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This chapter contains troubleshooting information, including causes and actions, for problems you
may find while using this device.
❑
Troubleshooting Table
SECTION 2
Troubleshooting
Problem
An exclamation mark (!)
or cross (x) is attached
to [Intersil PRISM
Wireless LAN PCI
Card].
Other computers are
not displayed when the
[Network Computer]
icon is double-clicked.
Possible Solution
Restart the computer.
Restart the computer.
Make sure that you enter user name and
password and click [OK] when starting
Windows 98. If you forget your password,
enter another user name. A new user
name and password is registered in the
computer.
Check the setting for the protocol,
workgroup, and sharing.
To check this, you need a different
procedure, depending upon the operating
system that you use. Refer to the
appropriate section of this manual.
Perform the following steps to search for
the computer.
• Click [Start]
→
[Search]
→
[Other
Computers].
• Enter the computer name that you are
connecting to in [Name], and click
[Search].
• Double-click the icon of the computer
that has been searched.
Make sure that the driver is correctly
installed.
Make sure that the TCP/IP protocol is
installed. To check this, you need a
different procedure, depending on the
operating system that you use. Refer to
the appropriate section of this manual.
Possible Cause
A failure to recognize the
device.
A failure in installing the
driver.
You did not enter the
password when
Windows 98 started. You
clicked [Cancel] or [ESC]
when User Name/
Password window was
shown.
The network has not
been set up correctly.
It takes time before the
network is searched
and the computer
connected is displayed.
A failure in installing the
driver.
The TCP/IP protocol is
not installed, or, the IP
address is not set
correctly.
Laurel Sec 2 (064-75)
22/4/02, 02:45 PM
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