Rev. 22/06/2020
LSRO-200G | LSRO-400G | LSRO-800GF5
Reverse Osmosis Systems with Pump
Warranty
Water Filter Systems¹ (Excluding consumables) Manufactured or Assembled² by Filter Systems Australia
(FSA) are covered under a 12-month Warranty Against Defects (Manufacturer’s Warranty). This warrants
the water filter system to be free from defects in material and workmanship for a period of 12 months from
date of sale.
If applicable, FSA may cover the return freight in the form of a re-imbursement after the system has been
inspected and confirmed it is a valid warranty claim.
FSA will not cover any labour charge incurred by the consumer for the replacement or repair of a product.
The warranty is strictly parts only for the parts supplied by FSA. This warranty only applies to the original
consumer of the product and is non-transferable. If you have purchased the system through a re-seller,
please contact them to facilitate the warranty on your behalf. All replaced or exchanged parts become the
property of FSA.
FSA does not cover the workmanship of the plumber who originally installed the system. Responsibility for
damages that occur during installation fall with the plumber.
Qualification for Warranty
As per Australian Plumbing Codes, all filter systems must be installed by a qualified plumber. The
consumer is responsible for keeping record and proof of installation in the form of an invoice and/or receipt.
Filter systems must be maintained as per FSA recommendations³ including the use of replacement filters,
fittings and components supplied by FSA. Failure to maintain the filtration systems using FSA
supplied/approved products may void warranty.
The warranty only applies if the product was used and/or installed in accordance with the user guide and/or
installation instructions. This warranty is given in lieu of all other express or implied warranties and
manufacturer shall in no circumstance be held liable for damages consequential or otherwise or delays
caused or faulty manufacturing except as excluded by law.
Warranties need to be approved by FSA to ensure the product was not incorrectly used, installed or
claimed. False and incorrect claims will be pursued at FSA’s discretion including chargeable inspection and
transit costs incurred.
FSA does not take responsibility for retaining customer records, it is the consumer’s responsibility to retain
all invoices or proof of purchase from the original sale and ongoing maintenance records as proof of
upkeep.
Warranty Exclusions
Due to the many working parts of RO Water Filters, there are some components that fall under ‘regular
wear and tear’ which are not covered under an extended warranty.
Items including but not limited to; Valves, Taps, Seals, Adaptors, Tanks and Fittings are subject to a 2-year
warranty from date of invoice.
Pressure pumps are rated to a total run time of 2,000 Hours (Based on a maximum run time of 8 hours per
