Error
messages
2-1-8 MOBILE APP DISPLAY ( In Wireless LAN Control system )
1. ERROR DISPLAY
If there is an abnormality on the Wireless
LAN
control system, you will see is as follows.
Error messages will disappear at 5 seconds. Then retune to normal display.
For Android
For iOS
2. ERROR MESSAGES LIST
Error
messages
02-10
Mobile app errors
Registration Errors (For Android)
Error messages
Wi-Fi must be enabled
to set up new device
The user has disabled
Wi-Fi on their mobile
device.
Enable Wi-Fi from the Android
setting.
We weren’t able to sign
you onto null. Please
go to the Wi-Fi settings
and join the network
from there.
Return to the app
when you’re done.
The mobile device
and air conditioner are
connected to different
Wi-Fi networks when
attempting to register.
Connect the mobile device
to the same network as the
air conditioner, then retry the
registration.
Could not connect
to the device at this
time. Please reset the
device and try again.
The air conditioner is
not connected to Wi-
Fi.
Check if the router connected to
the air conditioner has internet
access. (You can check by
connecting the mobile device
to the router, then opening the
website.) If there is no access,
connect the router to the internet.
Mobile device is not
connected to the same
network as the air
conditioner.
Connect the mobile device
to the same network as the
air conditioner, then retry the
registration.
The device failed to
connect with service.
Your internet access
may be down or
blocking requests to
the service.
Check if the router connected to
the air conditioner has internet
access. (You can check by
connecting the mobile device
to the router, then opening the
website.) If there is no access,
connect the router to the internet,
then retry the registration.
Causes
Solutions
