35
TROUBLESHOOTING
Concern Potential Cause
Common Solution
Automatic Ice Maker (continued)
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than expected.
• The water filter may
be clogged with
foreign material.
• The water supply line
is kinked.
• Saddle valve on
cold water pipe is
clogged or restricted
by foreign material.
• Water pressure is ex-
tremely low. Cut-off and
cut-on pressures are too
low (well systems only).
• Reverse osmosis system
is in regenerative phase.
• Heavy traffic, opening
or closing of the
doors excessively.
• Both counter depth and standard
depth model ice makers should
produce 3.2 to 3.7 pounds of ice
per 24 hours depending on usage
conditions. The counter depth ice
bin will hold about 4 pounds of ice,
and the standard depth ice bin will
hold about 5 pounds of ice.
• If water dispenses slower than
normal, or if the filter is six months
old or older, it should be replaced.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Turn off household water line valve.
Remove valve. Ensure that valve
is not a self-piercing saddle valve.
Clean valve. Replace valve
if necessary.
• Have someone turn up the cut-off
and cut-on pressure on the water
pump system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during
the regenerative phase.
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough
or interruption of power
for prolonged time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
• Remove ice container and discard ice.
The ice maker will produce fresh sup-
ply. Ice should be used at least twice
weekly to keep the cubes separated.
• This generally occurs when the ice
maker does not get enough water.
This is usually the result of a clogged
water filter or restricted water supply.
Replace the water filter and if the con-
dition still occurs, check to see if the
water valve is not turned on all the way
or if there is a kinked water supply line.
