13
Troubleshooting
The HDMI single Cat Extender is designed for years of trouble free service.
Please reference the troubleshooting chart below if experiencing issues with
the device.
Problem Solution
No picture(or
signal)
1. Ensure the power LED is illuminated.
2. Ensure the Video LED is illuminated.
3. Check if the TX or RX module is properly
connected to sources or displays.
4. Check if the CAT cable connecter is properly
terminated using the TIA/EIA-568B Standard
5. Set the EDID mode correctly
6. Power cycle the source device after the
connection of CAT cables.
7. Turn off 3D and 1080p@24p output at Blue-
ray Player
Poor picture or
noise
1. Restart the system
2. Disconnect DC power adapter, disconnect
HDMI cable, reconnect the cables and power
on.
3. Check for proper grounding of HDMI Devices
4. Make sure that selected EDID mode is the
same as the display
No Sound
1. Make sure that saved EDID data is the same
as that of display or AV receiver
2. Ensure the audio LED is illuminated.
