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5 Trouble shooting
You may try to solve the following simple problems by yourself. If them cannot be solved,
please contact the after-sales department.
Long-time operation
of the compressor
Odor
Odorous foods shall be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the refrigerator.
Long operation of the refrigerator is normal in summer when the ambient
temperature is high.
It is not recommended having too much food in the appliance at the same time.
Food shall get cool before being put into the appliance.
The doors are opened too frequently.
Light fails to get lit
Doors cannot be
properly closed
Failed operation
Check whether the appliance is connected to power or whether the plug is
in well contact.
Check whether the voltage is too low.
Check whether there is a power failure or partial circuits have tripped.
Check whether the refrigerator is connected to power supply and whether the
illuminating light is damaged.
The door is stuck by food packages.
The refrigerator is tilted.
Check whether the floor is level and whether the refrigerator is placed stably.
Check whether accessories are placed at proper locations.
There is too much food in the chamber or food stored contains too
much water, resulting in heavy defrosting.
The doors are not closed properly, resulting in frosting due to entry of
air and increased water due to defrosting.
Remove foreign matters on the door seal.
Heat the door seal and then cool it for restoration
(or blow it with anelectrical drier or use a hot towel for heating).
Condensation on the exterior surface and door seals of the refrigerator is
normal when the ambient humidity is too high. Just wipe the condensate
with a clean towel.
Buzz: The compressor may produce buzzes during operation, and the buzzes
are loud particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce creak,
which is normal.
Heat dissipation of the built-in condenser via the housing, which is normal.
When housing becomes hot due to high ambient temperature and storage of
too much food, it is recommended to provide sound ventilation to facilitate
heat dissipation.
Loud noise
Water pan overflows
Hot housing
Surface condensation
Abnormal noise
Door seal fails
to be tight
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