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4. Mixed Up Drain
Line and Drinking
Line
restrictor is being run to waste, do not use this water for
drinking. Your drinking water line should be marked with either
‘To Faucet’, ‘Drinking Water’ or ‘Aquarium Water’.
Flow has
suddenly slowed
down to a trickle
1. Tank lost air
pressure
2. Tank Bladder
Rupture
3. Blocked filters
1. Over time, air can slowly leak out of a RO tank. Sometimes
this is more noticeable at the time you change your filters. An
indication that this has occurred is that the tank will be very
heavy (full of water) but no water comes out the tap. The
solution is to disconnect the tank (after shutting down the
system). Then empty all water from the tank, or as much as
possible. Add air pressure into the tank equal to 7psi.
Reconnect the tank and let it fill and try again.
2. Depress the air valve on the side of the tank – if water
comes out the air valve the bladder is ruptured. Or if you add
air to the tank and the air comes out the inlet/outlet valve it is
also ruptured. – The tank will need to be replaced.
3. It is unlikely that the filters would be totally blocked but it is
possible. Check the feed water conditions and replace the
filters if they are passed the recommended change times.
Water constantly
running to waste
1. Air Lock
2. Faulty Shut Off
Valve
3. Still Filling
4. Low
Pressure/Blockage
1. When the system is newly installed or you have just
changed the filters, there is a considerable amount of air in the
system. This air can become trapped in air pockets and if they
are sitting in just the right spot, they can lock the valve in
place. Try tilting the system from side to side, back & forth to
shift the air pockets. You can also tap on the 4-way shut off
valve (the cube shape fitting on the back) to try and clear the
air pocket. If this fails, turn the water off, bleed out the
pressure then turn the incoming water back on to try and clear
it.
2. If it is not an air lock, there may be something wrong with
the shut off valve. These parts are warranted for 2 years from
date of purchase. Outside this time, it is recommended to
replace them.
3. Ensure that you have allowed the system enough time to
replenish the tank. Check with other household members to
see if someone recently drew water from the unit.
4. Low pressure can cause the water to continuously run to
waste without producing filtered water. Ensure your feed water
pressure is > 50psi. Your pre-filters may also be blocked.
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