Rev. 14/05/2021
Definitions
¹ Water Filter Systems are defined as systems designed for drinking water under our Water filter Systems, Reverse Osmosis Systems & Ultraviolet
Sanitation Categories – Excluding Cartridges and Shower Filters.
² Other products not manufactured or assembled by FSA are covered under the applicable manufacturer’s warranty.
³ FSA specifies recommended or required filter maintenance – see product information for further details. If a maintenance schedule is not
specified, filter maintenance is required at least once per 12 month period.
* Unsuitable environmental conditions include but are not limited to; Excessive hot or cold, Weather extremes, Moisture/Rain/High Humidity.
Warranty – Australia
This warranty is given by Filter Systems Australia (Jacknel Pty Ltd ATF The J & N Family Trust). ABN 64 855 305 562
Located at 1/38 Jade Drive, Molendinar QLD 4214. Ph 07 5597 4585 & email
This warranty is provided in addition to other rights and remedies you have under law. Our products come with
guarantees which cannot be excluded under the Consumer Guarantees Act.
Extended Warranty
Filter Systems Australia Ultraviolet Systems are eligible for an extended 4-year warranty (commencing no later than
12 months from sale date), to provide a total warranty of 5 years. This extended warranty is subject to terms and
conditions outlined below. This extended warranty covers the below parts of the system.
Ultraviolet Chamber (316 Stainless Steel)
Extended Warranty Qualification
Extended Warranty is valid only if the following conditions are met:
The System was installed by a licenced plumber – proof of installation required in the form of a receipt or
invoice for works.
The system was maintained in accordance with our recommendations in Maintenance – Section I.
Replacement Parts.
o
UV parts must be genuine FSA products purchased through FSA or participating supplier/reseller of
FSA products
o
Proof of purchase for replacement parts required.
Pro-Rata & Consumable Warranty
Some components are considered consumables including the Lamp, Quartz Thimble and O-rings. General Warranty
does not apply to these consumables. These products are subject to Pro-Rata Warranty conditions. Pro-Rata
Warranty is determined by the period of time remaining of the components ‘Lifespan’ as dictated in the instruction
manual (and below). A discount of the remaining balance of value (in life) will be deducted from the price of a new
replacement part.
For example; A lamp has a successful warranty claim after 6 months from date of original invoice, the discount will be
50% from the next purchase of a replacement UV lamp. Pro-Rata Warranty only applies for a single use within the
pro-rata period (12 months).
Pro-Rata Warranty only applies to components purchased new at full list price or as part of an applicable UV system.
