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Chapter 8 Troubleshooting
116
Paper jams/pick errors occur frequently.
*1: "Consumables" refers to the pad assy and the pick roller.
Does the paper condition fulfill the requirements described
in "Precautions" in
No
Use paper that fulfills the requirements.
For details, refer to
"2.2 Documents for Scanning" (page 30)
Yes
Is the inside of the ADF free of foreign matter?
Yes
Clean or remove any foreign matter from the ADF.
For details, refer to
"Chapter 6 Daily Care" (page 85)
.
No
Are the consumables (*1) installed correctly?
No
Install the consumables (*1) correctly.
For details, refer to
"Chapter 7 Replacing the Consumables" (page 91)
.
Yes
Are any of the consumables (*1) dirty?
Yes
Clean the consumables (*1).
For details, refer to
"Chapter 6 Daily Care" (page 85)
.
No
Are any of the consumables (*1) worn out?
Yes
Check the consumable counters and replace them if necessary.
For details, refer to
"Chapter 7 Replacing the Consumables" (page 91)
.
No
If the problem persists, check the items in
"8.4 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.