Chapter 7 Troubleshooting
70
This section describes the actions to take for troubles that may
occur while you are using the scanner. Please check the
following items before you request a repair. If the problem
persists, check each item in
Scanner Service Provider" (page 85)
, and then contact your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.
The following are some examples of troubles that you may
experience.
7.3 Troubleshooting
Symptoms
"Scanner cannot be powered ON." (page 71)
"Scanning does not start." (page 72)
"Image quality is poor." (page 73)
"Quality of scanned text or lines is unsatisfactory." (page 74)
"Images are distorted or not clear." (page 75)
"Vertical streaks appear on the scanned image." (page 76)
"Multifeed error occurs frequently." (page 78)
"Situation in which the document is not fed into the ADF occurs
frequently." (page 80)
"Paper jams/pick errors occur frequently." (page 81)
"Scanned images turn out elongated." (page 82)
"A shadow appears at the top or the bottom of the scanned image."
(page 83)
"There are black traces on the document." (page 84)
Symptoms