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Rev. 17/12/2020
Definitions
¹ Water Filter Systems are defined as systems designed for drinking water under our Water filter Systems, Reverse Osmosis Systems & Ultraviolet
Sanitation Categories – Excluding Cartridges and Shower Filters.
² Other products not manufactured or assembled by FSA are covered under the applicable manufacturer’s warranty.
³ FSA specifies recommended or required filter maintenance – see product information for further details. If a maintenance schedule is not
specified, filter maintenance is required at least once per 12 month period.
* Unsuitable environmental conditions include but are not limited to; Excessive hot or cold, Weather extremes, Moisture/Rain/High Humidity.
Extended Warranty
Filter Systems Australia Ultraviolet Systems are eligible for an extended 4-year warranty (commencing no later than
12 months from sale date), to provide a total warranty of 5 years. This extended warranty is subject to terms and
conditions outlined below. This extended warranty covers the below parts of the system.
•
Ultraviolet Chamber (316 Stainless Steel)
Extended Warranty Qualification
Extended Warranty is valid only if the following conditions are met:
•
The System was installed by a licenced plumber – proof of installation required in the form of a receipt or
invoice for works.
•
The system was maintained in accordance with our recommendations in Maintenance – Section I.
Replacement Parts.
o
UV parts must be genuine FSA products purchased through FSA or participating supplier/reseller of
FSA products
o
Proof of purchase for replacement parts required.
Pro-Rata & Consumable Warranty
Some components are considered consumables including the Lamp, Quartz Thimble and O-rings. General Warranty
does not apply to these consumables. These products are subject to Pro-Rata Warranty conditions. Pro-Rata
Warranty is determined by the period of time remaining of the components ‘Lifespan’ as dictated in the instruction
manual (and below). A discount of the remaining balance of value (in life) will be deducted from the price of a new
replacement part.
For example; A lamp has a successful warranty claim after 6 months from date of original invoice, the discount will be
50% from the next purchase of a replacement UV lamp. Pro-Rata Warranty only applies for a single use within the
pro-rata period (12 months).
Pro-Rata Warranty only applies to components purchased new at full list price or as part of an applicable UV system.