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Troubleshooting and tips

Smart Card reader is not recognized

Cause

Troubleshooting

Smart Card inserted incorrectly.

►

Make sure you have inserted your Smart
Card into the Smart Card reader with
the chip facing upwards / downwards
(device-dependent).

►

Check whether the Smart Card you are
using is supported. Your Smart Card must
comply with the ISO standard 7816-1, -2,
-3 and -4.

Smart Card PIN forgotten

Cause

Troubleshooting

PIN forgotten

►

If you are working in a network, contact your
system administrator, who can unlock your
notebook with a Supervisor PIN.

User and/or supervisor password forgotten

Userpassword

Supervisorpassword

Cause

Troubleshooting

Forgotten password

►

If you have forgotten your user password,
enter the supervisor password or contact
your system administrator.

►

If the supervisor password is also no longer
available, please contact our Hotline/Service
Desk. You must provide proof of ownership
for the notebook. The Service Desk will then
refer you to our service partner, who will
unlock your notebook (for a charge).

Smart Card lost

Cause

Troubleshooting

Smart Card lost.

►

If you are working in a network, contact your
system administrator, who can boot your
notebook with a Supervisor Smart Card.

Fujitsu

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Содержание LIFEBOOK U745

Страница 1: ...System Operating Manual FUJITSU LIFEBOOK U745 ...

Страница 2: ...Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2015 Fujitsu America Inc All rights reserved B5FK 5531 01ENZ0 00 ...

Страница 3: ...etup of your device 17 Working with the notebook 20 Security functions 44 Connecting external devices 50 Removing and installing components during servicing 56 Settings in BIOS Setup Utility 66 Troubleshooting and tips 69 Technical data 76 Manufacturer s notes 79 Declarations of conformity 82 FCC and IC Regulatory Information 83 Appendix 87 Index 103 ...

Страница 4: ... America Incorporated is under license Google is a trademark or registered trademark of Google Incorporated Bluetooth is a trademark of Bluetooth SIG Inc USA OmniPass is a trademark of Softex Inc Roxio is a trademark of Roxio a division of Sonic Solutions PowerDirector PowerDVD YouCam and MakeDisc are trademarks of CyberLink Corp Adobe Acrobat and Adobe Reader are either a registered trademarks or...

Страница 5: ...talling Bonus Apps 19 Working with the notebook 20 Status indicators 20 Switching the notebook on 22 Switching the notebook off 22 Keyboard 23 Key combinations 25 Country and keyboard settings 26 Application keys 27 Touchpad and touchpad buttons 28 Moving the pointer 28 Selecting an item 28 Executing commands 28 Dragging items 29 Touchscreen LCD screen without touch function depending on your conf...

Страница 6: ...abling TPM 48 Disabling TPM 48 Smart Card reader 49 Inserting the Smart Card 49 Connecting external devices 50 Connecting an external monitor 51 Connecting USB devices 52 USB port with charging function Anytime USB charge 53 Connecting an external SATA hard drive eSATA port replicator only 54 Safe removal of eSATA and USB devices 54 Connecting external audio devices 55 Headphones port 55 Microphon...

Страница 7: ...ection to a network does not work 72 Smart Card reader is not recognized 73 Smart Card PIN forgotten 73 User and or supervisor password forgotten 73 Smart Card lost 73 Error messages on the screen 74 Technical data 76 LIFEBOOK 76 WLAN specifications 76 Rechargeable battery 77 Power adapter 78 Manufacturer s notes 79 Disposal and recycling 79 Recycling your battery 79 DOC Industry CANADA Notices 79...

Страница 8: ...ooth Device 93 Image Backup and Recovery Procedures 93 Creating a Backup of Bootable Disk and Recovery Image 94 RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS STILL ACCESSIBLE 95 Using the Recovery and Utility Tools 95 Restore the Recovery Image from Hidden Partition 97 RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS NOT BOOTABLE 98 Restore the Recovery Image for Full Hard Drive 98 Recovering Your Recovery...

Страница 9: ...phone 408 746 6000 Declares that product Base Model Configuration LIFEBOOK U745 Notebook Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Fujitsu...

Страница 10: ... Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and applications to determine wh...

Страница 11: ...rd Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross references to...

Страница 12: ...e device Please familiarize yourself with these components before you start to work with the device Front 1 2 9 4 7 6 5 8 11 10 7 12 3 12 1 Webcam 2 Webcam LED 3 Status indicators 4 ECO button 5 Wireless device switch 6 ON OFF button 7 Microphone 8 Fingerprint sensor or palm vein sensor optional 9 Touchpad 10 Touchpad buttons 11 Status indicators 12 Speakers 10 Fujitsu ...

Страница 13: ...Lock device 3 USB port 3 0 4 Microphone port 5 Headphone port 6 Memory card slot 7 Smart Card reader optional Right hand side 2 5 4 3 1 1 USB port 3 0 2 USB port 3 0 with charging function Anytime USB charge 3 Display Port 4 External monitor port VGA 5 LAN connector removable Fujitsu 11 ...

Страница 14: ...3 4 1 7 5 1 Battery lock slider switch 1 2 Speaker 3 Battery compartment cover with rechargeable battery 4 Battery lock slider switch 2 5 Hard disk access compartment 6 Port for port replicator 7 Memory upgrade compartment 12 Fujitsu ...

Страница 15: ...ter before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 16 Pay attention to the additional safety notes for devices with radio components provided in the Safety Regulations manual Please refer to the notes in the chapter Removing and installing components during servicing ...

Страница 16: ...s or into hazardous environments e g gas station paintshops as the transmitted radio waves can cause an explosion or a fire For further information on how to switch the wireless components on and off refer to chapter Switching the wireless components on and off Page 38 Energy saving Notes Energy Powersaving Switch the notebook off when it is not in use Switch off any connected external devices whe...

Страница 17: ... If this is not the case obtain the appropriate AC adapter for your notebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated radio comp...

Страница 18: ...tches Only clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Instructions Notebook Keyboard Touchpad LCDscreen CrystalViewscreen To prevent the device being switched on unintentionally remove the AC plug of the AC adapter from the power outlet and remove the battery see chapter Removing and installing the battery Page 32 The casing surfaces may be clea...

Страница 19: ...off your device during the first time setup process On delivery the battery can be found in the battery compartment or in the accessories kit The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For in...

Страница 20: ...ote that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingready...

Страница 21: ...on to see which additional applications are available for you to install Applications that are already installed appear in grey those that are available for installation appear in blue Select the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install No...

Страница 22: ...onnecting external devices Page 50 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 13 Status indicators Statusindicators The status indicators provide information about the status of the power supply the drives and the keyboard functions 20 Fujitsu ...

Страница 23: ...tery cannot be charged as the battery is too hot or too cold for charging The charging process is continued as soon as the battery has reached a permissible temperature again Indicator is off The system is operating under battery power and the AC adapter is not connected Batterystatusindicator Batterysymbol Batteryindicator Drive indicator Driveindicator Indicator The indicator is illuminated One ...

Страница 24: ...screen The indicator is not illuminated The energy saving functions are deactivated Switching the notebook on Open the LCD screen Switchingon Press the ON OFF button for about one second to switch the notebook on The power on indicator of the notebook is lit Switching the notebook off Back up your data and close all applications before you switch off your device Otherwise data might be lost Shut d...

Страница 25: ...f an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of the keys applies to the Windows operating system Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The following illustration shows how to access the different characters on keys with overlaid functions The exam...

Страница 26: ...ay keys the character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again CapsLockkey CapsLock Shift Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed Shiftkey Shift Fn key The Fn ...

Страница 27: ...es the backlight Fn F2 Activate Deactivate Sequence Background lighting off Low brightness High brightness Background lighting off Switching the speakers on and off This key combination switches your notebook s speakers off and on Fn F3 Switchon Switchoff Switch the mouse and touchpad buttons on off This key combination switches the touchpad and the touchpad buttons on or off Fn F4 Touchpad Touchp...

Страница 28: ...lications Alt Tab D Switching over to Windows 8 Desktop Windows 8 only With this key combination you can switch from Windows 8 Modern to Windows 8 Desktop M Switching over to Windows 8 Desktop and minimizing applications Windows 8 only With this key combination you can switch from Windows 8 Modern to Windows 8 Desktop and at the same time minimize the applications Alt Ctrl Del Windows security Tas...

Страница 29: ...n see Using the energy saving functions Page 36 If the device is switched off you can check the battery status with this key After pressing this key the battery indicator will illuminate briefly For a description of the indicator colors see Status indicators Page 20 Wireless device switch This application key is used to start the WirelessSelector software The wireless components that have been act...

Страница 30: ...mmands They correspond to the buttons on a conventional mouse You can also deactivate the touchpad via a key combination so that you cannot move the pointer on the monitor unintentionally see chapter Key combinations Page 25 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad ...

Страница 31: ...xample A screen with a resolution of 1280 x 800 has 1280 x 800 1024000 pixels Each pixel consists of three subpixels red green and blue so there are almost 3 million subpixels in total According to ISO 9241 307 Class 2 a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix 1 light subpixel counts as 2 dark subpixels are allowed to be defective Pixe...

Страница 32: ...de Stroke your finger quickly across the screen in one direction This allows you for example to switch between different homepages Double tap To increase the size of a view quickly tap twice on a web page map or another screen If you double tap on a picture in a browser it will be enlarged another double tap makes it smaller again Zoom in Zoom out With some apps you can enlarge the display size by...

Страница 33: ...th a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook base must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD display may flicker while the light level is adjusted Further information on use of the webcam and additional settings for your webcam ...

Страница 34: ...n the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the state of charge of the battery Battery storage Battery Battery Self discharge battery Chargecapacity battery The battery should be stored in a dry environment at a temperature between 0 C 32 F and 30 C 86 F The lower the storage temperature the lower the rate of self dis...

Страница 35: ...g to remove components Page 57 2 1 1 4 3 2 Slide the slider switch in the direction of the arrow 1 and hold it in place Slide the slider switch in the direction of the arrow 2 Open the battery compartment cover 3 Remove the rechargeable battery from the battery compartment 4 Fujitsu 33 ...

Страница 36: ...Working with the notebook Installing a battery 1 Insert the battery in the battery compartment 1 34 Fujitsu ...

Страница 37: ...he catches of the battery compartment cover in the openings on the device 2 The battery compartment cover can only be closed if the battery is locked Close the battery compartment cover 3 Slide the slider switch in the direction of the arrow 4 Fujitsu 35 ...

Страница 38: ... 10 minutes Energy saving S3 After 20 minutes After 15 minutes Hibernate mode S4 After 1 hour After 30 minutes Set the energy saving functions in your Control Panel Set the screen saver in your Control Panel or Right click on the desktop Activate the screen saver by clicking on Personalize Change Screen Saver If you need further information about an option you can get help with most settings by pr...

Страница 39: ...slot The label should be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard To avoid any loss of data always follow the correct procedure for removing the card see the documentation for your operating system 1 2...

Страница 40: ...ponents on and off Press the button to start the WirelessSelector The wireless indicator will illuminate when one or more wireless components are switched on If you switch off the wireless components the wireless LAN antenna and the Bluetooth module will also be switched off You can activate and deactivate the installed wireless components individually using the WirelessSelector program Pay attent...

Страница 41: ...an option You can use it to establish a connection to a local network LAN Local Area Network Pull the LAN adapter out of the LAN port on the notebook in the direction of the arrow 1 2 Push the LAN adapter upwards in the direction of the arrow 1 Plug the network cable into the LAN adapter 2 Connect the network cable to your network port Your network administrator can help you to configure and use t...

Страница 42: ...ort replicator Portreplicator Ports 11 1 2 3 4 6 7 8 9 12 10 5 1 Security Lock device 2 USB ports USB 3 0 3 eSATA port connection 4 LAN port 5 Display Ports 6 DVI D monitor port 7 External monitor port VGA 8 DC input connector DC IN 9 Headphones and microphone port 10 ON OFF button 11 Connector on the port replicator for the docking port on the bottom of the notebook 12 Unlocking lever The DVI por...

Страница 43: ... environment Connecting the notebook to the port replicator The AC adapter must be connected to the port replicator when the notebook is connected to the port replicator We recommend that the notebook is not operated with the LCD screen closed when the notebook is connected to the port replicator The resulting overheating can cause reduced performance and increased activity of the integrated fan P...

Страница 44: ...ng This profile will be loaded as soon as the notebook is connected to a port replicator of the same type Switching on the notebook via the port replicator Press the ON OFF button on the port replicator to switch the notebook on The power on indicator of the port replicator lights up Switching off notebook via port replicator Close all applications and then shut down your operating system please r...

Страница 45: ...he port replicator during operation We recommend that the notebook is switched off or that the appropriate undocking function provided by the operating system is executed Switch the notebook off 2 1 1 2 2 Pull the unlocking lever in the direction of the arrow 1 until you hear the notebook unlatch Lift off the notebook 2 Fujitsu 43 ...

Страница 46: ...unctions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance Setting up the palm vein sensor Palmveinsensor Palmveinsensor Whether your device has a palm vein sensor or not depends on ...

Страница 47: ...information on the fingerprint sensor in the appendix Miscellaneous Information Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensington Lock Cable a sturdy steel cable to help protect your notebook from theft The Kensington Lock Cable is available as an accessory Fujitsu recommends the use of a combination lock K Fit the Ken...

Страница 48: ... you access to some of the functions You can only set up a user password if a supervisor password has already been assigned Calling and using the BIOS Setup Utility is described in the chapter Settings in BIOS Setup Utility Page 66 Assigning the supervisor and user passwords Start the BIOS Setup Utility and go to the Security menu Select the Set Supervisor Password field and press the Enter key Wi...

Страница 49: ...eboot with the password removed With the supervisor password you simultaneously deactivate the user password Password protection for booting the operating system With the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 46 you can also prevent booting of the operating system Operatingsystem Activating system protection Start th...

Страница 50: ...ss the Enter key Select the entry Enabled to enable the TPM Once you have enabled the TPM the Clear Security Chip menu item appears You can clear the holder in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the...

Страница 51: ... can use your Smart Card as an alternative to password protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two Smart Cards Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you Inserting the Smart Card Do not use force when inserting and removing the Smart Card Make sure that fore...

Страница 52: ... connect or disconnect cables during a thunderstorm Never pull at a cable when disconnecting it Always grasp the plug With some devices such as USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of ...

Страница 53: ... Port on device and on optional port replicator Analog external monitor port VGA on device and on optional port replicator Digital DVI D monitor port only on optional port replicator Switch off the notebook and the external monitor Plug the data cable of the external monitor into the desired monitor port First switch on the external monitor and then the notebook You can also switch back and forth ...

Страница 54: ...ces while the operating system is running USB 1 x has a maximum data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port of the notebook Device drivers USB devices wil...

Страница 55: ...ed when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephony require a driver in order to utilize the USB charging function In this case the USB charging function will not work when the notebook is switched off as no drivers are active when the notebook is switched off You can us...

Страница 56: ...wn external power supply available The data transfer rate is up to 2 400 Mbps eSATA Connect the data cable to the external device Connect the data cable to the eSATA port Device drivers The eSATA hard disk is automatically recognized by your operating system and installed You will find more information in the documentation for the external SATA hard disk and the operating system Safe removal of eS...

Страница 57: ...ers are disabled If you buy a cable from a retailer please note the following information The headphone port on your notebook is a 3 5 mm jack socket If you want to connect headphones or speakers you will need a 3 5 mm jack plug Microphone port Connectingaudiodevices Audioconnections Connectingmicrophone The microphone port allows you to connect an external microphone a MiniDisc player MP3 player ...

Страница 58: ...components Switch off your notebook and remove the AC plug from the power outlet Always remove the battery Take care when you use the locking mechanisms for the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as a lever to remove covers Instructions Boards ESD Boards with electrostatic sensitive devices ESD are marked with the label shown When handli...

Страница 59: ... During installation removal of memory modules the battery must remain removed from the notebook and the notebook must not be connected to the AC adapter see Preparing to remove components Page 57 Only use memory modules that have been approved for use in your notebook see chapter Technical data Page 76 Never use force when installing or removing a memory module Make sure that no foreign objects f...

Страница 60: ...ing and installing components during servicing Remove the cover Prepare for memory expansion see Preparing to remove components Page 57 1 1 2 2 Remove the screw 1 Lift the cover off the notebook 2 58 Fujitsu ...

Страница 61: ...morymodule The memory module will fold upwards 2 Pull the memory module out of its slot in the direction of the arrow 3 Installing a memory module 2 a 1 Insert the memory module with the contacts and the recess a forward in the slot 1 Memoryexpansion Memorymodule Carefully push the memory module downwards until you feel it click into place 2 Fujitsu 59 ...

Страница 62: ...g servicing Attaching the cover 1 1 1 1 1 1 2 2 1 Place the cover into position following the direction of the arrow 1 Fasten the cover in place with the screw 2 Complete the memory expansion see Finishing component removal Page 65 60 Fujitsu ...

Страница 63: ...Removing and installing components during servicing Removing and installing the hard disk Removing the cover 1 1 1 1 1 2 2 Remove the screw 1 Fujitsu 61 ...

Страница 64: ...rom each other If you install the wrong screws components may be damaged The screws are not all the same length and when the cover is installed the correct screws must be used Lift the cover off the notebook 2 Removing the hard disk 1 1 To release the hard disk from the contacts pull the hard disk in the direction of the arrow 1 2 Remove the hard disk from the hard disk access compartment 2 62 Fuj...

Страница 65: ...alling components during servicing Installing a hard disk 1 Place the hard disk into the hard disk access compartment 1 2 2 Pull the hard disk in the direction of the arrow 2 until it engages in the contacts Fujitsu 63 ...

Страница 66: ...Removing and installing components during servicing Attaching the cover 1 1 1 1 2 2 1 Place the cover in the correct location 1 Tighten the screw 2 64 Fujitsu ...

Страница 67: ...ed or changed the system components as required please prepare your device for operation again as follows Install the battery again see Installing a battery Page 34 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that were previously disconnected Fujitsu 65 ...

Страница 68: ...S processor and notebook System set calendar clock configure SATA drive Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtility D...

Страница 69: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Страница 70: ...rd entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Utility...

Страница 71: ...tion and all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly ...

Страница 72: ...ad LCDscreen LCDscreen Cause Troubleshooting Reflected glare Turn the notebook or alter the tilt of the LCD screen Increase the brightness of the screen The external monitor remains blank Monitor Cause Troubleshooting Monitor is switched off Switch the external monitor on Power saving has been activated monitor is blank Press any key to continue Brightness is set to dark Adjust the brightness of t...

Страница 73: ...nge the following setting Set the screen resolution Set the screen resolution as described in the documentation for your operating system Select monitor Select monitor 1 or 2 as described in the documentation for your operating system The notebook does not start after switching it on Notebook Cause Troubleshooting The battery is not installed correctly Check whether the battery is installed correc...

Страница 74: ...on supplied with the printer The printer is not connected correctly Check that the data cable connecting the notebook to the printer is properly connected The printer driver is faulty or not correctly installed or it is the wrong printer driver Check whether the correct printer driver is loaded refer to the printer documentation The wireless connection to a network does not work Thewirelessconnect...

Страница 75: ...nlock your notebook with a Supervisor PIN User and or supervisor password forgotten Userpassword Supervisorpassword Cause Troubleshooting Forgotten password If you have forgotten your user password enter the supervisor password or contact your system administrator If the supervisor password is also no longer available please contact our Hotline Service Desk You must provide proof of ownership for ...

Страница 76: ... Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard co...

Страница 77: ...en prompted to do so Real time clock error Contact your sales outlet or our customer service center nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service center System battery is dead Replace and run SETUP Contact your sales outlet or our customer service center System cache error Cache disabled Contact your sales outlet or our customer service ...

Страница 78: ...f network Intel Dual Band Wireless 7265NGW Stone Peak 11a b g n 11ac Wi Fi based Transfer rate Automatic switching IEEE802 11 a and g 54 Mbps max data rate IEEE802 11n 300 Mbps max data rate IEEE802 11ac up to 1 3 Gbps Active frequency 802 11n 2 4 GHz or 5 GHz 802 11b g 2400 2473 MHz 802 11a 4900 5850 MHz 802 11ac 5 GHz Typical operating distances 802 11a 40 ft 12 m 54 Mbps 300 ft 91 m 6 Mbps 802 ...

Страница 79: ...oc connection 10 units Wi Fi based means that the interconnectivity test of the organization that guarantees the interconnectivity of Wireless LAN Wi Fi Alliance has been passed The operating distances given above increase or decrease depending on factors such as the number of walls reflecting material or interference by external RF sources Network key encryption WEP occurs with the number of bits...

Страница 80: ...ata Electrical data Primary 65 W Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic Secondary Rated voltage 19 V Max rated current 3 42 A An additional AC adapter or AC cable can be ordered at any time 78 Fujitsu ...

Страница 81: ... you RBRC has drop off points at tens of thousands of locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a coop...

Страница 82: ... not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION For co...

Страница 83: ...the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average hou...

Страница 84: ...ty This device complies with Part 15 of the FCC Rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation 82 Fujitsu ...

Страница 85: ...ructions included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connectin...

Страница 86: ...ne the receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power wireless devices emit low levels of radio...

Страница 87: ...erence received including interference that may cause undesirable operation Modifications not expressly authorized by Fujitsu America Inc may invalidate the user s right to operate this equipment Restrictions concernant l exportation Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États Unis sans un permis d exportation du département d...

Страница 88: ...atériel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément à la limite p i r e maximale permise selon l annexe A9 2 afférent aux périphériques RSS210 En outre les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux ce qui signifie qu ils sont prioritaires des bandes 5 250 5 350 MHz et 5 65...

Страница 89: ...s are capable of five operating modes IEEE802 11a IEEE802 11ac IEEE802 11b IEEE802 11g and IEEE802 11n The WLAN device is Wi Fi certified and operates as applicable at the maximum data rate of 450 Mbps in IEEE802 11n mode 300 Mbps in this configuration 54 Mbps in IEEE802 11g mode and 11 Mbps in IEEE802 11b mode The WLAN devices support the following encryption methods WEP TKIP CKIP and AES encrypt...

Страница 90: ...ired network devices by communicating through an Access Point In infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases 88 Fujitsu ...

Страница 91: ... 11b IEEE802 11g and IEEE802 11n The WLAN device operates in the 2 4 GHz ISM band and the 5 GHz lower middle and upper UNII bands Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2 4 GHz frequency range as IEEE802 11b g n devices Interference by microwaves does not occur with IEEE802 11a radio which operates in the 5 GHz RF band Wireless devices that ...

Страница 92: ...ish wireless network connectivity using the software that is built into Windows Vista Support for most industry standard security solutions is contained in this software Pre defined parameters are required for this procedure Consult your network administrator for these parameters 1 From the Modern Start screen press Windows X then select Control Panel from the menu 2 If the Control Panel is not in...

Страница 93: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Страница 94: ...erlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP u...

Страница 95: ...LCD screen and is exempt from the criteria for minimum distance because of its low power consumption The transmitter used in this system must not be operated together with other antennas or transmitters Canadian Notice To prevent radio interference to licensed services this system is designed for use in indoor spaces in buildings and not directly at window openings to allow a maximum shielding War...

Страница 96: ...nect your system to an external drive before beginning the following steps 1 Launch System Restore and Recovery from the desktop icon It will allow you to create the Bootable Disk and the Recovery Image Disk Set 2 On Step 1 Select the Bootable Disk from the list a Select a media type b Notice the number of disks that are needed for the set c Click Next to proceed 3 On Step 2 Confirm your Recovery ...

Страница 97: ... save the software packages to the external writable media or drive 4 Click on the Save Packages button 5 Fujitsu Software Extractor copies the zipped software packages and Readme files and extracts the Auto Installer folder to the selected location Note The extracted Auto Installer will later be used to install the software automatically on the system in the event of generic image restoration whe...

Страница 98: ...ity to proceed 5 Three tool options appear Diagnostics Recovery and Utility refer to the Recovery and Utility tools section below for instructions on how to use these tools 6 If this was successful please skip the next step and go to Recovery and Utility tools 7 If this was NOT successful please go to the next step Running Recovery and Utility from the Bootable disk To verify change the boot up pr...

Страница 99: ... Recovery tool The Recovery tool contains two options Restore C Drive Restore recovery image only C drive Restore Full Hard Drive Restore recovery image full hard drive You can use these tools to restore the Recovery Image from the hidden partition and perform a full hard drive recovery Please refer to instructions above for details on how to create a Recovery Image Restore the Recovery Image from...

Страница 100: ... disk including all partitions To delete hard disk data 1 Click the Hard Disk Data Delete button The progress bar appears followed by the EULA screen 2 Agree to the EULA and click Next 3 Choose the hard disk from which the data should be deleted in the list of hard disks and click Next The Partition Creation utility is used to change the C and D drive partition sizes To run this utility This is no...

Страница 101: ...ecting Agree option and clicking Next 9 Click Next on the Recovery Disk Check screen to verify that the bootable disk has been inserted into the optical drive 10 The Checking for Recovery Disk screen appears followed by the prompt to insert the first disk Click OK to continue Repeat this step for all disks After all recovery disks have been checked and the check has been completed click Next 11 Fo...

Страница 102: ... for Fujitsu Software Auto Installer accept the EULA otherwise continue 5 Then Fujitsu Software Auto Installer user interface will be launched providing ability to auto install the essential access software on the system 6 It is recommended that you install all the software in the listed order You can Select All to install the software in the order listed 7 Click Install to start the installation ...

Страница 103: ...lation support for the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are downloaded from web it is important to download the Auto Installer Software package and the model language specific Readme file i...

Страница 104: ...M will allow you to view and download a list of the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM Utility go to the Support Site http support fujitsupc com CS Portal support do srch DOWNLOADS If you are planning on downgrading upgrading or changing versions of your operating system during this process please see the User s Gu...

Страница 105: ...s 56 Bonus Apps 19 C Caps Lock 24 Indicator 21 Caps Lock key 24 Charge capacity battery 32 Charging back up battery 70 Choose a location 18 Cleaning 16 Components Installing Removing 56 Configuration BIOS Setup Utility 66 Configuring hardware 66 Configuring system 66 Connecting audio devices 55 Connecting headphones 55 Connecting microphone 55 Crystal View screen cleaning 16 Ctrl Alt Del 26 Cursor...

Страница 106: ...d handling 37 inserting 37 removing 37 Memory expansion installing 59 removing 59 Memory module Important notes 57 installing 59 removing 59 Memory removal see memory expansion 57 Microphone 38 Mobile operation 15 Monitor connecting 51 no image 71 remains blank 70 unstable image 71 Monitor port see VGA socket 51 N Notebook before traveling 15 cleaning 16 does not start 71 not working 72 operating ...

Страница 107: ...entering 46 Forgotten 73 removing 47 Switch off speakers 25 Switch on speakers 25 Switching between screen outputs 26 Switching on the notebook 22 Switching on for the first time 19 System expansion 57 see memory expansion 57 System settings BIOS Setup Utility 66 T Tab key 24 Technical data 76 AC adapter 78 notebook 76 The wireless connection to a network does not work 72 Time not correct 70 Tips ...

Страница 108: ...Index W Webcam 31 Windows key 24 Winter time 70 wireless components Safety notes 14 Wireless LAN Safety notes 14 switching module off 90 switching module on 90 Wrong date time 70 106 Fujitsu ...

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