of the inserting direction of the connector and then push the connector as far as it will go Push each connector as far as it will go The connector may cause the system to malfunction if it is not inserted properly To disconnect the cable always pull the connector not the cable Pulling the cable may cause system fai...

Страница 15: ...ring startup click Cancel 1 Insert the driver disk CD ROM into the CD ROM drive 2 Execute EMCStorportMiniportKit_1 30a9 1b exe in the driver disk 3 Click Next 4 Click Install When the EMC Storport Miniport Driver Kit 1 30a9 1b window appears click OK 5 Confirm that Start AutoPilot Installer is checked and then click Finish AutoPilot Installer starts 6 Click Next When the Autopilot Installer Warnin...

Страница 16: ...ystem Settings Change appears click Yes to restart the system 8 Refer to 1 3 How to Check the Driver Version pg 47 to check the driver version When automatic installation finishes perform 4 3 Checking and Updating Firmware BootBIOS pg 58 For details about the uninstallation procedure refer to 4 4 Uninstalling HBAnyware pg 61 and 4 5 Uninstalling AutoPilot Installer pg 61 ...

Страница 17: ... and click Next 4 From Installed hardware select Add a new hardware device and click Next 5 Check Install the hardware that I manually select from a list and click Next 6 From Common hardware types select Show All Devices and click Next 7 Click Have Disk 8 Insert the driver disk CD ROM into the CD ROM drive 9 Specify the following folder in the CD ROM drive for File copy source of the manufacturer...

Страница 18: ...software window appears select No not this time and click Next 5 Check Install from a list or specific location and click Next 6 Select Don t search I will choose the driver to install and click Next When the Hardware type screen appears select SCSI and RAID controllers and click Next 7 Click Have Disk 8 Insert the driver disk CD ROM into the CD ROM drive 9 Specify the following folder in the CD R...

Страница 19: ...driver disk CD ROM into the CD ROM drive and execute setupapps exe in the driver disk CD ROM drive v1 30a9 AutoPilot Installer Utilities setupapps exe 2 Click Next 3 Select Full Management check Allow users to change management mode from utility and click OK 4 Click Finish When installation finishes proceed to 4 3 Checking and Updating Firmware BootBIOS pg 58 For details about the uninstallation p...

Страница 20: ...ex lpUtilNT in this order 2 Select Firmware Maintenance in the Category field For PG FCD201 Adapter 0 and 1 are displayed 3 For the firmware version check the Revision value in Functional Firmware When the version is 2 70x6 proceed to Step 7 When the version is other than 2 70x6 proceed to Step 4 4 Click Download Although the warning window appears click OK 5 Insert the driver disk CD ROM into the...

Страница 21: ... into the CD ROM drive select the BootBIOS file in the CD ROM drive and click Open CD ROM drive FirmBIOS ZB170A3 PRG BootBIOS update starts 10 Check that the Revision value in Boot Bios Firmware became 1 70a3 For PG FCD201 perform procedures as above to all adapter 11 After checking versions of all adapters restart the server blade to enable the settings and proceed to 5 4Gbit s FC I O Module Deta...

Страница 22: ...k the Firmware tab For PG FCD201 two BX600 FC42E are displayed 3 For the firmware version check the Current Firmware Version value in Firmware When the version is 2 70x6 proceed to Step 8 When the version is other than 2 70x6 proceed to Step 4 4 Click Update Firmware in Firmware When the confirmation dialog appears click Yes 5 Insert the driver disk CD ROM into the CD ROM drive select the Firmware...

Страница 23: ...s of all 4Gbit s FC I O Module restart the server blade to enable the settings and proceed to 5 4Gbit s FC I O Module Details Setting pg 62 Perform the above procedures for each 4Gbit s FC I O Module 4 4 Uninstalling HBAnyware 1 Click the Start menu Settings Control Panel Add or Remove Programs or Add Remove Programs in this order 2 Select Emulex Fibre Channel HBAnyware Version 3 1a8 and click Cha...

Страница 24: ...ting Registry with the radio button in the LightPulse Utility NT settings and the settings set by the Global setting checking Global for all boards as described in this document For PG FCD201 Adapter 0 and 1 are displayed When performing this product details settings log on with administrative privileges When the connected device to this product is ETERNUS SX300 refer to the User s Guide etc for E...

Страница 25: ...ule from LightPulse Utility NT in an environment where multiple 4Gbit s FC I O Module are installed refer to Appendix A How to Identify the Adapter pg 74 1 Click the Start button Programs or All Programs Emulex lpUtilNT in this order When adding this product after installation the settings for the existing product may be changed Therefore after adding this product or driver check the detailed sett...

Страница 26: ...o Identify the Adapter pg 74 5 Set a value for New Value depending on the connection type check Permanent and click Change When the connection type varies for each adapter remove the check from the Global checkbox When all the installed adapters are FC AL connection When only the adapter under setting is Fabric connection 6 Double click QueueDepth in Parameters Connection type New Value FC AL 0 Fa...

Страница 27: ...e HBA is connected to one FC CA FC port 16 When two HBAs are connected to one FC CA FC port 8 For ETERNUS3000 model 80 100 200 300 400 500 600 700 and ETERNUS4000 model 80 100 Setting value rounding down decimals 40 number of 4Gbit s FC I O Module connected to one CA port When the calculated value is 8 or less specify 8 For ETERNUS6000 model 400 500 600 700 800 900 1000 1100 Specify 40 For ETERNUS...

Страница 28: ... uncheck Global For the setting values refer to the ETERNUS Server Connection Guide etc When there are two or more adapters and the value for each adapter will be changed separately perform the procedures from Step 4 to 11 for each adapter separately 12 Check the parameters that have been set The set values are displayed in Current field as a hexadecimal number when 40 was set the displayed value ...

Страница 29: ...n Topology is 0 QueueDepth is 8 and QueueTarget is 1 for all the adapters 13 When the settings for all adapters finishes select Exit from File menu and exit LightPulse Utility NT After exiting LightPulse Utility NT perform 5 2 Registry Setting pg 71 ...

Страница 30: ...bels 1 Click the Start button Programs or All Programs Emulex HBAnyware in this order When adding this product after installation the settings for the existing product may be changed Therefore after adding this product or driver check the detailed settings and correct them if necessary 2 Select the local server and click the Driver Parameters tab If the setting value varies for each adapter select...

Страница 31: ...Set a value in Value in Modify Adapter Parameter and click Apply The setting value is calculated as follows For ETERNUS3000 model 50 GR710 GR720 GR730 GR740 GR820 GR840 For cluster MSCS SynfinityCluster 8 For other than cluster MSCS SynfinityCluster When one HBA is connected to one FC CA FC port 16 When two HBAs are connected to one FC CA FC port 8 For ETERNUS3000 model 80 100 200 300 400 500 600 ...

Страница 32: ...lect 2Gb Setting value 4 Select 4Gb No setting is necessary Select Auto select Default When there are two or more adapters and the setting for each adapter will be changed separately perform the procedures from Step 2 to 10 for each adapter 11 Check the parameters that have been set The set values are displayed in Value If the parameter is displayed in red the setting is not applied Click Apply Wh...

Страница 33: ...bed in the table below If there is no value in the TimeOutValue add it as follows Table values in the TimeOutValue 5 After finishing all the settings restart the server blade Data type REG_DWORD DWORD type The name of the value TimeOutValue The data of the value Refer to the following table Base Hexadecimal Product names Connection configuration Single connection Cluster configuration Windows Serv...

Страница 34: ...he Light Pulse BIOS Utility press the X key BX600 FC42E BIOS Copyright c 2005 Emulex Version 1 70a3 Press ALT E to go to Emulex BIOS Utility Press s to skip Emulex BIOS Emulex Light Pulse BIOS Utility ZB1 70A3 Copyright c 2006 Emulex Design Manufacturing Corp Emulex Adapters in the System 1 BX600 FC42E PCI Bus PCI Device 2 BX600 FC42E PCI Bus PCI Device Enter a Selection Enter x to Exit Change the...

Страница 35: ...when performing the system from the Control Panel If the message is not displayed check that the driver is correctly installed 4 Installing Drivers and Utilities pg 53 The device connected to this product cannot be recognized Is the connected device to the board supplied with power Turn on the connected device to the board first and then turn on the server after connected device to the board has s...

Страница 36: ...o check the IEEE Address on LightPulse Utility NT are as follows 1 Click the Start button Programs or All Programs Emulex lpUtilNT in this order 2 Select the 4Gbit s FC I O Module to check the IEEE Address from the list on the left of the window select Adapter Revision Levels in the Category field The value of IEEE Address Revision in Component is the IEEE Address of the 4Gbit s FC I O Module In t...

Страница 37: ...nd East Hong Kong Indonesia PT Fujitsu Systems Indonesia Offices Headquarters Tel 62 21 570 9330 Hunting Fax 62 21 573 5150 Address Wisma Kyoei Prince 10th Floor Jl Jend Sudirman Kav 3 4 Jakarta Indonesia 10220 Korea Fujitsu Korea Ltd Tel 82 2 3787 6000 Fax 82 2 3787 6066 Address Susong Tower Building 83 1 Susong Dong Jongno Gu Seoul Republic of Korea 110 140 Malaysia Fujitsu Malaysia Sdn Bhd Tel ...

Страница 38: ...500 Fax 66 2 500 1555 Address 12th Floor Olympia Thai Tower 444 Rachadapisek Road Samsennok Huaykwang Bangkok Thailand 10310 Vietnam Fujitsu Vietnam Limited Tel 84 4 831 3895 Fax 84 4 831 3898 Address Unit 802 8th floor Fortuna Tower Hanoi 6B Lang ha Street Ba dinh District Hanoi Socialist Republic of Vietnam United States Fujitsu Computer Systems Corporation Tel 1 800 831 3183 Fax 1 408 496 0575 ...

Страница 39: ...r other rights arising from the use of any information in this manual No part of this manual may be reproduced in any form without the prior written permission of Fujitsu Any manual which has missing pages or which is incorrectly collated will be replaced PRIMERGY ファイバーチャネル拡張ボード PG FCD201 取扱説明書 4Gbit s FC I O Module PG FCD201 User s Guide B7FY 2211 01 00 発 行 日 発行責任 2007 年 9 月 富士通株式会社 Issued on Iss...

Страница 40: ...このマニュアルは再生紙を使用し リサイ クルに配慮し て製本されています 不要になった際は 回収 リサイ クルに出し て く だ さい ...

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