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Troubleshooting and tips

Error message/cause

Troubleshooting

Keyboard controller error

►

Switch off the notebook with the ON/OFF
switch.

►

Wait 3 - 5 seconds and switch on the
notebook again.

Keyboard error

If you use an external keyboard:

►

Check the connection and reboot the
notebook.

nn Stuck key

►

Make sure that no key is pressed.

Operating system not found

►

Check in the

BIOS Setup

whether your hard

disk has been set correctly.

►

Make sure that the operating system is
installed on the corresponding drive.

Press <F1> to resume, <F2> to SETUP

This error message appears if an error occurs
during the self-test before starting the operating
system.

►

Press the

F1

function key to start the

operating system.

►

Press the function key

F2

to access the

BIOS Setup

.

Previous boot incomplete - Default configuration
used

Default values have been set for certain

settings because of an error which occurred in
the previous system boot. Check the settings in
the BIOS Setup.

►

Press the

F1

function key when prompted

to do so.

Real time clock error

►

Contact your sales outlet or our customer
service center.

nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz

►

Contact your sales outlet or our customer
service center.

System battery is dead - Replace and run SETUP

►

Contact your sales outlet or our customer
service center.

System cache error - Cache disabled

►

Contact your sales outlet or our customer
service center.

System timer error

►

Contact your sales outlet or our customer
service center.

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Содержание LIFEBOOK T939

Страница 1: ...System Operating Manual FUJITSU LIFEBOOK T939 ...

Страница 2: ...es Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2019 Fujitsu America Inc All rights reserved FPC65 7871 01 ...

Страница 3: ...4 First time setup of your device 19 Working with the notebook 23 Security functions 64 Connecting external devices 71 Removing and installing components during servicing 77 Settings in BIOS Setup Utility 86 Troubleshooting and tips 89 Technical data 97 Manufacturer s notes 102 FCC and IC Regulatory Information 105 Appendix 109 Index 124 ...

Страница 4: ...arks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc USA The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are either a registered trademarks or trademar...

Страница 5: ...tching on the device for the first time 21 Installing Bonus Apps 22 Working with the notebook 23 Status indicators 23 Opening the notebook 26 Switching the notebook on 27 Programming the ON OFF switch 27 Different ways to use your notebook 28 From notebook to Tablet PC 28 Select display orientation portrait or landscape format 30 From Tablet PC to notebook 31 Switching off the notebook 32 Closing ...

Страница 6: ...urity functions 64 Brief overview of the security functions 65 Configuring the palm vein sensor configuration dependent 66 Using the Security Lock 66 Configuring password protection in BIOS Setup Utility 67 Protecting BIOS Setup Utility supervisor password and user password 67 Password protection for booting the operating system 68 Password protection for the hard disk 69 Smart Card reader 69 Inse...

Страница 7: ...ok s date or time is incorrect 90 Battery indicator does not illuminate 90 When certain characters are entered on the keyboard only numerals are written 90 The notebook s LCD screen remains blank 90 The LCD screen of the notebook is difficult to read 91 The external monitor remains blank 91 The external monitor is blank or the image is unstable 91 The cursor does not correctly follow the stylus mo...

Страница 8: ... Notice 108 Avis pour le Canada 108 Appendix 109 Before Using the Optional Wireless LAN 109 Wireless LAN Devices Covered by this Document 109 Characteristics of the WLAN Device 109 Wireless LAN Modes Using this Device 110 Deactivating Disconnecting the WLAN Device 112 Configuring the Wireless LAN 113 Configuring the WLAN Using Windows 113 Connection to the network 113 Troubleshooting the WLAN 114 ...

Страница 9: ...1250 E Arques Avenue Sunnyvale CA 94085 408 746 6000 Base Model Configuration LIFEBOOK T939 Notebook Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired opera...

Страница 10: ...Declarations of conformity 1 1 Declaration of conformity 8 Fujitsu ...

Страница 11: ...Shopping Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and ap...

Страница 12: ... g your password Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross...

Страница 13: ...e device Please familiarize yourself with these items before you start to work with the device Notebook open 9 10 6 8 1 2 3 1 5 7 7 6 4 1 Microphone 2 WebCam configuration dependent 3 WebCam LED indicator configuration dependent 4 Rear webCam 5 ON OFF switch 6 Status indicator 7 Speaker 8 Palm vein sensor configuration dependent 9 Touchpad 10 Touchpad button Fujitsu 11 ...

Страница 14: ...crophone port 5 SmartCard reader Right hand side 1 2 3 4 5 6 7 8 1 Stylus slot 2 Tether eyelet for optional stylus tether 3 Memory card slot 4 USB port 3 0 with charging function Anytime USB charge 5 USB 3 1 Gen 1 port with charging function USB Type C 6 HDMI port 7 LAN connector removable 8 VGA monitor port 12 Fujitsu ...

Страница 15: ...trols Bottom 4 2 5 3 2 1 1 Battery compartment with SIM card slot under the battery 2 Battery unlocking device 3 M 2 module compartment 4 Memory upgrade compartment 5 Battery replacement status indicator Fujitsu 13 ...

Страница 16: ...into contact with lead a chemical which in California is held to be a possible cause of birth defects and other damage to fertility Wash your hands after using the device Avoid placing your computer on uneven or unstable work surface Do not place objects or apply heavy pressure on your computer Do not apply too much force to the display corners Do not rotate display with excessive force Do not pic...

Страница 17: ...r into hazardous environments e g gas station paintshops as the transmitted radio waves can cause an explosion or a fire For further information on how to switch the radio components on and off refer to chapter Switching the wireless components on and off Page 58 Energy saving Notes Energy Powersaving Switch the notebook off when it is not in use Switch off any connected external devices when they...

Страница 18: ... If this is not the case obtain the appropriate AC adapter for your notebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated radio comp...

Страница 19: ...g jolts and bumps use a notebook carrying case to transport your notebook Storing the notebook If storing your notebook for a month or longer turn it off fully charge the battery then remove and store all the Lithium Polymer batteries in a suitable location Store your notebook in a cool dry location Temperatures should remain between 13 ºF 25 ºC and 140 ºF 60 ºC Store your notebook and batteries s...

Страница 20: ...nd the coating of the LCD screen Never use compressed air for cleaning the notebook If your notebook has a Smart Card slot be very careful to avoid any liquid entering the slot as this can damage the notebook Further information on cleaning the notebook The notebook does not float If the notebook is exposed to water or other liquids with its connections open liquid can penetrate the notebook and c...

Страница 21: ...witch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instruc...

Страница 22: ...lease note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Maki...

Страница 23: ... system is pre installed on the hard disk 1 Slide the ON OFF switch 1 to the right to switch on the notebook The ON OFF switch returns automatically to its original position During the installation process follow the on screen instructions You can find information and help on the Windows operating system functions on the Internet at http windows microsoft com Fujitsu 21 ...

Страница 24: ...kbox adjacent to your selection or Click Select All if you would like to install all available applications Applications that are already installed appear in grey those that are available for installation appear in blue To confirm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will prompt y...

Страница 25: ...ng external devices Page 71 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 14 Status indicators Statusindicators Symbols The status indicators provide information about the status of the power supply the drives and the keyboard functions etc F Fujitsu 23 ...

Страница 26: ...s the battery charge of the two installed batteries The indicator lights up white The battery is between 51 and 100 charged The indicator light is orange The battery is between 13 and 50 charged The indicator lights up red The battery is between 0 and 12 charged The indicator is flashing orange The battery state of charge is being checked for four seconds after battery installation The indicator i...

Страница 27: ...device is ready for battery replacement Replace the battery The indicator is flashing orange The device is ready for battery replacement but the battery charging level of the buffer battery is low Replace the battery quickly Caution If the battery replacement takes too long the device may switch itself off Any data not saved may be lost The indicator light is orange The device is not yet ready for...

Страница 28: ...Working with the notebook Opening the notebook Fold the LCD screen upwards 26 Fujitsu ...

Страница 29: ...1 is lit as long as the system is switched on Programming the ON OFF switch You can program the ON OFF switch Operating system Menu Windows 10 Windows 10 Start Control Panel Browse Control Panel Power Options Choose what the power buttons do If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed information can be found in the ch...

Страница 30: ... or as a notebook just as you wish Please note that the monitor cannot be turned completely on its own axis Stop turning the monitor as soon as you feel resistance No guarantee services can be offered for damage caused due to incorrect turning From notebook to Tablet PC Raise the LCD screen into a vertical position 28 Fujitsu ...

Страница 31: ...n both sides Turn the screen to the left or right in the direction of the arrow At first you will feel some slight resistance then the screen will turn easily and without friction Turn the screen further until it has turned 180 and the hinge latches in Fujitsu 29 ...

Страница 32: ... for the display or whether the screen orientation should automatically adjust to the orientation of the tablet PC You can change these settings under Control Panel Hardware and Sound Windows Mobility Center Rotate screen In the settings there are profiles saved for operation with different screen orientations These profiles have preset standard configurations that can be modified as desired These...

Страница 33: ...Working with the notebook From Tablet PC to notebook Raise the LCD screen into a vertical position Fujitsu 31 ...

Страница 34: ... damage caused due to incorrect turning Hold the screen on both sides as far down as possible and then turn the screen It will turn easily and without resistance Turn or move the screen further until it has turned 180 and the hinge latches in Switching off the notebook Notebook Close all applications and then shut down your operating system please refer to the Operating system manual 32 Fujitsu ...

Страница 35: ...andwriting recognition For detailed information on handwriting recognition see the documentation for your operating system At present handwriting recognition on Windows supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrill...

Страница 36: ...both hands Using the device as a Tablet PC You can execute commands as follows using the stylus supplied with your device using your finger Using your fingers You can execute certain commands by using your finger tip on the touchscreen of your device Alternatively everything which you can select or activate using your finger tip can also be selected or activated using the stylus Calibrating the Du...

Страница 37: ...ether is available as an optional extra and you can use this to tie the eyelet on the stylus to the eyelet on the Tablet PC Use only the stylus that was provided with your Tablet PC Do not use any other pointed object as a substitute that was not specially designed for your Tablet PC Replace the stylus tip if it is worn The warranty does not cover a scratched screen While writing take care that yo...

Страница 38: ...in spite of pressing the stylus down firmly The screen responds to entries made with the tip of the finger or the stylus when the tip of the finger or the stylus directly touches the screen You can use the stylus to perform almost all functions for which you would otherwise use a mouse Action Mouse Stylus Selecting menu items Click with the left mouse button Tap on the menu entry with the tip of t...

Страница 39: ...ttery is fully charged Adjusting the stylus Operating system Menu Windows 10 Under System Control Hardware and Sound Pen and Touch you can make various settings for the stylus Calibrating the stylus Before first use with the stylus you must calibrate your Tablet PC via the operating system so that it recognizes the stylus as accurately as possible You should also always repeat the calibration if t...

Страница 40: ...You can secure the stylus with a stylus tether to prevent accidentally dropping it or losing it Secure the end of the stylus tether with the smaller loop to your stylus Secure the end of the stylus tether with the larger loop to your notebook 38 Fujitsu ...

Страница 41: ... to select and execute commands They correspond to the buttons on a conventional mouse You can also deactivate the touchpad via a key so that you cannot move the pointer on the monitor unintentionally see chapter Hot keys Page 43 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touc...

Страница 42: ...life of the notebook The keyboard has been designed to provide all the functions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of the keys applies to the Windows operating system Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The following illustration sho...

Страница 43: ...ted on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again CapsLockkey CapsLock Shift Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed Shiftkey Shift Fn key The Fn key enables the special fu...

Страница 44: ...end of the line document page cell or screen of where the cursor is positioned Bilingual keyboard Insert key When pressing the Insert Insert Insér key you change between two input modes 1 Typeover mode When typing you overwrite the character at the current cursor position 2 Insert mode While typing another character at the current cursor position is inserted All characters right of the cursor will...

Страница 45: ...y at Windows startup see chapter F Lock settings Page 45 Hot key Description Enable Disable the microphone This hot key enables and disables the microphone Microphone Microphone Switch the speakers on and off This hot key switches your notebook s speakers off or on Speaker Speaker Decrease the volume This hot key reduces the volume of the internal speakers Volume Increase volume This hot key incre...

Страница 46: ...l monitor Fn F10 Switchbetweendisplayoutputs Bilingual keyboard Create a screnshot With this hot key a screenshot of the current screen image is created and stored in the clipboard Bilingual keyboard Enable Disable virtual number keys This hot key enables and disables the virtual number keys Those characters are issued which are located at the top right corner of the respective keys Function keys ...

Страница 47: ... keys Press the hot key alone Function keys become the secondary keys Press Fn function key Key combinations Keycombinations The following description of key combinations applies to Windows operating systems Some of the following key combinations may not function in other operating systems or with certain device drivers Other key combinations are described in the relevant manuals supplied with you...

Страница 48: ...yboard Enable Disable Scroll Lock This key combination activates special functions which differ from application to application Fn ScrollLock Toggle backlit keyboard settings This key combination toggles the backlit keyboard settings between low high and off configuration dependent Shift Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system In add...

Страница 49: ...you can output the characters shown on the upper right of the keys The key assignment shown below may be different from the keyboard layout of your device 7 8 9 4 5 6 1 2 3 0 1 Character valid when the Num Lk bilingual keyboard Num Lk Num key is not active 2 Character valid when the Num Lk bilingual keyboard Num Lk Num key is active Further information about the status indicators can be found in c...

Страница 50: ...th a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook base must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD display may flicker while the light level is adjusted Further information on use of the webcam and additional settings for your webcam ...

Страница 51: ...gered If you do not connect the AC adapter within five minutes after the alert tone your notebook will automatically switch off Monitoring the battery state of charge Battery batterychargemeter Windows also has a Battery charge meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the state of charge of the battery Batte...

Страница 52: ...B cable USB Type C to disconnect the connection You can replace the device s battery without having to switch the device off first The device has a built in buffer battery for this purpose If the battery is unlocked while the device is in operating mode Sleep Mode will automatically be activated Before removing the battery please check the battery replacement status indicator see Status indicators...

Страница 53: ...whether the device is ready for battery replacement see Status indicators Page 23 The status indicator only lights up if the device is switched on during battery replacement If the device is not ready for battery replacement and the battery is replaced nonetheless the device will switch itself off Any data not saved may be lost Remove the battery from the battery compartment 4 Fujitsu 51 ...

Страница 54: ...partment 1 Slide the battery lock slider switch in the direction of the arrow 2 The battery is secured The battery replacement status indicator 3 goes out Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that were previously disconnected 52 Fujitsu ...

Страница 55: ... Set the energy saving functions in your Control Panel If you need further information about an option you can get help with most settings by pressing F1 to open the Microsoft Help When the notebook is in energy saving mode the following must be remembered During energy saving mode open data is held in main memory or in a swap file on the hard disk Never switch the notebook off while it is in an e...

Страница 56: ...otebook supports the following formats Secure Digital SDTM Card SDHC SDXC Inserting the memory card Gently push the memory card into the slot until you feel it click into place The label area must be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the s...

Страница 57: ...crophone Microphone Speaker Volumecontrol You can find information about the exact position of speakers and microphones in chapter Ports and controls Page 11 Please refer to chapter Hot keys Page 43 for information on setting the volume and also enabling disabling the speakers using keys If you attach an external microphone the built in microphone is disabled When you connect headphones or externa...

Страница 58: ...y the provider of the SIM card Inserting a SIM card Remove the rechargeable battery see Removing a battery Page 50 1 2 4 5 3 Remove the SIM card carrier from its location 1 Remove the SIM card holder 2 Place the SIM card in the SIM card holder as illustrated 3 Place the SIM card holder with the SIM card on the SIM card mount 4 Push the SIM card mount back into its mounting slot 5 Install the recha...

Страница 59: ...ard carrier from its location 1 Remove the SIM card holder from the SIM card mount 2 Remove the SIM card from the SIM card carrier 3 Place the SIM card holder with the SIM card on the SIM card mount 4 Push the SIM card mount back into its mounting slot 5 Install the rechargeable battery again see Installing a battery Page 52 Fujitsu 57 ...

Страница 60: ...nsmission unit antenna will all be switched off when you switch off the wireless components Pay attention to the additional safety notes for devices with wireless components provided in the Important notes Page 14 section Details on using a wireless LAN can be found in the online help system included in the wireless LAN software You can obtain more information on 4G from your service provider Conf...

Страница 61: ...ea Network Pull the LAN adapter out of the LAN port on the notebook in the direction of the arrow 2 1 Push the LAN adapter upwards in the direction of the arrow 1 Plug the network cable into the LAN adapter 2 Connect the network cable to your network port Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This ty...

Страница 62: ...keyboard You need only connect the notebook to the dock in order to work with your peripheral devices Ports on the dock dock Ports 1 9 10 8 3 4 5 6 2 7 2 8 1 Combined headphones microphone port 2 USB 3 1 Gen 1 port USB Type A 3 VGA monitor port 4 HDMI 5 Displayport 6 LAN port 7 USB 3 1 Gen 1 port for data connection only USB Type C 8 ON OFF button with power on indicator 9 DC input connector DC IN...

Страница 63: ...ock and the AC adapter on a heat sensitive surface Do not expose the dock to extreme environmental conditions Protect the dock from dust humidity and heat Connecting the AC adapter to the dock 3 1 2 Connect the AC cable to the AC adapter 1 Plug the AC cable into the power outlet 2 Connect the AC adapter cable to the DC jack DC IN of the dock 3 When the notebook is connected to a dock the operating...

Страница 64: ...m the DC jack DC IN of the notebook 1 2 Connect one end of the USB cable USB Type C to the USB 3 0 port with charging function USB Type C on the notebook 1 Connect the other end of the USB cable USB Type C to the USB 3 0 port for data connection and power supply USB Type C on the dock 2 62 Fujitsu ...

Страница 65: ... operating system please refer to the manual for the operating system If the notebook cannot be shut down properly press the ON OFF button on the dock for approx four seconds The notebook will switch off However any unsaved data may be lost in the process Disconnecting the notebook from the dock Disconnect the supplied USB cable USB Type C from the USB 3 1 Gen 1 port USB Type C on the notebook Fuj...

Страница 66: ...ur password you may be locked out of the system and unable to access your data Therefore please note the following information Make regular backups to external optical disks such as external hard drives CDs DVDs or Blu ray Discs Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our S...

Страница 67: ...tup and activate the password protection for the operating system and hard disk as desired Boot from Removable Media Prevents unauthorized booting of an operating system from external media e g USB stick USB CD ROM drive etc In the BIOS Setup go to the Security menu and edit the Boot from Removable Media option Owner Information Display service desk or owner information during the boot process In ...

Страница 68: ...rther information on the palm vein sensor in the appendix Miscellaneous Information Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensington Lock Cable a sturdy steel cable to help protect your notebook from theft The Kensington Lock Cable is available as an accessory Fujitsu recommends the use of a combination lock Fit the K...

Страница 69: ...s of the BIOS Setup Utility while the user password will only give you access to some of the functions You can only set up a user password if a supervisor password has already been assigned Calling and using the BIOS Setup Utility is described in the chapter Settings in BIOS Setup Utility Page 86 Assigning the supervisor and user passwords Start the BIOS Setup Utility and go to the Security menu S...

Страница 70: ...eboot with the password removed With the supervisor password you simultaneously deactivate the user password Password protection for booting the operating system With the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 67 you can also prevent booting of the operating system Operatingsystem Activating system protection Start th...

Страница 71: ...SO standard 7816 1 2 or 3 These Smart Cards are available from various manufacturers With the appropriate software you can use your Smart Card as an alternative to password protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two Smart Cards Always keep one of the Smart Cards in a safe place if you are carrying the other Smart ...

Страница 72: ...r in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys From the Exit menu select the option Exit Saving Changes Press the Enter key and select Yes The notebook restarts and the TPM is switche...

Страница 73: ... some devices such as USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external devices require special drivers see the operating system and external device documentation HDMI port HDMIport...

Страница 74: ...screen output Monitor VGAsocket Monitorport Monitorport Analog external monitor port VGA on notebook or on optional dock Digital Display Port on the optional dock Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch back and forth between the external monitor...

Страница 75: ...maximum data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps USB 3 1 Gen 1 has a data transfer rate of up to 5 Gbps USB 3 1 Gen 2 has a data transfer rate of up to 10 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a ...

Страница 76: ...Configurations menu of the BIOS Setup Utility Calling up and using the BIOS Setup Utility is described in section Settings in BIOS Setup Utility Page 86 USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the operating system is running Additional information can be found in the documentation for the USB devices USB 3 1 Gen 1 has a data transfer ...

Страница 77: ...ly if an external USB device is being charged The AC adapter must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephony require a driver in order to utilize the USB charging function In this case the USB charging function will not work when the notebook i...

Страница 78: ...ophone or external speakers to your notebook Connect the audio cable to the external device Connect the audio cable to the headphone port of the notebook The internal speakers are disabled If you purchase a cable from a retailer please note the following information The headphones microphone Line In Line Out headset combi port on your notebook is a 3 5 mm jack socket If you want to connect headpho...

Страница 79: ...components Switch off your notebook and remove the AC plug from the power outlet Always remove the battery Take care when you use the locking mechanisms for the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as a lever to remove covers Instructions Boards ESD Boards with electrostatic sensitive devices ESD are marked with the label shown When handli...

Страница 80: ... During installation removal of memory modules the battery must remain removed from the notebook and the notebook must not be connected to the AC adapter see Preparing to remove components Page 78 Only use memory modules that have been approved for use in your notebook see chapter Technical data Page 97 Never use force when installing or removing a memory module Make sure that no foreign objects f...

Страница 81: ...nstalling components during servicing Remove the cover Prepare for removal see Preparing to remove components Page 78 1 2 Remove the screw 1 Keep the screw in a safe place Lift the cover off the notebook 2 Fujitsu 79 ...

Страница 82: ...morymodule The memory module will fold upwards 2 Pull the memory module out of its slot in the direction of the arrow 3 Installing a memory module 2 a 1 Insert the memory module with the contacts and the recess a forward in the slot 1 Memoryexpansion Memorymodule Carefully push the memory module downwards until you feel it click into place 2 80 Fujitsu ...

Страница 83: ...ng and installing components during servicing Attaching the cover 2 1 Place the cover in the correct location 1 Tighten the screw 2 Complete the installation see Finishing component removal Page 85 Fujitsu 81 ...

Страница 84: ...the screw 1 Keep the screw in a safe place If you are removing more than one component at the same time store the screws for the individual components separately from each other If you install the wrong screws components may be damaged The screws are not all the same length and when the cover is installed the correct screws must be used Lift the cover off the notebook 2 82 Fujitsu ...

Страница 85: ...d installing components during servicing Removing the M 2 module 1 2 Loosen the screw 1 Pull the M 2 module out of the slot on the mainboard in the direction of the arrow 2 and remove it from the casing Fujitsu 83 ...

Страница 86: ... components during servicing Install M 2 module 2 1 Position the M 2 module in the slot on the mainboard at a slight angle in the direction of the arrow 1 Secure the M 2 module in its mounting slot with the screw 2 84 Fujitsu ...

Страница 87: ... component removal Page 85 Finishing component removal After you have removed or changed the system components as required please prepare your device for operation again as follows Install the battery again see Installing a battery Page 52 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that were previously disconnected Fujitsu 85 ...

Страница 88: ...elating to the BIOS processor and notebook System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtilit...

Страница 89: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Страница 90: ...rd entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Utility...

Страница 91: ...d all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced...

Страница 92: ...ff Check whether the battery is installed correctly in its compartment Switch the notebook on The battery is discharged Charge the battery or Install a charged battery or Connect the notebook to a AC outlet using the AC adapter When certain characters are entered on the keyboard only numerals are written Cause Troubleshooting The virtual number keys of your device are activated see Virtual number ...

Страница 93: ...cable is plugged properly into the external monitor and into the power outlet Check whether the data cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the ...

Страница 94: ...d by finger install the driver for the Dual Digitizer model The stylus is in power saving mode Press gently on the tip of the stylus to reactivate the stylus The stylus battery is completely discharged Carefully insert the stylus in its slot on the notebook to charge the stylus battery The notebook does not start after switching it on Notebook Cause Troubleshooting The battery is not installed cor...

Страница 95: ...on supplied with the printer The printer is not connected correctly Check that the data cable connecting the notebook to the printer is properly connected The printer driver is faulty or not correctly installed or it is the wrong printer driver Check whether the correct printer driver is loaded refer to the printer documentation The wireless connection to a network does not work Thewirelessconnect...

Страница 96: ...lightly darker with the key for Decreasing the screen brightness in order to reduce the amount of power being drawn Smart Card reader is not recognized Cause Troubleshooting Smart Card inserted incorrectly Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards downwards device dependent Check whether the Smart Card you are using is supported Your Smart ...

Страница 97: ... appears repeatedly despite troubleshooting measures contact the place of purchase or our customer service center Error message cause Troubleshooting CMOS Battery Bad If the error message occurs repeatedly the back up battery in the notebook is dead Contact your sales outlet or our customer service center System CMOS checksum bad Default configuration used The system configuration information is i...

Страница 98: ... Press the F1 function key to start the operating system Press the function key F2 to access the BIOS Setup Previous boot incomplete Default configuration used Default values have been set for certain settings because of an error which occurred in the previous system boot Check the settings in the BIOS Setup Press the F1 function key when prompted to do so Real time clock error Contact your sales ...

Страница 99: ...endent Resolution FHD 1920 x 1080 pixels HD 1366 x 768 pixels 32 bit Pixel class II Brightness control 11 levels Technology Wide View High Bright Display with LED background lighting Digitizer and glass panel Capacitive touch display with Wacom Active ES pen Hardened glass Webcam Front webcam HD with status indicator Rear webcam 5MP Display adapter Chip Intel UHD Graphics 620 Maximum resolution of...

Страница 100: ...nism class DIN IEC 721 7M2 Operating temperature 5 C 35 C 41 F 95 F Transit temperature 2K2 15 C 60 C 5 F 140 F The data sheet for the device provides further technical data You can find the data sheet on your device or you can download it from the Internet at www fujitsu com us WLAN specifications Type of network Intel Dual Band Wireless AC 9560 11a b g n 11ac Wi Fi based Transfer rate Automatic ...

Страница 101: ...Security Encryption types compatible with WEP TKIP AES WPA 1 0 and WPA 2 0 Encryption key lengths supported 64 bits and 128 bits Maximum recommended number of computers to be connected over wireless LAN during ad hoc connection 10 units or less Wi Fi based indicates that the interconnectivity test of the organization which guarantees the interconnectivity of wireless LANs Wi Fi Alliance was passed...

Страница 102: ...phone port Line In Headphones port Line Out 3 5 mm stereo mini jack Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 35 41 F 95 F Transit temperature 15 C 60 C 5 F 140 F Rechargeable battery For information on the batteries used in your device please see http solutions us fujitsu com www content support contact index php Rated voltage 10 ...

Страница 103: ...o the AC adapter included in the scope of delivery of the notebook and the optionally available USB Type C dock Primary Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic Max rated current 0 7 A to 1 2 A An additional AC adapter or AC cable can be ordered at any time Fujitsu 101 ...

Страница 104: ...attery Recycling Corporation RBRC a nonprofit public service organization dedicated to protecting our environment by recycling old batteries at no cost to you RBRC has drop off points at many convenient locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to th...

Страница 105: ...ook equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They ...

Страница 106: ... computer goes into Sleep mode after 15 minutes When going into Sleep mode the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR al...

Страница 107: ...ons included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connecting cab...

Страница 108: ... the receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power wireless devices emit low levels of radio f...

Страница 109: ...Canada without an approved US Department of Commerce export license This device complies with Part 15 of FCC Rules as well as ICES 003 B NMB 003 B Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesirable operation Modifications not expressly authori...

Страница 110: ...to LE LAN devices Avis pour le Canada Le matériel destiné à un usage sur la bande 5 150 5 250 MHz doit être utilisé uniquement à l intérieur afin de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal Un gain d antenne de 6 dBi est autorisé pour le matériel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conform...

Страница 111: ...xpress Mini cards attached to the main board of the mobile computer The WLAN devices operate in license free RF bands eliminating the need to procure an FCC operating license The WLAN operates in the 2 4GHz Industrial Scientific and Medical ISM RF band and the lower middle and upper bands of the 5GHz Unlicensed National Information Infrastructure UNII bands The WLAN device is Wi Fi certified and o...

Страница 112: ...n as Access Point s Connectivity is accomplished using only client devices in a peer to peer fashion That is why Ad Hoc networks are also known as peer to peer networks Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on...

Страница 113: ... infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases An optional hub for a wired LAN may be required depending upon the type of access point used ADSL modem cable modem or si...

Страница 114: ...ess devices that transmit in the 2 4 GHz range may interfere with operation of WLAN devices in IEEE802 11b g n modes Symptoms of interference include reduced throughput intermittent disconnects and many frame errors It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device Deactivating Disconnecting the WLAN Device Disconnecting the WLAN d...

Страница 115: ... Windows X then select Control Panel from the menu 2 If the Control Panel is not in Classic View select Classic View from the left panel Double click the Network and Sharing Center icon 3 Select Setup a new connection or network 4 Depending upon what type of connection you would like to make make a selection For an infrastructure network select Manually connect to a wireless network 5 Enter the re...

Страница 116: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Страница 117: ...rlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP us...

Страница 118: ...ional information about Bluetooth Technology visit the Bluetooth Web site at www bluetooth com FCC Radiation Exposure Statement This system complies with the FCC limit values for radio frequency radiation in an uncontrolled environment The Bluetooth antenna is located at the top edge of the LCD screen and is exempt from the criteria for minimum distance because of its low power consumption The tra...

Страница 119: ...elays or losses of data are rare when wireless devices such as the WWAN module are used in a normal manner with a well constructed network the card should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless and its affiliates accep...

Страница 120: ...f radio interference In such areas the 4G Sierra Wireless AirPrime EM7455B WWAN Module can transmit signals that could interfere with this equipment On board aircraft In addition to Federal Aviation Authority FAA requirements many airline regulations state that you must suspend wireless operations before boarding an aircraft The WWAN module is capable of transmitting signals that could interfere w...

Страница 121: ...erra Wireless AirPrime EM7455B FCC ID EJE EM7455D1 I The WWAN module has been evaluated for compliance with FCC IC RF exposure limits in this laptop configuration This WWAN module must not be co located or operated in conjunction with any other antenna or transmitter other than the transmitters that have been approved with this laptop Use of this device in any other configuration may exceed the FC...

Страница 122: ...e recovery drive is selected and then select Next 3 Connect a USB drive to your PC select it and then select Next Create A large number of files need to be copied to the recovery drive so this could take some time 4 When it s done select Finish Note If you chose not to back up the system files when you created your recovery drive on Windows 10 you won t be able to use it to reinstall Windows Recov...

Страница 123: ...everything This reinstalls Windows 10 and any apps that came with your PC It removes Personal files Changes you made to settings Apps and drivers you installed If you re planning to donate recycle or sell your PC use this option and choose to fully clean the drive This might take an hour or two but it makes it harder for other people to recover files you ve removed Use a recovery drive to reinstal...

Страница 124: ...e support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are downloaded from the web it is important to download the Auto Installer Software package and the model language specific Readme file if you prefer to auto install the software 3 It is important to have the extracted Auto Installer software package fol...

Страница 125: ...oftware Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view and download the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM utility go to the support site http support fujitsupc com CS Portal support do srch DOWNLOADS Fujitsu 123 ...

Страница 126: ... 44 increase 44 C Caps Lock 41 Caps Lock key 41 Charge capacity battery 49 Choose a location 20 Components Installing Removing 77 Configuration BIOS Setup Utility 86 Configuring hardware 86 Configuring system 86 Connecting audio devices 76 Connecting headphones 76 Ctrl Alt Del 46 Cursor control 42 Cursor keys 42 D Date not correct 90 Declarations of conformity 7 Display orientation select 30 DOC I...

Страница 127: ... switch off 43 switch on 43 Mobile operation 16 Monitor connecting 72 no image 91 remains blank 91 unstable image 91 Monitor port see VGA socket 72 N Notebook before traveling 16 does not start 92 not working 93 operating 23 switching off 32 transporting 16 Notebook switching on 27 Notes 14 disposal recycling 102 Energy saving 15 LCD screen 34 Transport 16 Num Lock indicator 47 Number keypad 40 Nu...

Страница 128: ...ity 86 T Tab key 41 The wireless connection to a network does not work 93 Time not correct 90 Tips 89 Touchpad 39 43 buttons 39 dragging items 40 executing commands 39 Move pointer 39 selecting an item 39 switch off 43 Touchpad buttons 43 TPM 70 Transport 16 Damage during transportation 19 Traveling notebook 16 Troubleshooting 89 Trusted Platform Module 70 U USB charging function 75 USB port with ...

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