Chapter 6 Troubleshooting
57
Automatic page size detection fails.
Are the document pad and document bed clean?
No
Perform cleaning.
For details, refer to
"Chapter 5 Daily Care" (page 37)
Yes
Did you scan with the document cover closed?
No
Close the document cover before scanning.
Yes
Is the shape of the document a rectangle?
No
If the shape of the document is not a rectangle, automatic page size detection
does not work correctly.
Yes
Is the document folded?
Yes
Flatten the folded document.
No
Are you using documents with a black background or
edges?
Yes
If the document has a black background or edges, automatic page size detection
does not work correctly.
No
If the problem persists, check the items in
"6.3 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
