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System

Operating manual

LIFEBOOK AH564

Содержание LIFEBOOK AH564

Страница 1: ...System Operating manual LIFEBOOK AH564 ...

Страница 2: ... Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2013 Fujitsu America Inc All rights reserved B5FK 2311 01ENZ0 ...

Страница 3: ... 9 Important notes 12 First time setup of your device 16 Working with the notebook 19 Security functions 39 Connecting external devices 43 Removing and installing components during servicing 48 Settings in BIOS Setup Utility 56 Troubleshooting and tips 58 Technical data 64 Manufacturer s notes 65 Index 70 ...

Страница 4: ...demark or registered trademark of Google Incorporated Bluetooth is a trademark of Bluetooth SIG Inc USA OmniPass is a trademark of Softex Inc Roxio is a trademark of Roxio a division of Sonic Solutions PowerDirector PowerDVD YouCam and MakeDisc are trademarks of CyberLink Corp Adobe Acrobat and Adobe Reader are either a registered trademarks or trademarks of Adobe Systems Incorporated in the Unite...

Страница 5: ...he notebook 19 Status indicators 19 Switching the notebook on 20 Switching the notebook off 21 Keyboard 22 Separate number block 24 Key combinations 24 Country and keyboard settings 26 Touchpad and touchpad buttons 26 Moving the pointer 26 Change mouse properties 26 Selecting an item 27 Executing commands 27 Dragging items 27 Switching the Touchpad on and off 27 Touchscreen LCD 28 Using fingers 29...

Страница 6: ... 47 Removing and installing components during servicing 48 Notes on installing and removing boards and components 48 Preparing to remove components 49 Installing and removing memory expansion 49 Removing the cover 50 Removing memory modules 50 Installing a memory module 51 Securing the cover 51 Removing and installing the hard disk 52 Removing the cover 52 Removing a hard disk 53 Installing a hard...

Страница 7: ...k cannot be started 60 The notebook stops working 60 The printer does not print 61 The radio connection to a network does not work 61 Acoustic warnings 61 Error messages on the screen 62 Technical data 64 LIFEBOOK 64 Rechargeable battery 64 AC adapter 65 W 64 Manufacturer s notes 65 Disposal and recycling 65 Recycling your battery 65 Declarations of Conformity 65 Regulatory notices 66 FCC Notices ...

Страница 8: ...Contents 6 Fujitsu ...

Страница 9: ...Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and application...

Страница 10: ...23 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font Indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font Indicates cross references to another section e g Safety information cross references to an externa...

Страница 11: ...icators and connections of the device Please familiarize yourself with these components before you start to work with the device Front of LIFEBOOK AH564 with Touchscreen 1 2 3 4 5 10 6 7 9 8 1 Microphone 2 Webcam 3 Webcam LED 4 Keyboard 5 ON OFF button 6 Touchpad 7 Touchpad buttons 8 Memory card slot 9 Status indicators 10 Speakers Fujitsu 9 ...

Страница 12: ...ime USB charge Right panel 1 2 3 4 5 6 7 1 Headphone port 2 Microphone jack 3 USB port 2 0 4 Optical drive 5 Optical drive eject button 6 Opening for manual ejection of CD DVD media 7 DC input connector DC IN Even if your system is not equipped with the optional optical drive the eject button and the opening for the emergency eject are still present but have no function 10 Fujitsu ...

Страница 13: ...Ports and controls Bottom 1 2 4 3 5 1 Memory service compartment 2 Hard disk service compartment 3 Battery Lock slider switch 4 Battery compartment 5 Battery Lock slider switch Fujitsu 11 ...

Страница 14: ...d First time setup of your device Page 16 before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 15 Pay attention to the additional safety notes for devices with radio components provided in the Safety Regulations manual Please refer to the notes in the chapter Removing and i...

Страница 15: ...ps as the transmitted radio waves can cause an explosion or a fire For information on how to switch radio components on and off see chapter Switching the wireless components on and off Page 37 Energy saving Notes Energy Energysaving Switch the notebook off when it is not in use Switch off external connected devices if you are not using them If you use the energy saving functions the notebook uses ...

Страница 16: ...tebook Do not use any other voltage converter Check whether the local AC voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Enquire with the corresponding government office of the country you will be travelling in as to whether you may operate the radio component integrated in your notebook there Take the necessary plug adapters i...

Страница 17: ...igned for computers Normal household cleaners and polishes can damage the markings on the keyboard and the device the paintwork or the notebook itself Ensure that no liquid enters the notebook The LCD screen is very sensitive to scratches Only clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Notes Notebook Keyboard Touchpad LCDscreen CrystalViewdispla...

Страница 18: ...ff your device during the first time setup process On delivery the battery can be found in the battery compartment or in the accessories kit The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For ins...

Страница 19: ...Please note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 in away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat AC adapter connecting Preparingforopera...

Страница 20: ...n to see which additional applications are available for you to install Applications that are already installed appear in grey those that are available for installation appear in blue Select the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install Not...

Страница 21: ... chapter entitled Connecting external devices Page 43 for instructions on how to connect devices such as a mouse and a printer to the notebook Please refer to the notes in Important notes Page 12 Status indicators Statusindicators The status indicators provide information about the status of the power supply the drives and the keyboard functions Fujitsu 19 ...

Страница 22: ...tery is fully charged Indicator flashes purple a fault has occurred The battery cannot be recharged Indicator is off There is no battery installed Batterystatusindicator Batterysymbol Batteryindicator Drive indicator Drive Indicator The indicator is lit One of the drives e g hard disk CD DVD is being accessed Num Lock indicator Indicator NumLock The indicator is lit The Num key has been pressed Th...

Страница 23: ...lose all applications before you turn your device off Otherwise data might be lost Shut down the operating system correctly Notebook If the notebook is not switched off automatically press and hold the ON OFF button for approximately five seconds Close the LCD screen Fujitsu 21 ...

Страница 24: ...unctions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of keys refers to Windows Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The figure below shows how to access the different characters on keys with overlaid functions The example applies when the Caps ...

Страница 25: ...rlay keys the character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shiftkey CapsLock Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key appears when that key is pressed Shiftkey Shift Fn button The Fn key enab...

Страница 26: ...our application programs Key combinations are entered as follows Press the first key in the combination and keep it pressed While holding the first key down press the other key or keys in the combination Combination Description Switching the speakers on off This key combination switches your notebook s speakers on or off Fn F3 speakers Speakers Switching the touchpad and touchpad buttons on off Th...

Страница 27: ...the notebook and the external monitor at the same time only on the external monitor This setting is useful if you would like a high resolution and a high refresh rate on an external monitor Fn F10 Toggleoutputscreen Power management functions Use this key combination to activate the power management functions see chapter Using the power management features Page 35 Fn F11 Energysavingfunctions Swit...

Страница 28: ...vy objects e g books on the touchpad or the touchpad buttons 1 2 1 Touchpad 2 Touchpad buttons The touchpad enables you to move the mouse pointer on the screen The touchpad buttons allow you to select and execute commands They correspond to the buttons on a conventional mouse You can use a key combination to disable the touchpad to avoid accidentally moving the pointer on the screen see also Key c...

Страница 29: ...ld you wish to select Touchpad Tap the touchpad twice or press the left button twice The command is executed Dragging items Select the desired item Touchpad Press and hold the left button and drag the item to the desired position with the finger on the touchpad The item will be moved Switching the Touchpad on and off You can switch the Touchpad on and off using a key combination see Key combinatio...

Страница 30: ...e subpixels red green and blue so there are almost 3 million subpixels in total According to ISO 9241 307 class II a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix 1 light subpixel counts as 2 dark subpixels are allowed to be defective Pixel A pixel consists of 3 subpixels normally red green and blue A pixel is the smallest element that can b...

Страница 31: ...oke your finger quickly on the screen in one direction This allows you to switch between different homepages for example Double tap To enlarge a view quickly tap twice on a web page map or another screen When you double tap on an image in a web browser it will be enlarged and another double tap will make it smaller again Zoom in Zoom out With some apps you can enlarge the display size by moving tw...

Страница 32: ...application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook support must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD screen may flicker while the light level is adjusted Further information on using the webcam and on the additional settings which are possible for y...

Страница 33: ...ter on the battery symbol the system displays the battery status Battery storage Battery Battery Self discharge battery Chargingcapacity battery Keep the battery pack between 0 C 32 F and 30 C 86 F The lower the temperature at which the batteries are stored the lower the rate of self discharge If you will be storing batteries for a longer period longer than two months the battery charge level shou...

Страница 34: ...the arrow 1 and hold it in place Slide the release button in direction of the arrow 2 Remove the battery from the battery compartment 3 Inserting battery 3 1 Position the battery at the edge of battery compartment Insert the battery into the battery compartment until it engages positively 1 Complete the removal see chapter Finishing component removal Page 55 32 Fujitsu ...

Страница 35: ...ht Avoid storing an optical disk in areas subject to high temperatures or humidity You may use both 3 15 and 4 7 inch optical disks in the optical drive When using an optical disk of lesser quality vibrations and reading errors may occur CD DVD indicator CD DVDindicator The CD DVD indicator flashes when an optical disk is inserted The indicator goes out when the drive is ready for reading The indi...

Страница 36: ...rds or Remove an optical disk that has been inserted Push in the drive tray until you feel it lock into place Manual removal emergency removal CD DVD Manualremovalofopticaldisk Emergencyremovalofopticaldisk In the event of a power failure or damage to the drive you can remove the optical disk manually 1 2 Switch your notebook off Push a pen or a piece of wire such as a paperclip firmly into the op...

Страница 37: ...utes After 10 minutes Energy saving S3 After 20 minutes After 15 minutes Hibernate mode S4 After 1 hour After 30 minutes Select the power management functions in your Control Panel Select the Screen Saver in your Control Panel If you need further information about an option you can get help with most settings by pressing F1 to open the Microsoft Help When the notebook is in power saving mode the f...

Страница 38: ...rd Carefully slide the memory card into the slot The label should be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard To avoid any loss of data always follow the correct procedure for removing the card see the...

Страница 39: ...nation Fn F5 to start the WirelessSelector WirelessLAN WirelessLAN Bluetooth Bluetooth The wireless component indicator will illuminate when one or more wireless components are switched on The Bluetooth module and the wireless LAN transmission unit antenna will be switched off when you turn the radio components off Pay attention to the additional safety notes for devices with wireless components p...

Страница 40: ... a local network LAN Local Area Network 2 1 Connect the network cable to the LAN port of the notebook 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer 38 Fujitsu ...

Страница 41: ...ons need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion or resetting of passwords is not covered by your warranty and a charge will be made for assistance Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensington...

Страница 42: ...des some of the functions You can only set a user HDD password if a supervisor HDD password has already been assigned Please refer to the Settings in BIOS Setup Utility Page 56 section for a description of how to call up and operate the BIOS Setup Utility Setting supervisor and user HDD password Start the BIOS Setup Utility and go to the Security menu Select the Set Supervisor Password field and p...

Страница 43: ...password removed Removing the supervisor HDD password simultaneously deactivates the user HDD password Password protection for booting of the operating system With the supervisor HDD password you have set in the BIOS Setup Utility see section Setting supervisor and user HDD password Page 40 you can also prevent booting of the operating system Operatingsystem Activating system protection Start the ...

Страница 44: ...e password for the first hard disk Drive0 The field Password Entry on Boot is set to Enabled by default You can exit the BIOS Setup once you have finished changing the settings From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The notebook reboots and your hard disk is now protected with a password The system will ask you to enter the password when the not...

Страница 45: ...cting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external devices require special drivers see the operating system and external device documentation Connecting devices to the notebook 1 Turn off your notebook and all external devices 2 Unplug your notebook and all devices from the power o...

Страница 46: ...ble of the external monitor to the monitor port of the notebook First turn the external monitor on and then the notebook You can also use a key combination to switch back and forth between the external monitor and the notebook s LCD screen see chapter Key combinations Page 24 You can display the same picture on the external monitor and the notebook LCD screen simultaneously HDMI port HDMIport The ...

Страница 47: ...your operating system is running USB 1 x has a maximum data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port on the notebook Device drivers USB devices will be auto...

Страница 48: ...re a driver in order to utilize the USB charging function In this case the USB charging function will not work when the notebook is switched off as no drivers are active when the notebook is switched off You can use this USB port to charge or supply power to a USB device e g to charge a PDA or a mobile phone or to connect a USB lamp even if the notebook is switched off How to remove USB devices co...

Страница 49: ...crophone port Line In of the notebook Headphone port Connectingaudiodevices Audioports Connectingheadphones You can connect headphones or external speakers to your notebook via the headphone port Connect the audio cable to the external device Connect the audio cable to the headphone port of the notebook The internal speakers are disabled If you purchase a cable from a retailer please note the foll...

Страница 50: ...Switch the notebook off and pull the power plug out of the power outlet Always remove the battery Take care when you use the locking mechanisms on the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as leverage to remove covers Notes Board ESD Boards with electrostatic sensitive devices ESD are marked with the label shown When handling boards fitted ...

Страница 51: ...ant notes Page 12 When installing removing memory modules the battery must be removed from the notebook and the notebook must not be connected to the power supply see Preparing to remove components Page 49 Only use memory expansion modules that have been approved for your notebook see Technical data Page 64 Never use force when installing or removing a memory extension Make sure that foreign objec...

Страница 52: ...emove the screw 1 Lift the cover off the notebook 2 Removing memory modules 3 2 1 1 Carefully push the two mounting clips outwards 1 Memoryexpansion Memorymodule The memory module snaps upwards 2 Pull the memory module out of its slot in the direction of the arrow 3 50 Fujitsu ...

Страница 53: ... with the contacts and the recess a facing the slot 1 Memoryexpansion Memorymodule Carefully push the memory module downwards until you feel it click into place 2 Securing the cover 2 1 Place the cover into its installation position in the direction of the arrow 1 Secure the cover using the screw 2 Fujitsu 51 ...

Страница 54: ...move the screws 1 Keep the screws in a safe place If you are removing more than one component at the same time store the screws for the individual components separately from each other If you install the wrong screws components may be damaged The screws are not all the same length and when the cover is installed the correct screws must be used Lift the cover off the notebook 2 52 Fujitsu ...

Страница 55: ...onents during servicing Removing a hard disk 2 1 To release the hard disk from the contacts pull the hard disk in the direction of the arrow 1 using the pull out aid Remove the hard disk from the hard disk compartment 2 Fujitsu 53 ...

Страница 56: ... the screws for the individual components separately from each other and make sure that you use the correct screws If you install the wrong screws components may be damaged 1 2 Place the hard disk into the hard disk compartment 1 Use the pull out aid to slide the hard disk in the direction of the arrow 2 until it is heard to engage 54 Fujitsu ...

Страница 57: ... Make sure that you use the correct screws as they have different lengths Tighten the screws 2 Finishing component removal After you have removed or changed the system components as required please prepare your device for operation again as follows Insert the battery see Chapter Inserting battery Page 32 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables t...

Страница 58: ...Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtility The following or a similar display appears on the screen at start up F2 BIOS Setup F12 Boot Menu Press the function key F2 If a password has been assigned enter the password and press the Enter key If you have forgotten the password contact your system administrator or contact our custom...

Страница 59: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Utili...

Страница 60: ...notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced compared to a desktop PC if you are running processor intensive gaming so...

Страница 61: ...read LCDscreen LCDscreen Cause Troubleshooting Reflected glare Turn the notebook or alter the tilt of the LCD screen Increase the brightness of the screen The external monitor remains blank Monitor Cause Troubleshooting Monitor is switched off Switch the external monitor on Power saving has been activated monitor is blank Press any key to continue Brightness is set to dark Adjust the brightness of...

Страница 62: ...tion for your operating system The notebook cannot be started Notebook Cause Troubleshooting The battery is not installed correctly Check whether the battery is installed correctly in its compartment Switch the notebook on The battery is dead Charge the battery or Insert a charged battery or Connect the AC adapter to the notebook The power adapter is not connected correctly Check whether the AC ad...

Страница 63: ...rly connected Check whether the correct printer driver is loaded refer to the printer documentation The radio connection to a network does not work Theradioconnectiontoanetworkdoesnotwork Cause Troubleshooting The wireless component is disabled Switch the radio component on see Switching the wireless components on and off Page 37 The wireless component is enabled Despite this the wireless connecti...

Страница 64: ...ect OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard contro...

Страница 65: ...to do so Real time clock error Contact your sales outlet or our customer service center nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service center System battery is dead Replace and run SETUP Contact your sales outlet or our customer service center System cache error Cache disabled Contact your sales outlet or our customer service center Syste...

Страница 66: ... user guide for your device on the Internet at http support fujitsupc com CS Portal supporthome do Rechargeable battery You can find information on the batteries used in your device on the Internet at http support fujitsupc com CS Portal supporthome do 6 cell rechargeable battery Rated voltage 10 8 V Rated capacity 4500 mAh 48 Wh AC adapter 65 W Technicaldata Primary Rated voltage 100 V to 240 V a...

Страница 67: ...C has drop off points at tens of thousands of locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a cooperative ...

Страница 68: ...th the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following ...

Страница 69: ...ith local codes for possible special disposal instructions For Authorized Repair Technicians Only CAUTION For continued protection against risk of fire replace only with the same type and rating fuse WARNING Danger of explosion if Lithium CMOS battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the man...

Страница 70: ...tennas and the user should not be less than 20 cm 8 inches Regulatory Notes and Statements Radio device health and authorisation for use Radio frequency electromagnetic energy is emitted from the wireless devices The energy levels of these emissions however are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones Radio devices are safe for use by cons...

Страница 71: ...the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average hou...

Страница 72: ...oad 59 Buttons 22 C Caps Lock 23 indicator 20 CD DVD indicator 33 CD DVD manual emergency removal 34 Charging capacity battery 31 Cleaning 15 Components installing removing 48 Configuration BIOS Setup Utility 56 Connecting audio devices 47 Connecting headphones 47 Crystal View display cleaning 15 Ctrl Alt Del 25 Cursor control keys 23 Cursor keys 23 D Date is incorrect 59 Declaration of conformity...

Страница 73: ...echanical backup 39 Memory card handling 36 inserting 36 removing 36 Memory expansion installing 51 removing 50 Memory module important notes 49 installing 51 removing 50 Microphone 37 Microphone connecting 47 Mobile operation 13 Monitor connecting 44 drifting display 60 remains blank 59 Monitor port see VGA connection outlet 44 N Notebook before you travel 14 cannot be started 60 cleaning 15 stop...

Страница 74: ... Self discharge battery 31 Separate numeric keypad 24 Servicing 48 Setup see BIOS Setup Utility 56 Shift 23 Shift Tab 25 Shift key 23 Slot Memory cards 36 speakers switch on 24 Speakers 37 switch off 24 Standby indicator 20 Status indicators 19 Summer time 59 Supervisor password changing 41 entering 40 removing 41 System configuration 56 System expansion 49 see Adding memory 49 System settings BIO...

Страница 75: ...ington Lock Cable 39 V VGA connection outlet 44 Volume decrease 25 increase 25 Volume control 37 W Webcam 30 off 25 Windows key 23 Wireless components switch off 24 switch on 24 Wireless LAN Switching the module off 37 Switching the module on 37 wireless LAN safety notes 13 Fujitsu 73 ...

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