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Troubleshooting and tips
!
Take note of the safety notes in the manual "Safety, Guarantee and Ergonomics" and in
the chapter "
Preparation for use and operation
", when you connect or disconnect cables.
If a fault occurs, try to correct it as described in the following documents:
•
in this chapter
•
in the documentation of the connected devices
•
in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê
Switch the PC off.
Ê
Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed and the Ident-No. of your device.
Ê
Contact your sales outlet or our customer service center.
Installing new software
When installing programs or drivers, important files may be overwritten and modified. To be able to
access the original data in the case of any problems following installation, you should backup your
hard disk prior to installation.
Power-on indicator remains dark after you have
switched on your device
This may have the following causes:
The line voltage supply is faulty
Ê
Check that the power cable is plugged properly into the system unit and grounded power outlet.
Ê
Switch the PC on at the main switch.
Internal power supply overloaded
Ê
Disconnect the power plug of the system unit from the grounded power outlet.
Ê
Wait for a moment.
Ê
Plug the power plug into the grounded power outlet again.
Ê
Switch the PC on at the main switch.
